court clerk

operations associate

service clerk

clinical trial administrator

service assistant

State of Oregon

After spending a few years within the department, I’ve been able to understand the overall work culture and vibe of the organization. Most of the teams I’ve worked with have mostly family-focused, nuclear-style homes that rubs off on you in a good way. Everyone around you is helpful to your success and if you work hard you’ll go up the ladder quickly. The benefits are one of the most attractive parts of working within the department. Over 10 paid holidays, 2 personal holidays, and an increasing PTO rate per month that’s extremely difficult to beat in other public sectors and not even close to the private sector. Currently I’m earning 8 sick hours per month and 10 PTO hours per month. Management likes seeing you acting conservatively so keeping a high PTO bank balance is recommended. Good work is awarded through brownie points that help you grow later. Change and overall structure is extremely difficult to change though. The pay scale is also extremely below the averages for the work completed, but it can be seen as put into the low medical benefit costs, free dental and vision, and generous time off. It is also very difficult to lose your job, you’d basically have to commit a crime - it’s that hard to lose your job if you’re a generally competent person. This causes a problem of senior workers who no longer have the drive, commitment, or competence to do their job to the fullest ability and creates extra work for newcomers who are discouraged to see that kind of situation.

Limited Duration; position provides central reception and support services for the agency, maintains the agency automated records management system, Financial Services files and reports, and backup support to the mailroom, answering telephones calls, and responding to questions or referring to the appropriate personnel to agency programs and services. Greet visitors, request sign as appropriate, direct visitors to their destination. Respond to requests for agency program information by mailing applications, brochures, and other information by the public. Create and update spreadsheets. Prepare, sort and deliver reports relating to bank deposits, accounts payables and receivables. Sort and distribute fiscal and budget related reports. File invoices and other financial document. Prepare daily check deposits. Track motor pool, recording miles used by agency vehicles and motor pool. Compare month to month use. Provide administrative and clerical support for agency personnel. Provide backup support to Records Management. Create and maintain conference room, scheduling calendars, agency assigned motor pool car sign out sheets, internal use agency telephone list, staff sign out sheets, and visitors sign in sheets. Issue parking passes. Maintain City and State parking meter keys by ensuring keys have an adequate amount of money for agency use. Maintain mailing lists for various agency personnel and programs. Provide backup to mailroom, including sorting and routing of daily mail, preparing of bulk mailings, and copy work. I enjoyed my work. The Management was excellent.

Each work day was fast-paced and required intense involvement to assist  public sector clients experiencing various hardships.
This position taught me  "effective compassion"  to assist many people in a day's time. I learned teamwork and how to coordinate efforts between co-workers and managers & allied agencies. communication skills, technical writing skills patience, time management, and stress management.
DHS management was talented, creative and very resourceful with both time, staff allocation/utilization, and encouraged staff to promote & realize their full potential.
Co-workers at DHS developed close and lasting friendships and supported & assisted each other whenever possible in this often difficult work.
The hardest part of this job was interviewing traumatized people who had unexpectedly experienced job loss, violence or other personal/financial reversals, in order to help them maintain their family stability in every possible way.
The most enjoyable part of the job was assisting & celebrating the client successes, when, against great odds, they achieved safety, employment, education, and family happiness and security.

Well knowing that your helping those who aren't fortunate enough to be able to help them selves with every day normal tasks that most fortunate people take for granted but if you stretch yourself out there to thin as far as taking on to many clients to care for them time management becomes a major factor through out each week and trying to please 3-5 clients every week can become stressfully challenging and a monthly /yearly planner is a extremely valuable tool and your best friend at times and communication with clients is a must in order to jujle multiple clients I personally started off with one and from word of mouth and the new potential clients that saw how hard of a worker I was hands on! Well it didn't take long before I had excepted the responsibility of Caring for a total of 5 clients which only left me with about 8hours to sleep and eat each day with a average of 1:day off a week but the money is good and as long as you fill out your forms and your clients sign them off then there is little to no wait time as far as the state either directly depositing the money into a account or waiting on a check or checks to arrive there is a great sense of satisfaction and it hard not to get to overly attached to a client that you have worked for year in and year out just know that you will experience sadness when you loose a client to death which is inevitable no one lives forever except God and Jesus Godbless you all and have a wonderful day hope this helps out those that take the to me to read I was a caregiver for about 8 years so I do know a thing or two about this position 

Answered telephone from taxpayers regarding their taxes such as sales, re-employment, corporate, etc. requesting assistance with discrepancies, filling out of the forms, ordering forms, online filing and many more types of assistance needed for many taxes. Researched, assisted, resolved accounts that was incorrectly filled out, having amounts due because of math error or placing amounts on wrong lines when returns were filed. Learned that with all the taxes involved daily that each is different, handled differently along with each individual taxpayer attitudes and issues. Management wasn't bad but needed improvement because they weren't concern about the individuals only that they had enough people to answer phones and work the accounts. There was a diversity of people with different work ethnics and each had their own unique way of resolving issues for the taxpayers which called in daily. The hardest part of the job was micro-management because the people was only used for numbers not individuals which caused a lot of stress for the workers there. The most enjoyable part of the job was assisting the taxpayer with their need at time of phone call, ensuring them that account was researched, resolved and cleared before they hung up so they wouldn't have to continue to call the department for the same issue more than once.

Huge work load! Especially compared to private sector. Pay is inadequate. Benefits are good, but combined compensation (wages + benefits value) is still lower than in private sector.
Everyday work is very stressful. Clients are treated as royalty and non-management staff is supposed to please those clients, even if they are highly abusive and harassing. Most of the time clients are frustrated when they are asked to provide additional documentation.
A typical day at work consists of doing back-to-back intake interviews from early morning to closing, usually up to 8 per day. In between intakes (with no extra time allowed!!) we are supposed to squeeze in processing incoming paperwork and returning phone calls (sometimes up to 15 calls per day and 5-10 pieces of incoming mail).
Management is a joke overall. A lot of field managers are undereducated and full of their own personal issues that they take out on employees. Too much office politics. Only those who kiss up to management get promoted.
Most of the department's employees are unprofessional and uneducated. People may show up to work in pajama tops and slippers (I'm not kidding!).
The hardest part of the job is dealing with abusive, spoiled by the system clients.
The most enjoyable part for me is learning federal and state laws and policies.

WORK EXPERIENCE
Temp Office Aide/Processing Assistant III February 2012- Present
Department of Revenue, Raleigh, NC
• Assist in day-to-day operations of the Electronic Funds Transfer (EFT) section by processing incoming and outgoing EFT mail, preparing EFT work for scanning, and generating letters from Microsoft Word.
• Carefully entering Authorization Agreements and correcting posting errors within the EFT System, processing returned ITAS or the Online Filing & Payments system.
• Performing general office duties such as filing, faxing, labeling, sending and receiving faxes, sorting and delivering reports and stuffing envelopes.
• Providing excellent Customer Service to taxpayers over the phone on the EFT Helpline, making sure all questions are answered honestly and politely.
• Adequately processing data into computers in a timely manner, meeting personal and department goals
• Resolving errors on suspended tax returns through ITAS by verifying social security numbers
• Carefully and quickly updating addresses in computer, assuring payment processing is done in a timely manner
• Adapting to various tasks and work assignments, learning quickly and applying knowledge of each task to the appropriate work assigned

I had a bad experience to say the least. No one to train me except the self proclaimed "person with least patience" who made rude comments when I dared ask for help. Rarely received a good morning in return when I arrived.
Benefits amazing, however with new Pay Equity rule in place, I made waaaay less than expected--made more with a previous State job 6 years earlier. So, no longer are you compensated at all for 6 hard years of college and 25 years of similar office experience unless it is EXACTLY connected to your job title. Wow. That's a first.
Constant computer problems meant no access to programs needed right away and many calls to IT the first 5 weeks.
You are pretty much left to figure everything out on your own with no guidance. Oh, and it is a lot you are expected to learn and learn FAST.
A pretty lonely experience, which is sad since I am a big "people person" who enjoys being around new folks. A few upbeat folks but they were the exceptions.
I quit after a few months and went back to my "low paying" job which actually paid the same but had kinder coworkers, better training and 1/3 of the workload.
P.S. I worked for 2 other State of Oregon offices in the past and enjoyed them both, just not this one. I think having a seriously angry coworker in charge of training me was the worst part...not like management had no idea though...so not much point in reporting them.
Felt like this place ate me up and spit me out.

A typical day at work is go-go-go. I never know what I am walking into and it is never the same day twice. I tend to like this as I need different kinds of activities to stimulate my mind. I have learned how to be compassionate while also assisting people to help themselves as much as they can within their circumstances. I have learned to be an exceptional listener and not to try to rush in and solve people's problems. 

Management can be very helpful and are very 'human' with myself and my coworkers. I believe they advocate for us and have our best interest at heart. 

My coworkers are all wonderful, highly qualified people who put 110% into their jobs. We all experience some burnt out but we also support one another and get through the tough times together. 

One of the hardest parts of the job is the level of restrictiveness that is inherent in the environment. I would like to do more for my clients but the environment does not allow for particular types of intervention. Another difficult part of the job is learning the ins and outs of the correctional culture. 

The most enjoyable part of the job is when I am able to make a lasting difference for a client or when they tell my supervisor that what I said to them changed something for them.

I recently had the pleasure of volunteering with the Sauvie Island Fire District, and I have to say that it was an absolutely amazing experience. This is truly a great volunteer organization to be a part of.

The support and encouragement I received from the team were second to none. They truly understand the importance of creating a positive team culture, and it shows in everything they do. Not only did I feel welcomed, but I also learned so much during my time with them.

The Sauvie Island Fire District has a range of equipment that includes fire pumpers, water tenders, and Kobota 4x4 vehicles. They have everything they need to respond to emergencies and provide the necessary support to their community.

What I loved most about my time with the Sauvie Island Fire District was the positive attitude of everyone involved. From the volunteers to the full-time staff, everyone was genuinely happy to be there and eager to help.

Overall, I cannot recommend the Sauvie Island Fire District enough. If you're looking for a great volunteer organization to be a part of, this is the one for you. I look forward to visiting again soon and continuing to learn from this amazing team.

Top Job Titles	Average Salary
Court clerk 53 salaries reported	$5,822 per month
Operations associate 37 salaries reported	$5,845 per month
Service clerk 27 salaries reported	$4,052 per month
Clinical trial administrator 27 salaries reported	$203,246 per year
Service assistant 17 salaries reported	$4,323 per month

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