caregiver

program supervisor

direct support professional

in home caregiver

registered behavior technician

Sunnyhill Inc.

I worked 3rd shift for Sunnyhill as a Direct Support Professional. I lucked out and was assigned to a super chill home. I was responsible for caring for two older men with disabilities in their St. Ann home. 

The job was extremely easy compared to other jobs I’ve had. I was lucky in that my two clients were fairly independent, had little behaviors and needed minimal assistance. Most of my nights were very laid back and I worked third shift alone so I had no co-workers to worry about during my shift (great for loners).

I always did my chores and everything I was asked to do however SOME of the other staff members at the house did not do what they were supposed to do and were never held accountable. Which was sad because the clients deserve better.

All in all, I loved the job with the exception of my home manager. She was undiagnosed bi-polar. She was my relief staff on most mornings, coming in at 7am, and the clients HATED to see her coming! The whole energy in the house changed when she walked in.

She was very inappropriate with me and the clients, literally yelling about small issues like a dish in the sink (which no one was scheduled to wash until after breakfast) or when the coffee machine was sitting in a different spot in the kitchen or she would flat out lose it when one of the clients just asked a question. And when I wasn’t intimidated by her (tho I did think she was crazy) she grew increasingly more aggressive towards me so I just stopped speaking to her all together. And then her bi-polar cycle would reset and then she was sweet as pie for a few days lol. 

Instead of having a conversation or simply relaying her concerns she would either entirely ignore everyone in the house (including the clients) or jump to the other extreme and act lile a crazy person. I complained to some of my coworkers about her attitude problem and everyone already knew about it. 

So other than the bi-polar Home Manager, I loved working in my home. I was there for 5 months. I had planned to stay longer because the job was so easy but I had a change with my morning schedule and needed to get off at 6am instead of 7am. I was hoping Management could find another home for me but they were not the least bit interested in trying to accommodate me, even tho I was a good worker and never called off like many of the other staff, so I had to quit.

Being a DSP is a cool job (minus the measly $11/hr wages) no matter what company u go to as long as the house you are assigned to is in order (which has to do more with the clients in the home and the team you have to work with). It’s truly luck of the draw. If you’re thinking of becoming a DSP, good luck to u!

This is one of the worst companies i have ever worked for. They treat their employees like slaves. The "DSP's" work their butts off along with the home managers while the "Higher ups" sits on their butts at the main office directing stuff at the so called "houses" that they know nothing about. The rules change more than an infant with diarrhea and the lack of respect for the employees is utterly shameful. A lot of the people have behaviors that needs more than one on one staffing but the company does not provide this adequately. The behaviors of some of these people go beyond the capabilities of what the staff is trained for but the company does not care. It is no wonder they are always searching and looking for new employees, they cant keep the ones they have because of the poor conditions of work. On top of the lack of staffing new houses are popping up and it takes away from the houses that need the extra hand. It was a mistake to give my time and effort to a company that does not respect their employees. PTO cant be taken without having someone cover your shift, how is that even possible when all the staff are already booked or they quit? Nothing is done for the employees that are working in the field they make them feel appreciated or thanked. Words dont mean sh1t, it doesnt put food in my mouth nor pay my bills. So they can take their hypocrisy and shove it their butts. I highly recommend that no one joins this company unless you are strapping for money. If they continue on this road to where they value money more than staff well being they are not going to be left with anyone who wants to work for them. Its a shame that the higher ups keeps getting all the promotions and raises while the field workers are left with nothing. Nothing but a bunch of narcissistic hypocrites that dont care. Dont let the cheery name fool you its everything but sunny. Sunnyhill is worth 18 million dollars! How is that a NON FOR PROFIT? The people they care for, get less than $75 a month To spend on their personal items, and outings. Some of the people get $30 a month to spend. How is this ok??

I accepted a position with sunnyhill & it was great in the beginning. Working with the people we support is fulfilling, my direct supervisor was incredible and supportive the whole way during my time at sunnyhill. Upper management and others in the company were not person centered. All they cared about was looking out for their own interests and advancing financially, even though this is supposed to be a non-profit, saying we needed to become more "profitable", even though it was supposed to be a human services, non-profit organization.  I was expected to fill in and pick up excessive amounts of extra work, in addition to my already heavy manager work-load. Eventually, I felt my own health and patient care was being compromised as a result of the agenda of upper management who didn't truly care about the entire well-being of those in our care. I couldn't do it any longer. I love being in the helping profession, but this job took everything out of me and made me question that. 

I worked in the Independent Living department as a Program Instructor, which basically means I was an untrained social worker. I was trained on bare minimum items like CPR, level 1 med aide, and MO quality of living standards. I was not trained on how to teach people how to read, or touch their check book. I was not even asked if I knew how to work a check book. I was not trained on many of the actual actionable things that I did with the people I supported. I got along great with the people on my caseload. When I asked for more clear communication from anyone on my team, I was told my expectations were too high. Meanwhile, I can’t work with any of my team because I’m not allotted any additional nonbillable time. It was cool to learn about resources and connect with my people and see them progress. But overall Sunnyhill is trying to fit neurodivergent people into a neurotypical life. Other staff has berated and talked down to the people we support. This is one of the most toxic work environments I have ever worked in. 

As others have stated management sucks and it can be challenging to get participants/clients to stick to their schedules appointments. This has the potential to affect your pay because we’re hourly employees. However, pay is decent and I like the gas mileage reimbursement. Medical, dental vision and life insurance benefits are good.

The ISLA program also allows for instructors and clients to have fun outings provided that clients have their own money for the activity (i.e. movie ticket, carousel at the zoo, out to eat at a restaurant). The company takes by care of gas and the employee is paid regularly as long as its face-to-face time with the client. I’m a single mom and I enjoy tailoring my schedule to accommodate me personal life. I think this job offers good work-life balance. My immediate supervisor is low maintenance and we only talk when there’s an issue or we run into each other at the office, which is hardly ever.

Loved the job loved the people I served. Hated the lazy co workers and the we are all related and friends and it’s a click and people that are not from the town they are from get treated poorly. House manager will not work with you on the schedule would not keep me off the schedule per my availability continued to schedule me the 1 day of the week I told the hiring person I could not work. In the end I was getting no schedule on time or no schedule at all getting wrote up for not showing up when I had no schedule and she still wanted me there on the day I wasn’t available. Also they retaliate when you report someone to the head office. I got suspended and I notified HR it was retaliation and nothing more and conveniently their investigation was stopping immediately and I could return to work. I didn’t the damage was done. Now I can’t find employment. Do not go to work for this cult company 

I really enjoy working for Sunnyhill Inc.  I have learned to appreciate the importance of allowing everyone to reach their fullest potential and enjoy life.  Accompanying people I serve on individual outings is very rewarding.  I also take pleasure in helping individuals meet objectives that are outlined in their individual plans.  There are generally two staff members on a shift.  Duties are carried out by both workers.  It is a very cohesive environment.  It does require patience.  I believe that patience is one of my assets.  There is nothing particularly difficult about the job.  The training prepares one to carry out the job specifications without difficulty.  As stated earlier, the most enjoyable part of the job has been seeing the men I serve meet objectives and seeing them enjoy community outings.

I've worked for Sunnyhill, Inc. for nearly 5 years, in various capacities.  There is no such thing as a typical work day, as there is always something new and exciting occurring on the job, and the people we serve add to the fun.  If you're looking for a career that brings great self-satisfaction, and rewards beyond just a salary, then Sunnyhill is the place for you!! Prior experience in healthcare is not a requirement, as there is paid training and certification.  This is definitely a pandemic-proof career field.  The most enjoyable part of the job is getting to care for an amazing group of people, who all add something wonderful to your life.  As I always say, "It's always sunny at Sunnyhill!"  I would not trade this career for any amount of money.

One of the worst employment environments I've had.  Staff is unqualified to understand the complex issues with severely disabled clients. The whole business is there to take advantage of the disabled and simple keep them quiet while taking their disability checks and charging high fees in rent. Clients are encouraged to waste any accumulated ssi they have, which of course is what they must do to continue getting it. While Sunny Hill is a part of the bigger social welfare and social work problems with the United States, Sunny Hill is a particularly backward organization in a State known for backwardness.  Management is extremely condescending and rude, and unwilling to listen to employees, treating them like yesterday's trash.

I love my clients but the management is less than desirable. They refuse to work with my schedule. They barred me from doing larger shifts upon request, but give themselves and other staff large shifts, for their personal convenience. They give you a location and clients to care for, then without warning may put you in other locations. They can't keep staff in several locations, and schedule the remaining staff unreasonable hours, sometimes with less than 8 hours turn around time. They say one thing and do another frequently. Promises made are rarely promises kept. The new saying among coworkers is 'I should've got that in writing'.

Top Job Titles	Average Salary
Caregiver 2 salaries reported	$19.72 per hour
Program supervisor 9 salaries reported	$50,000 per year
Direct support professional 11 salaries reported	$19.33 per hour
In home caregiver 5 salaries reported	$22.00 per hour
Registered behavior technician 1 salary reported	$20.00 per hour

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