direct support professional

habilitation specialist

quality improvement specialist

registered nurse

assistant director

Special Citizens Futures Unlimited

The job started out ok especially with more remote days but I quickly realized this is not a place to grow or to be taught. There is no succession planning here. This company has one of the worse new hire orientations I have ever witnessed. Communication amongst leadership here gets a letter D.  Leadership does not know how to choose a CPO which significantly impacts how the programs is ran and becomes a domino affect on other departments. The programs are blurred with the Compliance Officer too involved and controlling many aspects of programming and  focusing on controlling everything and everyone. Because there is no CPO the CEO gives the Compliance Officer free range and it’s a mess. The Compliance Officer complicates and delays things more than helping. This is a small organization and it shows. There is constantly no support. The culture is “get it done, i don’t care how.”  This leaves oftentimes taking work home or working late. The work life balance is not great here. You get little to no support and If something comes back from the state they are blaming you all the way. Never experienced this coming from a bigger and better resourced agency where I was better supported. This place is a downgrade if you are used to better management, leadership and resources don’t entertain this place. The pay here is low compared to what they want you to do. Look at the executive salaries and even if you divide that by half the next person under the chief is making way below that. You can’t want the talent but then don’t pay the talent and  expect people to stay motivated with the toxic culture. I will always love working in this field for the guys but this place is the pits. The CEO and HR leader do nothing to foster healthy relationships and/or a better culture. The worst decision was having staff return to the office more but not creating a good environment. The CEO/HR leader lack those skills. The HR team is very small so they also don’t have the time/resources to put into fostering a better culture it seems. The HR leader is great with operational tasks  but not people. You will have to show your face if you have a complaint and nothing is kept confidential. Trust if one Chief knows…they all know. I would never recommend this organization to a friend or someone looking for change. I would refer them to my previous employer. Due to the size of the organization there’s not much opportunity to grow. You will be stuck. 

When I went to work for this agency I expected to be supported by management and for staff to pull their weight; how stupid of me to believe that! It was also foolish of me to believe that they would value the safety of their workers as I saw instances of clients attacking staff members and nothing being done to address it-most often the clients would be sent to the hospital, kept there maybe a few hours and returned to the residence as if nothing happened. And many times the clients would reoffend and the cycle would start again. Staff would constantly call out, or come to work either highly late or smelling of liquor or other wonderful substances that make you lose faith in people.  This put an unbelievable strain on the few good workers who had to pick up the slack and eventually burned out and resigned leaving the ones there who caused the problem in the first place.  The bottom line is that the almighty dollar was the first middle and last priority for this outfit. If they really cared for their workers by holding them to a standard and enforcing it the job would be infinitely easier for their supervisors and also holding clients accountable when they attack staff the place would be stellar—but maybe that would be too much to ask for.

A good day at work consist of me performing a yoga program for my clients, then a morning walk in the community. A lunch period follows, then program individualized plans are implemented and then documented. An occasional group outing. Arts and crafts program implementation, and various specialist may meet with a few of my clients for assessment.I learned to stay focus on your duties, and remain professional at all cost.The hardest part of the job is dealing with the unprofessional behavior of management which deteriorates the program.My coworkers overall are good people who love what they do and are extremely underpaid, as well as unappreciated. The most enjoyable part of my job is watching my clients smile, grow, and develop skills that will last a lifetime. Getting appreciation from many parents of the individuals, and knowing for sure you are educating and doing something to help those that cannot help
themselves.Unfortunately i will say that this organization also needs a lot of change due to its unprofessional behavior from ownership to management.
The workers are amazing and the clients are beautiful people that need proper attention and development.

What is the best part of working at the company?
The training and trainers were very good, passionate, and skilled at what they do. 

What is the most stressful part about working at the company?
I was a clinician in my brief "stint" there (disclaimer). As such, I was not given a decent sized caseload (for numbers and conversation sake, the other clinicians were given 10 and 6 a piece, while I was given only 3, with 2 of them being transfer clients from other clinicians), then it was thrown back at my face as if it was my fault, which was very stressful. There was no opportunity to explain what had happened and no support or empathy from the higher ups/supervisors.

What is the work environment and culture like at the company?
Supportive, at first during training/onboarding. After that, the support diminished significantly. There were individuals who were willing to support and assist when asked but if you didn't request it, it didn't happen. 

What is a typical day like for you at the company?
Quiet. Lonesome at times. I played the waiting game a lot due to a lack of proper guidance and direction. It very well may have been due to bad timing with events that occurred around the time of my employment, but that's what it felt like for me.

What is the best part of working at the company?
I truly miss this place this job taught me how to be  more patience, humble, empathic, leadership skills, more selfless and understanding to each individual. 

What is the most stressful part about working at the company?
I work so much it wasn't really stress, it was getting everyone on board with agreed strategic plans that worked for each individual.

What is the work environment and culture like at the company?
Family oriented definitely I miss cooking my Mac&cheese awwww I had gotten very close to most of my resident members I wonder if there still there

What is a typical day like for you at the company?
It wasn't bad at all I  did my best with the lthings we had although I would get kinda in trouble for spending my money but we had so much fun on our excursion trips too many different places and there wasn't idled time when I was in shift

For the many years I have been employed at Special Citizens, I have witnessed a culture of extreme favoritism and bias. I have personally observed the demotion and/or termination of former colleagues who were well qualified for their role to assist the promotion of current senior management who have not had previous experience in their new roles. Promotions for these positions were not merit based. No matter the effort and hard work ethic an employee as myself exhibited, there was bias given and a clear vendetta to taint my name. The most enjoyable part of my position was helping persons supported advance in several areas (life skills, etc.) and building a strong network with few colleagues. The hardest part of the job is being an advocate for each senior level manager being responsible for leading their teams to boost employee moral. 

I've heard people talk about this place and I still made the mistake to apply. Dont waste your time working for people who dont appreciate hard workers. It is a revolving door there. Someone is always getting fired. No one has been in that company for over 2 yrs except HR. I worked there as a medical DSP and they tried to pile so much work on me. They made me cover 2 houses and didnt want to give me more money for it. Expected me to be okay with running 2 house with over 5 individuals per house for $16. And when i asked for help they told me this is what i signed up for. Then they fired me because i kept complaining. LONG STORY SHORT dont work there. Bad idea. One of the best nurses i've ever met worked there and left in 2 months. They Also fired the manager for the houses i was in charge of after 1 yr. For nothing she was great.

As a current employee here i can say that this agency does not care about its employees nor do they care about the individuals that cannot defend themselves or have any family to vouch for them. Upper management sucks. DSP are sometimes forced to work triple shifts due to the lack of DSP in this agency. Houses are under staffed, majority of the people supported don’t even have autism and that makes the job even harder because we aren’t trained to deal with individuals who have psych issues. Overall this company cares about the money only and cares about specific individuals. Placed is filled with gossip and managers who don’t care about their staff. Overall I would not recommend this as an agency you want to work at.  

PLEASE  don't waste your time applying to this company. RECONSIDER all your options. This company doesn't have a UNION, they don't care for their employees no recognition no appraisal for hard work. If you worked for them over 5+ years they will terminate you like you never worked for them. ( Also terminates over the phone). once you make a complaint about something NO one will be there for you and after you complain, they target you to get rid of you. After TERMINATING YOU for whatever possible reason they come up with, they will not APPROVE YOUR UNEMPLOYMENT. Once again please don't waste your TIME & CERTIFICATIONS ON THIS COMPANY!!!!!

It starts off wonderful but then you see what the company is really about MONEY They only care about the guys who can speak up and the ones who have family to speak up but if they have no one who can help forget about it they are left behind the houses the residence manager sits in have food just in case someone from the state shows up but some of the guys in the house that I worked in have to call the manager to see what they are going to eat for lunch it's heartbreaking and when you try to help and speak up  it's a problem and then it makes you not care anymore  it needs to get SHUTDOWM

Top Job Titles	Average Salary
Direct support professional 25 salaries reported	$18.13 per hour
Habilitation specialist 14 salaries reported	$17.59 per hour
Quality improvement specialist 11 salaries reported	$58,864 per year
Registered nurse 3 salaries reported	$107,500 per year
Assistant director 6 salaries reported	$74,708 per year

Working at Special Citizens Futures Unlimited: Company Overview and Reviews

Special Citizens Futures Unlimited

Special Citizens Futures Unlimited Ratings

Popular jobs at Special Citizens Futures Unlimited

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected