registered nurse

registered nurse - medical / surgical

nursing assistant

medical assistant

security officer

Sturdy Health

Very demanding job, but any bedside med/surg nursing job is - so I can't say Sturdy is the root cause of the burnout problem. With that said, upper management is not helping the situation...when times were better in terms of staffing (i.e. pre-pandemic), upper management did not actively engage in building a positive culture and encouraging employee retention. That lack of effort has now come back to haunt them, and subsequently, their efforts were seen as too little, too late. Benefits are very good, BUT hourly compensation is terrible relatively speaking as are raises which are, by all accounts, insignificant. From all appearances, there is almost zero effort spent to retain employees. Also, no effort seen from an HR perspective to gauge employee sentiment and develop plans to improve morale; too busy, I assume, hiring more and more employees to replace those lost. Orientation program for new nurses needs fixing - currently trial by fire. Given most acute care hospital nurses are unionized across the state, I am surprised the MNA has not yet made inroads at Sturdy; the sad reality is that there is so much turnover on the floor, I think employees just don't stay long enough to care to form a union. Although its too late for me at this point, I know there is a new CEO coming in, so hopefully she can tackle some of these problems, but it is going to be a big task. 

Everything about this place is old-fashioned or outdated. The hospital is also filthy and disgusting. The building that houses the patient accounts dept is the oldest part of the hospital and it feels and looks like it. It’s just so filthy. They’re not compliant legally with how to clean. Management for most departments is ran like a team of micromanagers. This hospital doesn’t pay well by any means. Nothing about the salaries or benefits are competitive. The food in the cafeteria is not great. Cheap cheap but subpar on most days. Breakfast is good. The staff of employees as a whole are wonderful people. This place underpays, under values and shows no appreciation for the staff unless your clinical employee. I.e., Doctor, nurse etc. The morale is negative zero, a lot of people are leaving and retiring early due to the new horrible hospital wide software that was an EPIC FAILURE. Management blames staff instead of taking accountability for their horrible purchase. The patient accounts department is the dumping ground for all things fiscal. They’re treated like step children even though the hospital relies on them for everything fiscal. No support from management or supervisors. Piles of work just keep coming with no resolution, at least realistically. Just a horrible place to work for. Run for your life. Don’t apply here. 

Sturdy provided me a great opportunity to get real, hands-on clinical experience and I'm forever grateful for that. However, my only gripe with the hospital is the fact that I feel a little lost most of the time while I'm working, and there's little personal input from higher-ups on how exactly to conduct yourself and improve overall.

I'd like to see more organized training and guidance on part of management WAY BEFORE allowing personnel to handle patients. A lot of employees also view work as social hour, and because I'm not one to really engage in or enjoy idle conversation, I definitely feel left out. But, a job is a job and I can't complain. Asking for help can sometimes feel like I'm pulling teeth, but my questions do get answered.

SMH could also benefit from expansion rather than having to transfer patients a lot of the time. Hire more physicians, more specialists, more nurses. Expand the care and expand diagnostic capability

Working at Sturdy has been interesting. It’s in a perfect location for my own commute.I work with a great group of nurses.  The pay could definitely be better but I was offered less at other places before I took this job. I was hired about 4 months before Covid. Working in a hospital in any capacity for the last 2+ years hasn’t been easy on any of us. We’re all tired of all the things that Covid has brought into our lives. 
I switched departments in the fall of 2021, and it was definitely a good thing. My former manager seemed to have their head in the clouds somewhere and tried to micromanage everything. As a result they lost a lot of really good nurses and the department had a mass exodus. Now I work in an area with a very hands on, team oriented, patient centered compassionate manager and life is a lot less complicated. I’ve met some great people at Sturdy and the benefits package is pretty decent. I always look for new opportunities but I have no plans to leave as of right now. Overall it’s a pretty good place to work. 

What is the best part of working at the company?
Been an employee at Sturdy for almost five years and I regret not applying sooner. From the first day I felt like I was welcome. My co-workers are amazing, I couldn't imagine having better department managers, and working with patients can be very rewarding.

What is the most stressful part about working at the company?
Coverage for third shift is extremely difficult because not many people can or are willing to work at night.

What is the work environment and culture like at the company?
When I first started it was a little better including bonuses and raises depending on the work you did. Since the new CEO took over, we (non-clinical) staff haven't received bonuses and raises are limited to the annual. The medical insurance changed over a year ago from TUFTS to BCBS making it quite a bit more expensive. We have less "staff celebrations" now (and if you work overnights, chances are you wont get the catering first and second shift does).

Sturdy Memorial is a wonderful hospital to work for. There is a family like atmosphere that helps make the work day easier. On most days I would come in contact with many friendly faces and always felt as though my opinion was appreciated. Even on days of stressful tasks, when it seemed the day could only get worse there was the support of co-workers to lean on. Management at sturdy is very approachable and very involved in all aspects of projects and solutions. The hardest part of my job has been at times when we, as a department, are unable to come to a solution for a problem. The most enjoyable part of the job is when we are able to help others to work more efficiently which in turn improves patient care. The hospital makes great strides to move into the future of patient care which gives employees exposure to new and modern concepts.

I enjoy working with intelligent coworkers and learn something new every day. The most enjoyable part of the job is dealing with patients and their families, especially the ones that return for care. I call them my regulars and tell them they're my favorites. The most difficult part of the job is making follow up appointments while continuing to greet patients as they arrive for labor checks as well as outpatient testing. Because we're a self contained unit and as such a specialty, we're left to do our jobs with little oversight and the staff works so well as a team that it's a pleasure to look forward to each day.

On a typical day, we may either be running around like crazy or we may have an incredible amount of downtime. When we receive a call, we head to the patients room and transfer them onto a stretcher. Sometimes this is simple and the patient is very coherent and able to walk but other times the patient may be completely helpless. Regardless, there is a lot of communication with the patients and the nurses. The most difficult part of the job is when patients tell you the results of their tests that they are very upset about and there is nothing you can do to change or fix it. The most rewarding and enjoyable part of the job is ensuring that the patients have the most comfortable stay at the hospital possible. I have become close with my coworkers and they are all very hardworking and caring individuals.

Sturdy provides its employees with many perks including excellent nurse to patient ratios, employee bonuses and annual raises, pension plan, employer match 401k, as well as many opportunities for advancement.  I work the overnight shift and a typical shift includes my patient assessment, documentation and typical nurse problem solving. The nurses that i work with are amazing and the majority of nurses at sturdy work very well as a team. The culture at Sturdy is very intimate and has a very family like feel to it. I think of my coworkers as my second family. We are all there for the same reasons-because we truly wish to make a difference in the lives of our patients. We serve as not only caregivers but very devoted advocates to our patients.

What is the best part of working at the company?
The hospital leadership is severely lacking in morals, especially the laboratory leadership.  The lab manager and assistant manager have different managing philosophies,  neither of which is good for the lab or the laboratory personnel.  It's a truly sad state of affairs. 

What is the most stressful part about working at the company?
The upper and middle management are not supportive to the working employees.  Most definitely evident in the laboratory. 

What is the work environment and culture like at the company?
The culture and environment of this company is severely lacking.

What is a typical day like for you at the company?
Overworked and underpaid, but mostly not respected by management.

Top Job Titles	Average Salary
Registered nurse 27 salaries reported	$44.73 per hour
Registered nurse - medical / surgical 42 salaries reported	$42.56 per hour
Nursing assistant 28 salaries reported	$22.00 per hour
Medical assistant 24 salaries reported	$23.50 per hour
Security officer 23 salaries reported	$24.07 per hour

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