order picker

medical assistant

front desk receptionist

billing clerk

pediatrician

Spring Branch Community Health Center

The biggest setback with this company was the lack of proper training and onboarding structure. New employees were often trained by others who themselves only received a short amount of training, which created a cycle of confusion and inconsistency.

The job itself was not difficult once someone actually had the time to properly explain the role. The issue was that there was no real structured foundation for learning the basics step-by-step. Instead, everything was thrown at once, making it unnecessarily overwhelming for new hires.

A large portion of my training was delayed due to workload and staffing issues within the department, and much of it was not even conducted by the assigned trainer. When I asked for additional assistance and clarification, it often felt like a struggle rather than support. Eventually, I had to involve HR to receive proper training opportunities. By that point, however, my relationship with management had already become negative following previous discussions and experiences.

Overall, the role itself can be manageable and straightforward when proper communication, guidance, and onboarding are provided. The company would greatly benefit from improving its training structure, communication process, and support for new employees from the beginning.

One piece of advice for future employees: document everything and communicate concerns early to protect yourself and avoid misunderstandings.

I spent nearly a year at SBCHC. My administrative role was new so I was freer to work autonomously than other employees may be. I got along very well with my team and management but had little interaction with other departments or clinical staff. SBCHC does great work for the community and is constantly working toward improving company culture, but with so many employees and locations and such high turnover, it's a difficult cycle for any company to break. 

Personally, I received the guidance I needed and felt respected and valued for the work I was doing. I understand why employees at understaffed clinics may feel differently. The salary was fair for the workload, but I would've needed an increase in both to have stayed for much longer if I hadn't moved out of state. While it was a great position to have early in my career, I'm not sure this would've been a long-term company for me.

Employees on average have worked there less than a year. You can succeed at this company if you are openly apart of the LGBT+ community and/or black.  Doctors and nurse there get paid the most and treated better but others are treated well when new and act like you don’t exist when you have been there at least 5 months.  This is a very exclusive organization - there is a great deal of obvious favoritism. If you speak Spanish and/or are black you are easily kept even if you don’t perform well.  They don’t keep facilities clean and rely and employees to do it for them although it’s not in their job description. 

Management is terrible. They have Officers who doesn't do anything, but expects others to pick up after them. The whole operations team is a joke with inflated egos. The pay is terrible too because they're nonprofit and "don't make a lot of money." There are no clear directions from management, yet when you do something wrong according to them, you get disciplined. When management is confronted, they retaliate against you by keeping you out of the loop. Everyone here is watching the clock turn 5pm, because they can't wait to get out of here. There is no culture or staff appreciation, yet you are expected to go beyond and more for the company, and office gossip is the worst. There are cliques everywhere.

This place in a stressful, no communication and u feel like ur in kindergarten away always on ur watching you back with people in there. I will not recommend no one to work here. I work there almost for 5 yrs and it was a struggle with people in there. If something happens they don’t even investigate they just assume that ur wrong. If you have multiple people interested on you in jobs and this clinic is one of them run the other way. Let us not talk about pay rate is bad I started at 16.00 I think and for 5 yrs. the most I got pay was 17.98. Benefits are good but not worth it. I stared a new job and due to my experience I get pay 23.50 is a a big difference. Like I said run the other way. 

Nepotism, preference, and disdain. Leadership "owns" and treats it as their business for personal gain. Nonprofit? Surprised they keep FQHC status as they are most interested in the bottom line. No checks and balances between HR and the leadership team. No way to file grievances against the leadership. If you do, get ready for a swift retaliation which will ultimately result in termination.

No room for advancement for anyone who is not "liked" by leadership, regardless of their accomplishments. 

This is a good place for someone looking for entry-level experience. If you are able to last a year, move on to something better for both your bottom line and emotional well-being.

I like work here was a goo company to work. I enjoy everthing about the work place. I enjoy the people that made the work place a fun place to come to. The expriences of learning new things it something that I also enjoy. The only thing that I would say it been that sometime like any job customer can get very anger if they get what they want that the only thing that i dislike. overcall the exprineces of working here was a good. I have learn a lot of things from this place. 

I thank Spring Branch community health center for giving me the opportunity to work with them. This company helped me grow as a professional. They are well regarded when you have any personal problems. The benefits are incredible. The staff is very friendly and there is a good working atmosphere. We are a great team. The human resources department is always willing to listen to you and help you in the best way possible. Healthcare providers are very well trained and provide the best care to patients. There is a good working environment. Everyone is available to help the patient finish their visit pleasantly.

The health benefits are GREAT, very toxic environment, underpaid, high turnover rate. Would NOT recommend in my honest opinion. The mission of the company is great, helping the community, but at a certain point it's all about money and patient volume. Which is great if they had adequate staff. No one is your friend, go there and complete your daily tasks. Do not go above and beyond because they do not appreciate it at all. The meetings are all the same and nothing ever gets resolved. They do NOT have your best interest in mind, do yourself a favor and do not fall for it! They do not care how long you've been with the company, do NOT trust anyone!! 

Top Job Titles	Average Salary
Order picker 57 salaries reported	$35.33 per hour
Medical assistant 1 salary reported	$17.50 per hour
Front desk receptionist 6 salaries reported	$16.08 per hour
Billing clerk 6 salaries reported	$17.50 per hour
Pediatrician 6 salaries reported	$167,500 per year

Working at Spring Branch Community Health Center: Company Overview and Reviews

Spring Branch Community Health Center

Spring Branch Community Health Center Ratings

Popular jobs at Spring Branch Community Health Center

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected