electrician

solar technician

helper

solar installer

assistant

Sunnova

If you value the important things in life, like family, free time, leisure on weekends, having time to make dinner for your family etc. then Sunnova is not the place for you. 

Terrible culture is driven from the top despite many attempts by employees to change the mindset. 

Very face time driven culture, you must be in the office to be "productive" or "working". Meetings are for opportunists to throw other colleagues under the bus and that behavior is rewarded by management. 

Watch the documentary Enron- that is what is going on at Sunnova...

Pros: people leave so often that if you stay there long enough you can probably be promoted easily
The employees are good people, but management MUST get a clue
Gym on site in building- but you have no time to use it
Free parking
401k available, but not managed by competent people

Cons:
If you are a woman and planning on having children in the next 10 years don't even consider Sunnova. ZERO paid maternity leave, you have to elect to pay for short term disability the year you plan on getting pregnant and having a child.
HR department is a joke. We used to call it NON-Human Resources
Every company strategy is reactive instead of proactive- constantly catching up to competitors because they were behind the market changes
Products are not competitive in many areas they do business
Constant change of strategy and organizational structure (changes about every 4 months)
You want to go out to lunch, forget about it
You want to take vacation, forget about it- you ll be working remotely from your hotel room because you CANNOT miss a scheduled meeting
You want time with family, forget about it. Face time culture from 9 am to 7 pm

If you thrive in a cut throat environment, you should apply, they will likely hire you (after a 4-5 hour interview with multiple people)

When I first got interviewed by sunnova I was really excited very online based company you’ll go days without any information. Once hired made me go through orientation in Houston for a week very safety based orientation not much work related. Once back work was okay very little to none communication from higher ups. Work is steady but locations vary some days work in same city but other days expected to drive multiple hours to site locations with little to none notification. The way this company is run is not something good for people who are use to human interaction. Won’t tell you how your performance is until it’s too late. Saw company fire a worker who just had his 3rd child with little to none advisory. Employment is very stressful as there is no job security and you never know if your going to be let go.  If you have a personal life kick that goodbye. Company will make you work 50-70 hours a week which is good if you don’t have any commitments. Pay is the only thing positive about this company but after awhile you realize you have zero work life balance workers in your area are very toxic and if you have any issue will be quick to back stab you and catch you doing something that would make you look bad. Higher up make it seem like they are on your side but will be quick to turn on you if needed. Safety based company but when things are not safe will force you to complete jobs saying “just get it done” company is good for someone who has no life and no commitment . Don’t recommend 

My direct manager in NJ was cool but upper management made his position seem useless.  Upper management micro manages every single task a service tech deals with.  From GPS in the trucks, to what tools you use on a roof.  Be prepared, if you are a hard worker you will give everything you got day after day, week after week, year after year and never get a solid raise or promotion.  Over 3 years my hourly rate went up $2.50.  My last yearly raise was much less than a dollar, and that was based on the yearly review which was extremely positive.  The other techs in my area got less...

This company started out on a good foot and I was in at the ground floor but management in Houston went South with a few exceptions.  The good people that work hard don't last long at this company.  

I do not like writing a bad review but I put 3 years of my life into this company, helped build up the O&M team on the East Coast and basically got treated horribly.  There is no office on the east coast, Sunnova Truck sits outside your house for you to take care of, but somehow Sunnova deducts time off your hourly rate per day as a "Commute Deduction".  You do not get to clock in when you start driving your Transit connect in the morning.  Nor do you get to clock out when you get home in the evening.  Hours and hours and hours of YOUR time that you spent in the company van adds up is not compensated for.  

Travel on the east coast is not bad for the NJ/NY crew but it's seemed like the CT/MA crew had to travel to NJ ALOT.

The company may be much different at this point, hopefully they have changed the broken culture of maintenance department.

I appreciated the flexibility this company gave me when it came to my schedule — especially when I had other appointments or responsibilities to take care of. That kind of understanding isn’t always easy to find, and for that I’m grateful.

However, there were some major downsides during my time there. Management didn’t seem to have a real understanding of what my department actually did, which made it difficult to feel valued or supported in the work we were doing. Despite that, I gave this job my all. I consistently worked overtime, even while juggling a second job, to help the company meet its goals and hit numbers.

Unfortunately, that effort wasn’t reciprocated. I was furloughed at the end of March with an expected return date at the end of April — only to have that date pushed out another two months with no clear communication or support. It’s incredibly disheartening to work so hard for a company, only to feel like you’re disposable when things get tough.

At the end of the day, this experience showed me that while the company may rely on its employees, it doesn’t always prioritize their well-being. Being furloughed with no work and no pay for an extended period, yet still being expected to survive, speaks volumes about where their priorities truly lie.

DO NOT RECOMMEND!!! They will get what they need from you fro 3 months and then fire you. They promise a company vehicle and don’t give you one until 2 days before you’re fired just to say they did it. A lot of the employees were nice but there was a few bad apples who would rather see you fail than succeed. Managers are extremely careless of personal needs and well being of employees. If you need a day off because you’re not feeling well, there is a whole list of questions to answer to your manager and you’ll barely get away with calling out even if you are so sick you are unable to do good work that day. You can be working a 10 hour day before you know it. And if you’re hired as a helper you do absolutely nothing but put up ladders for your technicians and then you sit in the truck for the next 9 hours. It is not an enjoyable environment. Also you never know when you are going to get fired because they don’t tell you until last minute that the project is done and you’re left with no job and no notice that you should start looking for one. They are just extremely irresponsible and It all stems from the top of the chain in Texas 

The worst part about the department was the lack of training from the direct manager. On a transactional level, they set a standard that I would like to have achieved but as for leadership ability and communication, this was not a skill set. Literally received ZERO communication from the direct manager for two weeks after they returned from vacation. I made mistakes in training, and immediately learned how unforgiving the manager & culture are, and how unstructured the department is. The culture needs a major overhaul, this company has amazing growth potential! Unfortunately, you will hear a very common theme resonate throughout the department - "fly by the seat of your pants", "I still don't know what I'm doing", "strap on your seat belt" or "fake it till you make it", literally from every person I met in the office. I am however thankful to one gentleman who extended friendship and spoke up about how the company culture didn't support a new employee's growth & success. Good luck to those at the company who continue to see it through!

THIS COMPANY MADE IT SEEM LIKE THEY WERE A COMMUNITY TO HELP YOU AS SOON AS ONE OF YOUR POP QUIZES WAS NOT UP TO WHAT THEY WANTED THEY LET YOU GO AND NOT IN A VERY NICE WAY IN A IM GOING TO MAKE YOUR FEEL STUPID THEN CRUSH ALL THAT YOU WERE WORKING FOR. THEY DONT TELL YOU THAT YOU WILL BE IN SCHOOL TAKING FOLDER FULL OF NOTES AND TAKING TEST. THE TRAINER WAS NICE BUT YOU CAN TELL HE PLAYED BOTH SIDES AND I NEVER COULD GET A STRAIGHT ANSWER OUT OF HIM SO I HAD TO START TO EMAIL UP THE CHAIN ASKING FOR MORE HELP AND MORE TIME AS SOON AS I SENT THE EMAIL FOR MORE ASSISTANCE THEY FIRED ME IN THE MIDDLE OF MY SHIFT IN THE MIDDLE OF THE WEEK. THEY COULD HAVE LET ME FINISH MY SHIFT MY GOD ITS CHRISTMAS AND IM A SINGLE MOM WITH A LITTLE BOY. DURING TRAINING YOU ARE LISTENIING TO A PERSON FOR 8 HOURS STRAIGHT TRYING TO RETAIN ALL THE INFO SMH. DONT GET ME STARTED WITH THE ONBOARDING I HAD TO DEAL WITH LIKE 5 DIFFERNT PEOPLE.. ALL I CAN SAY IS THIS COMPANY IS A HEARTLESS HOT MESS!!

What is the best part of working at the company?
Coworkers keep the job entertaining and fun.

What is the most stressful part about working at the company?
Higher management can't life a finger to help you. They need help figuring out to do their own job and expect you to do it for them without training.

What is the work environment and culture like at the company?
It's number driven and miserable. They are more worried about making us work to the bone for the bare minimum and making more money.  Management will never consider themselves as the issue even though every person knows it.

What is a typical day like for you at the company?
Be expected to never finish your tasks. Higher management will expect you to do your daily tasks as well as their's so they can not lift a finger. Numerous of times we will see management sleeping in their car for hours while we are required to work.

The company has only been in business for about 2 plus years and is still considered a start up. People have come and gone with new managers coming in that don't' know anything about the company.  Upper management isn't in tune with it's employees and doesn't care about what goes on in different departments.  HR is a joke and nothing ever gets resolved.  If you have a complaint about a manager it goes ignored or swept under the rug.  The Contact Center management is also a joke!  Many agent's want to leave and get out of the company, they have lost really good supervisors and have brought in ones that have no idea of what's going on and are clueless.  The company has a give us all you have and work late every time attitude but does nothing to compensate you.  They don't give raises either.   Overall don't work for this place especially in the Contact Center!!!  Horrible managers and upper management.

You will not move up within this company unless you suck up to someone , when you think back to how highschool was . That is exactly how they run this company , they will not give you a raise they will give you free food , after about a year you will receive a bonus it’s supposedly 500 but after taxes you’re getting about 280 , they have group huddles every other week to foreshadow someone who messed up in the office, the grade you for every single thing and the moment you mess up you get a write up . You will also gain weight working here from the amount of coffee you have to drink to work . They send lists of cases every day and they have to be complete by the end of the day no brainer right ? Yeah it’s okay at first but the lists get longer , after you’re done with your list if you have no more work god forbid you find more work to do without telling your boss . You will get written up for that.  

Top Job Titles	Average Salary
Electrician 1 salary reported	$52,447 per year
Solar technician 11 salaries reported	$39.32 per hour
Helper 4 salaries reported	$34.38 per hour
Solar installer 1 salary reported	$63,342 per year
Assistant 21 salaries reported	$27.40 per hour

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