dining room server

caregiver

cook

maintenance assistant

Summerset Senior Living

Only reasons I stayed so long were because my coworkers were decent and I became attached to the residents and feared for what their condition would be like after I left. Had a wonderful director at first, but she cared for the greater good so she eventually got pushed out. New director didn't listen to any suggestions from staff regarding observations on changes in resident condition and had a superior and entitled attitude. Tried for almost 2 years, during which many wonderful residents passed due to ignorance of management and ill-trained employees, before I couldn't take it anymore and had to leave. It had been about 2 years since I've left this place and I still have a bad taste in my mouth from the abuse they inflicted on their loyal, genuine, hard-working employees, not to mention the horrible injustice the residents had to endure!!! Why are facilities even close to this size even existing? They're just fast money for greedy, short-sighted people taking advantage of the baby boomers aging. Like how realistic is the idea that over 100 residents can live happy and fulfilled lives with a combined number of 8 caregivers in the building??? That's 3 caregivers for AL, 3 for memory care, and 2 for independent living while each floor can house about 40-45 residents, more if they share rooms and that's during the day! For the night shift, there were about 4-5 caregivers present (given they all showed up) and that was it! No one else in the entire building.  And it would be a miracle if anyone in management was reachable during an emergency. Yes there's other staff during the day,  but you wouldn't see the kitchen crew or housekeeping jumping in to do incontinence care or bathing assistance. I don't blame them though, their departments are understaffed too! Also, I don't know what was in the food they were serving, but night shift almost always had extra laundry due to very large amounts of diarrhea from varying handfuls of residents almost every night. Just ridiculous.

Because The job is taking care of others, they have high standards. People who don’t show up for work or create a lot of drama put the vulnerable residents at risk. However dependable people have lots of room for growth and promotion. This is a growing company. During my time there at Summerset I saw two building open, almost all of the managers started out in lower positions and worked their way up. People who let it be k own they wanted to move or grow were encouraged, supported, and given opportunities to do so.  Summerset support and cultivates growth in its employees.   However these positions are earned not given.  There are a lot of flakes out there and unfortunately when your team mate calls off, the needs of our residents do take the day off as well. Everyone has to step up. As a manager it was expected to fill shifts, work the floor, even clean toilets when needed. Everyone help out because our residents need to come first. So those who think senior living is easy or don’t like working their set hours have a hard time. The thing I love about this Compnay is the fact it is like a family. The owners and managers really want to see everyone succeed. 

What is the best part of working at the company?
The family that owns it. They are a wonderful family and care for the residents. The marketing departments are  involved with the residents well being along with working with the families. 

What is the most stressful part about working at the company?
It hasn’t been very stressful, but every month you have quotas to hit.

What is the work environment and culture like at the company?
The company culture is supportive. We could use a little more team building activities. But overall, there is a good company culture.

What is a typical day like for you at the company?
A typical day in the sales department would be outreach, making calls to families answering any questions, touring families, relationship building with residents,  care staff, and public. Organizing events passing out flyers building vendor relationships. Putting together resident binders gathering binder content important documentation from doctors, powers of attorney and family members.

I worked at this company for a period of time and had a mixed but overall informative experience. The workplace offered a fast-paced environment that helped me develop important skills such as time management, communication, and teamwork. Coworkers were generally supportive, and there were opportunities to learn new tasks and take on responsibility. The schedule was fairly flexible, which helped with work-life balance, and the job provided steady experience.

However, there were also challenges. Management communication could be inconsistent at times, and expectations were not always clearly explained. Workload could become overwhelming during busy periods, with limited support. Opportunities for advancement were somewhat limited, and recognition for hard work could be improved.

Overall, this company may be a good fit for someone looking to gain experience or work in a fast-moving environment. With stronger leadership communication and clearer structure, it has the potential to be a more positive long-term workplace.

The people you work with are always amazing and make the job more enjoyable to come to work  as well as the residents. The bad part about the company is management and the lack of drive they have. The supervisor for the care staff doesnt answer her phone when you need her and only responds when she is ready to respond to you so it leaves you at times not knowing what to do. They are short staffed so you will always have to cover overtime cause of call ins or people just leaving the company in general. In my opinion people would enjoy the place alot more if management truly cared about the employees they have. The pay for the amount of work you do is ridiculous. You are doing CNA work for retail wages. 

They promised raises that never happened, including the yearly evaluations. Management drinks with the elderly they are serving, hires their friends/family despite them being bad workers and refuse to acknowledge their mistakes. Change of management easily twice a year, hires people without thorough background check. Turnover rate is worse than a fast food joint, and so is the food they serve. Threatens your hours if there's drama about you, abusive to their residents.  Any good reviews you see about this place are written by employees with fake accounts, don't buy into it. Due to be shut down any day now.

If you aren't related to, or good friends of someone in management don't bother applying! This place is run by the most incompetent group of people. The owners are blind to what is happening right under their noses! Those that truly care about bettering the facility are treated like dirt and those that have no experience in this line of work are running the place into the ground. The staff are overworked trying to make sure the residents are cared for, but can't get a day off because there is never enough staff in the building. This is, by far, the worst place to work, and if you know families that have loved ones here, encourage them to get them out sooner rather than later! 

Management is very unprofessional and when I say management I mean the executive director and resident service director. They’ll let everyone know they’re going too let someone go before telling the actual person they’re fired. Residents are always escaping and the place is always short staff. Care staff will refuse to give certain residents their showers. Many complaints have been made and yet management does nothing about the issues going on. They’ll hire anyone with NO experience,Many times dirty briefs are left sitting around the building. Do yourself a favor and never apply to work at SUMMERSET SENIOR LIVING the place is a joke

The building is like new with beautiful pictures on the walls. The activities department works really hard to do things for the residents to have fun. The kitchen department is so nice about accommodating different diet preferences. Caring for people is not always easy and the job can be stressful but everyone tries their best and management is looking for people that actually care about the residents and are dependable. This facility is still growing, and once there are more residents, there will be more of a social life for them and there will be more perks for the employees too. 

What is the best part of working at the company?
Nothing. Just a bunch of back stabing people that have no business being in health care.

What is the most stressful part about working at the company?
The most and caregivers they don't care 

What is the work environment and culture like at the company?
Stressful you won't want to go to work. 

What is a typical day like for you at the company?
You go I'm everyone is wet or messy no one cares. The  shif coming off don't take care of the people. All you hears is a bunch of bs. They will take anyone it's just not fir the old.

Top Job Titles	Average Salary
Dining room server 4 salaries reported	$16.25 per hour
Caregiver 10 salaries reported	$17.25 per hour
Cook 1 salary reported	$23.50 per hour
Maintenance assistant 2 salaries reported	$21.00 per hour
Pt 2 salaries reported	$19.25 per hour

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