financial representative

teller

member services representative

branch manager

teller supervisor

Teachers Federal Credit Union

A typical day at TFCU would consist of calling Fannie Mae and obtaining each mortgage products 30 day yield and create a rate sheet for the department and the website. 
Then my day would begin and my typical day at work would be to assist members with their financial needs and current situations. I would provide advice regarding which product was suitable for each individuals needs. I would obtain the members information and fill out a 1003 (Uniform Mortgage Application) and submit the information to Fannie Mae through DU. I would verify income, employment history, credit worthiness, property valuations, titles, debt to income ratios, loan to value ratios and any potential fraud risk. I was responsible for a pipeline which included over 300+ files. I would gather any information that would be missing and prepare the file for closing. I typed commitment letters, pre-approvals, and policy and procedures for new or existing employees. 
I worked closely with my co-workers and we would always help each other out if needed. We would stay late and complete the work that needed to be done.
The hardest part of the job was being able to contact the member and obtain certain information. Each situation was different, which made the hardest part to get the file ready to close within a specific time frame  when the member would not cooperate. 
The most enjoyable part of my job was how much I've learned and experienced. Not only did working in the mortgage department give me life experience it also helped me through out college. I enjoyed helping members with giving them advice and knowledge about mortgages and home equities that were beneficial to them. I enjoyed watching the process begin and close and making the member feel comfortable with their final decision.

During the busy holiday seasons is a nightmare. There is no consistent schedule made, you will find out your day off last minute.  You will be working every Friday and majority of your Saturdays away so be prepared for that. There's a new lay out coming for branches which makes tellers stand all day in your dress shoes. Management will tell you to take a shorter break because "its busy" or "we're short staffed"  and you have to be okay with it, don't have an opinion or speak up it fixes nothing. You are also told when to go on break and they'll send you on a very early lunch. If you want to use your Vacation time and somebody already picked the dates you have you can't go because they don't want to overlap vacation times. There was one time where I had to go to my second job when the day was over with and Management told me that "this is my priority job". In conclusion: Majority of your days will Stress you out and cause some form of depression, make you look for another job, Undergo changes that doesn't fit employees needs, constant high expectations and you'll see these fake personas managers have. 

I have worked in 3 different credit unions and this credit union by far the worst experience. Everything i was told during the interview process was the exact opposite. I was told 3 months of training only got 2 weeks, was told monday through friday only but worked saturdays as well, micromanaged all employees and were giving unrealistic expectations when it came to closing loans monthly goal. I was hired for a specific position but the manager who hired me quit before i started and nothing was communicated prior to my start date so i was doing a position entirely different than what i was hired for. Overall pay and benefits are great but they treat all employees horribly and very hard to advance. I know people who have been trying to transfer to another department for 12 years and never got the interview. Very unfortunate how they do not care for their own employes. Huge revolving door in all departments.

Too many expectations are put on you with little training. You are set up to fail. If you tell superiors about this, it gets put on you—a terrible culture of bad management from top to bottom. Avoid working here if you can. You won't get effective feedback for long periods, and when you finally do, it is once again on you for not changing sooner. Everyone has opinions on why others should be doing their jobs better, but excuses for themselves. New tasks are expected to be adapted to very quickly with little room for error. They all act like everyone is family and you can go to them if you need anything, but this couldn't be further from the truth.  

Supervisors are insincere and condescending. They’ll play favorite and  Gaslighting employees into thinking they are professionals. They lie and make up stuff all day long to make themselves looks good.  Leadership is nonexistent. The department is not run my managers but those people who been there the longest and feels untitled. To succeed at Teachers FCU you  have to kiss up to whomever is running the show  and play their games. Moral is terrible, worst than high school drama and bad soap opera combined. Unless you great at politics and can be  fake and don’t mind being in therapy to cope  STAY AWAY…. I wouldn’t wish that  place on my worst enemy. Do better Teachers! 


The management's treatment of employees can be described as dehumanizing and disposable as if they are replaceable machines rather than individuals with unique talents and aspirations. This approach often leads to widespread dissatisfaction among the workforce, as employees feel undervalued and unappreciated. Many are unwilling to put in the extra effort required to excel in their roles, as they believe that their hard work will go unrecognized. Moreover, this type of management style can be hurtful to employees, as it sends a message that their contributions are not valued beyond their ability to complete tasks. 

The management is horrible, the systems don't work right, the whole company doesn't know what they're doing. They don't pay well, even if you have the qualifications, educations and skills for the job. They would place minorities in the lowest role and then non-minorities get paid way more than you in the same role without the experience, education and skills. You get promoted for being buddies with management. Terrible work environment. I have never been in my life. You will experience a series of discouragements on a daily basis

Despite promises of professional development and advancement, the reality was quite  the opposite. The organization exhibited a lack of commitment to fostering employee growth and providing meaningful opportunities for career advancement. The limited options for progressing within the company left many of us feeling stagnant and undervalued. It is frustrating to work for an Institution that falls to invest in its employees' professional development. If you aspire for a fulfilling career with room for growth. I  would advise looking elsewhere!

Management and hiring practices based solely off of nepotism. Thus, bad behavior is rewarded, and those who abuse their team are promoted. Pay is totally made up and based in feelings rather than achievement. It is substantially lower than industry average. Working here will not only damage your mental health, but if you have any health issues they will not listen to you about it. You are JUST A NUMBER to the. If you are not an over the top performer, they will dropy ou.

There were huge communication gaps among the management. The leadership was not in sync.  The main reason was some key people's huge egos and arrogant attitudes. As a result, the decision-making process was poor and awfully slow. Employees had to wait for days even to get a simple approval. It was ridiculous and a key source of stress. The upper management needs to change it if they want to improve the terrible work culture. Or the employee turnover will keep getting higher!

Top Job Titles	Average Salary
Financial representative 136 salaries reported	$24.97 per hour
Teller 86 salaries reported	$20.62 per hour
Member services representative 15 salaries reported	$25.43 per hour
Branch manager 10 salaries reported	$31.55 per hour
Teller supervisor 12 salaries reported	$24.77 per hour

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