truck driver

tanker driver

driver

payroll manager

transport driver

Sun Coast Resources, LLC

I worked here for a little bit over 3 months. I tell you I was so excited at first. I thought this was a great opportunity to learn something new since most of my career was in the Medical Field. But let me tell you I wasnt going to say anthing about this place but it has been on my heart how they did me and what I have learned from working here. I cant speak for anyone else but this place was crazy to me. The first day I started I  started training at 9am and by the next day I was placed at my own desk working. O it was so micro manged I have never seen anything like this in my life. I had no idea what I was doing my trainer was so busy when I did stop her and ask for help the first couple of times she was nice but after that she would get an attitude which made me feel uncomfortable asking her anything. Then when you made a mistake you had to send an email to everyone in the departments and you would ALWAYS get a rude response. They made you feel so low and bad for making a mistake. Also working there I feel like managment and team leads new nothing. I would ask both of them the same question and get two different answers. Things just confusing there and I started not like coming to work. Not to mention I felt harassed everyday. Everyday someone made a comment about how short I was to the point where I didnt even feel comfortable at my own job. Once I did find a new job I put my notice in at 10 am by 2 pm they was walking me out lol which was fine with me I felt a big relief. When the team lead walked me out she had a smile on her face saying " Have a nice life". All I can do is pray for suncoast and the people. I have learned that everything that sounds good is not always good for you. And this place was not for me. I was looking for a career not a job and this place didnt offer me that so with that said good luck Suncoast wish this company nothing but the best of luck.

Providing technical support for all the end users throughout the company.  In charge of all 17 locations as well as the corporate office. Utilizing the ticketing  system or answering phone calls to trouble issues with the end users.  In charge of account creations utilizing Active Directory and Exchange Management Console.  Account creations include working with various programs like SAP, Onbase, Eye cue, Smartlogix, PM.NET, TMW, CRM Groupware, and Airwatch. Creating door access codes for all the sites using programs like Gentec and Topaz. Creating phone extensions and setting up the users with cisco desktop phones.  Administrative duties include granting user’s access to folders, network drives, contents of secure folders.  Duties also include implementing employee termination procedures, also in charge of training new employees and training new programs to current employees.  Troubles shooting any issues the end users were experiencing.  Utilizing remote sessions for trouble shooting or walking users through trouble shooting.  Knowledge of the Blue Coat web filters which was utilized for granting users access to certain web sites. Knowledge of Office 2007, 2010 and 2013. Non IT related duties such as  auditing the company AT&T, Sprint and Verizon bill.

If  You work hard and prove your self they will keep you as busy as the work lets them  but you are still an employee number not a name.  Experience nor seniority  means anything here. Equipment is less than average having to be repaired on a daily basis. Management micromanages plays favoritism and is incompetent. Pay is good and hourly and days off are easy to come by. The safety supervisor is an EX  DPS officer  and loves to use his authority. He will write you up for petty things and fire you so quick you won't know what happened. He will even go as far as telling you to tuck your shirt in while you off duty or on the yard.  The new terminal is very nice.  They have installed cameras and all company vehicles including the tractor-trailers   They claim that they can't not watch you at all times on the camera.  They also told us that they can only go back one minute and forward one minute when and event is created but in reality they can go back five minutes and  foreword five minutes. There are no warnings before being written up  for no seatbelt texting while driving or not using a hands-free device. Second offense is three days off with no pay third time is termination. Smoking in any company vehicle is automatic termination even E cigs. I feel like I'm back in the military when I go to work. Employees are scared to make any kind of move for fear of termination.

If you are not a part of the click then you are just a number! Some of the men drivers and managers are very messy! It’s sad when men gossip and mention things that should not be given conversation to…Just drive your route, clock out and go home!

 Also, upper and mid-management have their favorites. If their favorites make mistakes, it’s a pat on the wrist for them but if you are not a part of that fav list and you make a mistake you are in hot water! And they don’t pay well for all you have to put up with.

 Stay away from this company! Use your cdl at a company that truly care about their drivers. Sun Coast Resources puts on a great front as if they are supportive but they are not. This is a very sneaky company! I’m not sure whether they comprehend that the drivers are on the front line and that is how the company makes money by delivering their fuel to the customers. The most important commodity at that company should be the drivers and the customers. Without them there will be no business. This is what they need to incorporate! And take the power from those messy driver managers and supervisors! And also the dispatch team can be messy and a bunch of arrogant individuals. If you do decide to work at Sun Coast Resources don’t  trust anyone! Document everything and don’t talk to anyone about anything in your personal life. Do your route, clock out and go home! Don’t let the smiles bait you in…

Dispatch Manager has no idea how to manage. The ultimate yes man and frequently flip flops on direction and process. Everyone is doing something different but all were given directions by him. We even tested him and 3 of us were given different instructions for the same task.  He keeps the department in a state of chaos so he can come in and be the savior when management has an issue. You think they would have learned. 

IT sucks. 10 different systems that do not communicate with each other. All the lowest priced software to be found. If the owner spent half as much on IT as she does her wardrobe, processes would be so much easier. You spend a lot of time looking for the correct price or other info the could easily be fixed with the correct software. 

Overall the management culture here is bad. Micromanaging is rule and no sight of quality leadership anywhere. This seems to be the consensus across most departments. Nepotism runs rampant.  Hiring and promotions are based on friendship not talent. 

The owner micromanages all aspects of the company. She is often walking the floor and can be seen unhappy about the placement of trash can or berating someone while everyone is watching. 

If you have a choice go somewhere else. 



typical day?
typical day with my position is sit in a railyard and fuel train locomotives as they come in for 12hrs.
believe ive learned?
ive learned how busy union pacific is and how they operate and some cool history over some trains.
management? 
im sure management in other places is fine maybe but my location they try to not use our "budget" so maintence is lack luster. stuff has to break to really get fixed.
workplace culture?
workplace culture is toxic people dont really care down there most are lazy and just there for a check. apparently its really hard to get fired as well. also you never know if something on your truck is going to be broken or tweaked from the previous shift when you come in. it is a 24/7 operation so stuff breaking is to be expected a little bit.
hardest part of the job? 
hardest part of the job is trying to find some joy to be down there when your schedule lines up with some of the people you have to work with.
most enjoyable part of the job is you see some cool trains come through or you go inside the train cab to sign their card. and also when you get to go home from that place and away from the toxicity.

Sun Coast is a great company that I could have seen myself working for my entire life. I know they would have taken care of me and there is never a dull moment. A typical day can fly by at Sun Coast because there is never nothing to do. We are paid biweekly so on payroll weeks I would work 50-60 hours making sure that everything got done with my department and on the nonpayroll weeks I would be catching up on everything else like FMLA, benefit enrollment, new hire processing, resolving employees issues, terminations, so on and so forth. I learned a lot about working for a fast growing company, going through acquisitions, the laws behind HIPPA and FMLA, benefit administration, and so much more. The hardest part of the job is making exceptions for the family members and family friends who have worked for the company forever. There is a lot of grey area with Sun Coast. I absolutely loved the busy atmosphere and thrived in it. I also enjoyed being dispatched out to the east coast for Hurricane Sandy to help with disaster relief. And helping get all the hospitals and other establishments the fuel resources they needed to keep up and running.

Absolutely the worst place to work for. All management are snakes...they terminate good employers for no legitimate reason. Morale is very low and the stress level is very high. You feel like your job is on the line every day! Good employers are under appreciated. This company is for family and friends only. If you are not brown nosing or in their "little click" you will not advance but instead get fired for something bogus...only so they can get their friends or family members hired. They also lack training, you have to figure things out on your own but have the audacity to stand over you and constantly point out your mistakes. There is no confidentiality, whatever your complaint is about or if you are having problems...your business will spread like wild fire. I can go on and on about this company and even give names but I will let KARMA handle them. Absolutely nothing positive came from this company other than the pay was decent...and to be honest it may not have been worth it. I would take a pay cut any day then to work in this snake infested hostile environment!

I’m a rehire and to be honest with all these new implications and rules if I knew about them I wouldn’t of returned. It’s become a really corporatized company. Before it used to be go out do your job they leave you alone now you have to explain every minute detail of your day on the E-Log. 

A shaving policy that makes no sense they don’t train you on how to don the oxygen masks so what’s the point exactly? Tractors are decent trailers are outdated and a lot of them should be retired. 

Don’t even get me started on dispatch, it seems to be an ongoing trend with every company that the dispatchers in the oilfield are absolute garbage. Not all can’t be to unfair but easily half. They see a screen and go off of google maps. Don’t ask them for locations or help. No per diem no food or water provided so when they get mad that the non local drivers stop to get supplies how does that make sense.



Watch for red flags during your hiring, I wish someone would have given me a heads-up warning of this place... They'll tell you anything that they think you want to hear to get you in the door, then the truth starts to come out. LONG hours, say goodbye to friends and family, you'll NEVER have time to see them again. Was jerked around so many times I couldn't count, even my job title kept changing every week I was there, from safety to terminal manager to dispatch to night dispatch to yard fuel boy on the night shift to fill-n driver for when full time drivers don't want to work... They treat people like garbage. In the interview I was told they are really up on Safety, but the next day there was a storm in the NE and they were telling drivers they needed to drive straight through and there was no time for naps on this deal... I guess Safety takes a back seat to Profits??? WOW, was I ever let down... got so tired of the runaround that I caught a bus home!

Top Job Titles	Average Salary
Truck driver 54 salaries reported	$28.10 per hour
Tanker driver 22 salaries reported	$27.14 per hour
Driver 19 salaries reported	$28.42 per hour
Payroll manager 3 salaries reported	$93,333 per year
Transport driver 1 salary reported	$34.00 per hour

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