collector

legal assistant

software engineer

office worker

paralegal

Stenger & Stenger

I worked here for over 2 years, both at home and in the office. Either way it's a terrible work environment. No one is trained properly, they play favorites to the fullest, management is not trained for their positions, little to no communication between every department, caught management talking about other employees countless times via Microsoft Teams (they share their screen during the meetings and forget to exit out of their messages beforehand), they do not compensate fairly- it has nothing to do with your experience, how long you've been there or your work performance it is based on how much they like you, your bonus will ALWAYS be taken away from you, they don't know how to implement any rules or guidelines that actually make sense, management refuses to assist with taking calls or helping other employees, every manager has a different answer for the same question - if you follow one then eventually you will get in trouble by another due to the lack of communication, nothing and i mean absolutely nothing they do makes any sense. It's like they purposely make things more and more difficult for their employees. Their standards for bonuses become more and more while your bonus becomes less and less. They refuse to take responsibility for their mistakes and If you need help with anything you'll get referred to someone else, then someone else and so on because no one wants to do their jobs. I have hundreds of horror stories from this company. It got to the point where I was SO miserable working here I couldn't take it. Leaving this company was the best decision I've ever made. I dont recommend it to anyone. There are SO many great opportunities out there - I promise you this isn't one of them. Steer clear at all costs.

The second you get into work and you are expected to be tied to your work space. They did not encourage relationships with your coworkers and often would attempt to try and make you distrust each other. Telling you things in one-on-ones about someone close to you reporting you even if that wasn't the case. Management is a circle of friends who have known each other for way to long and don't hold each other accountable for mistakes that they make that hurt the firm. They often will take credit for their employees work. They also routinely will find one of their employees to blame a mistake they made on and then write the employee up or fire them. I watched people ask for help from there supervisors, to explain something further or double check their work, and then get fired for "not doing their job correctly" (even though they asked for further training and were told by their supervisor they didn't have time for them). Speaking of training, its laughable how they go about it. They send you for training with the least friendly individuals (anyone in management) that are just reading bullet points off a slide show and then expect you to preform flawlessly. You can expect that anything you take to HR about misconduct from you supervisors to be turned around on you as your fault. As I said before management doesn't see consequences for anything, HR is in their back pocket. I could write a book about how terrible Stenger is to it's employees, but then I would be spending too much time on them which I already have.

If you’re self motivated you can learn from a personal perspective. Management is terrible, there is a severe disconnect between employees and leadership. Extremely high turnover, terrible pay and benefits. If you’re not an attorney or a housewife looking to get out of the house, this is not the place for you. Turnover is so high, they advise you not to connect with your colleagues because they will be gone in a couple weeks. Whether you’re pushed out or leave on your own accord, it’s not a good environment. It’s very toxic to say the least and the people who have tenure there are noticeably miserable and will show you everyday. The hours are horrible and they will encourage you to do unethical things. You will compromise your well-being and mental health being there. Training is laughable and support is non-existent. If you don’t believe, just spend 2 weeks there and you’d see how much toxicity and turnover they have. If you stay you’d be burnt out in 90 days. 

Management spends countless hours trying to improve every aspect of working there and is always open to ideas/suggestions.
 You get out what you put in - the expectations are clear and you are rewarded and recognized based on not only hitting those expectations but communicating if and why you can’t. The job is extremely fast paced but there are tons of efficiencies in place to assist you and if there is something that management can do to make your job easier they will do it. You will never be bored!
 All the management/supervisors are friends, other reviews state this as a con but I think it’s a huge pro - they are a team and that says a lot about their business as a whole, they are working hard and are busy but they have really spent time building friendships and are willing to put in that same time with new employees.
 You will learn something new every day - even after you master one task there are hundreds more. Training is always offered but they want to ensure you know every task to completion before moving on.

I worked here for almost 3 years. I did advance in title but not in tasks or respect from management, no matter how many hours I worked. 
Management has no experience actually managing anyone. They've all just been with the firm long enough or are friends/family with other managers. You can't go to one manager in "confidence" without them telling the other exactly what was said and who said it. 
Their way of handling gossip within the firm was to turn people against their friends and punish people instead of fixing the problems that caused people to gossip in the first place. 
I was promised promotions numerous times only for that to be placed on hold, even though I had signed paperwork. I never did receive that promotion. 
If you ever mentioned that you were doing the job of multiple people and asked for a raise you were denied and told that's just what leaders do. 

What is the best part of working at the company?
The employees on the IT team are nice

What is the most stressful part about working at the company?
Overtime push, rude management

What is the work environment and culture like at the company?
Overtime is an expectation at Stenger. They are extremely slow to assist you when needed. They are first and foremost a law office, any other functions are done half heartedly. They try and turn every small detail and task into a measurable statistic and are focused only on efficiency. The upper management team, and lawyers speak down to employees 

What is a typical day like for you at the company?
Attendance is expected to be early, with a very rigidly set schedule including a measly thirty minute lunch. Expect to be constantly monitored, and audited for every move you make.

They lie to you in the interview stating they are a law firm, when in fact, they are a debt collections firm. They treat all of their employee's like dirty little minions while the managers do as they please and take credit for your work. It is an every man for himself environment. The hardest part is you can be doing your best and use your earned PTO and come back and are banished to scanning in documents for who knows what. The only enjoyable part is they do throw a nice party but way too much drinking for my liking for a work party. The "Barbie's" that are the managers tend to grade people by their looks too. Worst atmosphere ever to work in and if they think you are smarter than they are, you won't last either. 


Training is in depth and continues on until you are comfortable with your tasks.
 Management is easy to get along with and is willing to jump in whenever they are needed.
 There is always an opportunity for growth if you put the work in.
 The job is fast paced - you'll always be busy!
 Team work is huge - everyone works together to get through big projects.
 They are very flexible with schedules and time off requests.
 There are fun incentives when you hit your goals.
 They work with you to find a spot for you that you will enjoy and succeed in.
 Everything is very efficient. A lot of time was/is spent creating new tools and efficiencies to help you.
 You are able to prioritize your own tasks.
 They are open to feedback and will try to implement suggestions made to improve processes and procedures.

Potential to earn bonuses and be promoted, but this is based more on favoritism than actual skill or work ethic.  A lot of great people work here, but if you’re not a favorite then your growth and potential is put on the back burner.  Training is lacking, mistakes are plentiful, and the company seems focused on getting more revenue rather than improving the quality of the work they currently do.  They’re good at making promises, not so great at following through on those promises.  After waiting on a promised promotion for over two months, I found another job.  When I put in my notice, then they offered me the promotion and raise.  I’m glad I didn’t fall for another empty promise and cut my losses.

Top Job Titles	Average Salary
Collector 8 salaries reported	$22.50 per hour
Legal assistant 3 salaries reported	$19.33 per hour
Software engineer 1 salary reported	$88,600 per year
Office worker 5 salaries reported	$18.00 per hour
Paralegal 4 salaries reported	$20.00 per hour

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