digital marketer

inside sales representative

business development specialist

front end developer

Spectrum Communications & Consulting Inc.

This isn't a bad job for someone fresh out of college. You have some really intelligent colleagues that can provide you with good SEO, paid search, and design knowledge. You can learn a lot about the home services industry but once you learn the basics and get some experience on your resume, you will be able to apply to larger, more professional companies with a healthier in-office culture.

2 years ago, I would've said this company was fantastic to work with due to the growth opportunities, the people, and benefits; but, as they've grown things have changed for the worst. Growth opportunity has slowed, managers and experts have left the organization due to not being listened too, and the benefits haven't evolved with the modern agency culture.

Also, this is a family run organization. As a small start-up, that's ok, but as downtown Chicago mid-size agency, that's not what leads to a healthy office culture. Husband and wife are CEO & CFO, respectively, while the hiring and HR responsibilities are managed by their daughters. So if you have a problem with upper management, you have to speak with the daughters about their father or mother. So you won't feel listened too and likely will start feeling like you're getting pushed out. 

There is also a clear favoritism with individual employees, based simply on tenure despite multiple complaints against them and their behavior. There are a handful of department managers that are good but there are some bad apples. The unfortunate truth is that great managers don't seem to stick around at the company long and leave due to upper management.

All that being said, you might get lucky with your account load and have a great set of clients. However you might also get an account load where expectations weren't set by sales or sales over promised based their "Performa" and make daily work life miserable. Regardless, this is a company where you can develop relationship building and impeccable problem solving skills. It's not always easy or difficult but it does pay well and you'll enjoy working with the majority of folks at the company.

Suggestions for the company:
- Add a project management department to allow account managers to focus on their clients.
- Hire non-family members for HR with authority to take action
- Create career road maps for team members per department
- Listen to team members and implement realistic expectations
- Incorporate positive cultural time-off like summer hours
- Owners become silent partners and hire non-family members to run the company

I started as a digital marketing analyst in the paid-search department, and now I work in sales/marketing.

To start, the work environment at Spectrum is very comfortable - dress is as casual as you're comfortable with or as formal as you're comfortable with. It's great not having to wear a tie to the office!

The work environment is highly collaborative, so I work routinely with my supervisor and other departments on projects. It gives a good exposure to different facets of digital marketing, and ultimately cleared the way for me to be promoted into another role entirely.

Management is solid - expert, long-tenured professionals in the field head off each department. The general management style is hyper-supportive: if you miss performance mark, they work with you to improve. Doesn't happen often, but it really lowers the work-day stress knowing that failure is an option. Plus, that frees me up to run moon-shot experiments, and those have produced some of our best results yet!

The work itself is highly technical - if you aren't a technology person, you probably won't excel at the day-to-day tasks. All training is provided in-house or by our Google team, but if you don't have a knack for complex problem solving and a natural curiosity, you will not enjoy your work day.

As a plus, the compensation is entirely geared around the amount of hours you work. No one is expected to put in more than 40 hours a week, but if you choose to, your salary adjusts to the time worked. That's a really neat policy that I've not seen elsewhere, it takes the sting out of flexing to complete important projects.

On a whole, I really enjoy working here! Cutting edge tech, good people, it's an environment where it's easy to excel.

 I appreciate the proactive approach taken by the management at our company. There is priority given to open communication and actively engaging with the staff to ensure our voices are heard. The company strongly believes in promoting from within and invests in our professional development through various learning opportunities. This commitment allows us to build successful careers within the organization and achieve our long-term goals. With a constant influx of new clients and projects, I have the chance to enhance my skills and thrive in fast-paced and challenging situations. The availability of training programs further supports my continuous skill-building and improvement. Overall, I am grateful for the company's dedication to fostering employee growth and providing a dynamic work environment that contributes to my personal and professional fulfillment.

The demands and expectations were unrealistic and ridiculous! Yet the managers were persistent and aggressively pushing these insane numbers on us every single day! They don't stop at just "reminding" us but they make sure to harass and put constant pressure!! It's always about staying ahead of the competition so we keep pushing harder, and they don't even care how much it affects our mental health and overall wellbeing! Because living like that was so toxic and the stress affects you physically and mentally. There are time when the clients were super demanding and toxic too and there's no way for you to decline or say no!

I just started here last year and I’m grateful for this opportunity to be at the forefront of technology.  I’m given a lot of free hand to work on the projects assigned to me.  But Management Team is readily available for guidance.  It is this deeply collaborative environment that has allowed me to develop my skills quickly.
I also see that the company has a well-defined culture.  What’s commendable is that it’s able to retain its family feel despite its size.  I think this is because the owners are still very much involved in the operations.  And I’m proud to say that we have a Management Team that is fair and open to new ideas.
Over all, working here has given me comfort both inside and outside the office and I cannot be more thankful.  I’m glad I started my career here and seeing that loyalty is rewarded in this company, I plan to stay here for a long time. 

I have had an unbelievable experience here at Spectrum and plan on that continuing. From the day I came in to meet the President, to getting into the office today as a much larger company, it has been exciting, fun, and challenging. The office environment and personalities make every day interesting. The culture leads to a great work/life balance, while staying ahead and outworking the competition.

With growth comes opportunity and Spectrum has a lot. Not only have I worked my way up to become a company leader, I've seen my coworkers grow, not only within their department, but to other parts of the company. 

Because I’m involved, I know how much personality and values mean to hiring new employees at Spectrum. Working with great people every day that want to do better and really care about the work they’re producing makes everyone’s job a little easier…and that is what we have here. Plus the benefits are hard to beat!

 As a leader in digital marketing and sales automation, the company offers a broad spectrum of services that go beyond just software solutions, which is both exciting and enriching for me professionally. One aspect I particularly value is the open-door policy, which facilitates clear and effective communication. This policy not only enhances understanding across different levels but also ensures that our voices are heard. The leadership team’s commitment to this approach, being always ready to listen to our concerns and suggestions, is something I find very effective and supportive. Also, the compensation and perks we receive for our achievements are quite impressive. They serve as a tangible acknowledgment of our hard work, and it’s gratifying to know that our efforts are recognized and appreciated.

Every day here is full of excitement. It’s like, in the morning you enter in this huge carousel that doesn’t stop until the end of the day and only then you look back and you can see how many things has been done. Someone would think that we don’t have time to breathe at work but unbelievably working here is really easy as management of the company has great sense for task distribution and colleagues are great positive individuals keeping atmosphere positive and full of laughter that it isn’t important how much is on the schedule. It’s great to work here in addition to the great employee conditions, you have space for learning, growth and professional advancement.

I have been working here for 5 years and I can say that I have grown here – both personally and professionally.   I have witnessed the company’s astounding growth too, year after year.  One of the nice things about SCC is that it was able to retain the family feel even though it has doubled in size since I started.  It’s an accepting environment, but one that also molds you into becoming the best professional that you can be.  I’ve gained so much practical knowledge from our clients and our projects.  
It’s also a relaxed, happy environment that fosters creativity, talent, and a strong team spirit (despite our remote work set-up right now.)  And Management is keen on ensuring the comfort and wellness of their employees which is why we each have fantastic health benefits and a retirement plan in place.  

My experience with Spectrum Communications was pure misery from start to finish, and almost all of it comes down to the awful management running this company. Management is cruel, demanding, and deeply manipulative, showing no concern for employees at all. Decisions are driven only by profit, with complete disregard for the people doing the work. Unrealistic expectations are set constantly, and when those demands are not met, employees are shouted at and made to feel useless and incompetent. Even when expectations are somehow met, there is zero recognition and no reward, as if effort does not matter at all.

Top Job Titles	Average Salary
Digital marketer 4 salaries reported	$61,625 per year
Inside sales representative 1 salary reported	$75,000 per year
Business development specialist 1 salary reported	$75,000 per year
Front end developer 1 salary reported	$87,500 per year

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