case manager

residence manager

administrative assistant

resident counselor

housing specialist

The Doe Fund

What is the best part of working at the company?
The best part was meeting people everyday that also work for the doefund  that had such great attitudes. The doefund was such a big organization that it surprised me everytime I found out about a new job or a different department that was also connected to the doefund. It was just a great organization to be a part of and it made me proud to say I worked for them . 

What is the most stressful part about working at the company?
The most stressful part was knowing that there was always a hard waroking man or woman that is capable of taking your position. So that always keeps you on your toes and keeps you working to the best of your abilities at all times . But in a way I turned my stress into something great. My stress became a motivational tool to stay on top of my game. 

What is the work environment and culture like at the company?
The culture at the doefund is that of current events. By this I mean that the doefund is very modern and it's not hidden from the everyday culture of the world. But  Thedoefund also has its own culture,,, a culture of many cultures combined together and forming one great society of  nationalities, foods, music and personalities. There isn't only one culture or one way of doing things at thedoefund.  PEOPLE AT THEDOEFUND LISTEN AND GET TO KNOW EACH OTHER. ITS A GREAT PLACE. I HOPE MY STATEMENT WAS EASY TO UNDERSTAND. 

What is a typical day like for you at the company?
Wake up early, take care of hygiene, eat breakfast with my fellow eloyees at the doefund facility. Get in the van provided by the company and head to my work site in downtown brooklyn. Sweep and throw out garbage or complete any other tasks asked by my supervisor. Then head back to facility at end of shift in the van provided by the doefund.

If you are starting off your career in this field, it is a good place to gain some knowledge and experience. The Doe Fund mission is definitely great, providing a helping hand to the men and giving them opportunities when they are at their lowest. The Doe Fund is not like other shelters because of the job training component they offer for those who are willing and able. Fun Fact: About 70% of the employees are former clients/homeless men or women. Therefore, there are times where professionalism is lacking, patience is necessary, pettiness is major and ethics is crossed. The environment is laid back however, it is hard to enjoy this kind of environment when stress is big factor. The work load is overwhelming and the salary does not compensate for it. The supervisors have case loads and are over worked which does allow them to be effective with resolution, supervisor. Being worked and stressed out takes the joy or passion from doing this kind of job. It burns you out quickly. You need to be passionate working in the social service field. There are not enough case managers for this 400 bed facility. There is high turn over of Case Managers. Promotions are given to people highly liked despite their ability. Favoritism is very obvious. As a case manager be prepared to have anywhere from 30 - 40 cases at any given time. There is no heating in the winter and no air conditioning in the summer in most of the offices. Be prepared to work under these conditions which have been ongoing for years.

On paper and in the media, The Doe Fund seems like an ideal partnership between the public and private sectors. They operate three homeless shelters in Manhattan and Brooklyn and provide a comprehensive list of educational services for the men who live there. 

Like many nonprofit organizations, they hire former and current residents to staff many positions. By and large, these men are some of the most dedicated to the mission and vision of TDF. 

There is an unfortunate lack of true leadership at the top. Since the education, training, and graduate services departments depend largely on private donations, a good public image is key to keeping donors on board. Donors want to see the shelter residents move out and live independently. When that doesn't happen, staff and managers get creative with the numbers to make it appear they are doing more than they actually are, and hope no one can read or count.

Most people in management started out as residents and have never left. Their education has been primarily OJT, so they know the Doe Fund way and little else. New ideas are feared, and outsiders don't stay long. What you end up with are lifers who stay because they can't go anywhere else, and a dearth of new ideas and innovation.

What is the best part of working at the company?
It’s a great stepping stone for anyone who needs help in their lives. They offer programs like…computer skills, they give you a job is part of participating in the Doe Fund Program, learn a skill in culinary arts, drivers license, OSHA 30hrs and 10hrs, learn computer skills and much, much, more. It’s a great step to gain a skill, they give you a job, it’s mandatory that you save a certain percentage of your income, and the program last 12 months if you want to work it.

What is the most stressful part about working at the company?
Need a pass for over nights and weekends after 30 days of in house. And submit urine to borrow money fro your saving, and can’t receive your funds after graduation until you proof you have full time
Employment and permanent housing.

What is the work environment and culture like at the company?
It’s pleasant, you can work independently without supervisors constantly overseeing you. But do what the job the supervisors require you to do.

What is a typical day like for you at the company?
Monday thru Friday
My typical day be smooth. I do my route in an hour 1/2 and from that point the rest of my work be easy through out the day.

This was a non-profit community based organiztion that created programs that are designed by the community in regards to the needs of the community. As a community organizer it was my objective to faciltate certain town hall meetings and workshops/information sessions to survey and document the concerns of the local residents.  What I learned along with the community were certain talents and personal gifts that were hidden in each of us.  This was an amazing experince as each person learned something about their community and neighbors that had not been  visible to the naked eye without activley having an actual conversation. All oganizers and management were selected from varius sectors which offered an very diverse company of talent.  The hardest part of the programs was to create a hunger and need for the community to have a voice in their own life conditions.  The most enjoyable part of the programs were the successful outcomes and continued growth of all parties concerned.

When I wake up and go to work for the doe fund, i feel refreshed and eager. Everyday is a learning experience. i've learned a great deal about how to deal with the residents that help maintain this facility. I don't just give the entry level residents to this facility part time jobs, i also provide them with security, encouragement and help them build a positive attitude in order to regain stability. The management team here are coworkers who have a professional yet "homely" attitude towards the residents and each other in order to not only create a comfortable work setting but to deal with residents on a personal sometimes on a personal level. The hardest part of the job would be watching this environment revolve. So many resident and staff here move on to other fields of work or have left the doe fund permanently. It seems as if the most enjoyable part of this job is being able to put my own program together that works smoothly for the facility and myself.

Overall management is extremely poor and often operates on constant power trips. There is little to no workplace etiquette, and supervisors frequently create a hostile and uncomfortable environment for staff. Many supervisors show clear favoritism toward employees who constantly flatter or “kiss up” to them rather than those who simply do their jobs well. Employees are often spoken to in a disrespectful or condescending manner, and concerns raised by staff are regularly ignored or dismissed. Policies are applied inconsistently depending on who management favors, and employees are often blamed for issues that stem from poor leadership and lack of organization. Communication is unprofessional, feedback is frequently given publicly in a negative way rather than constructively, and there is little appreciation for the work employees put in. This creates constant tension in the workplace, low morale among staff, and an overall toxic work environment that makes it difficult for employees to feel supported, respected, or valued.

A regular day at work for me consist of, opening up the computer lab. Turn on all computers, and make sure they are up and running properly. Print out sign-in forms. Check trainees in and assign them to a computer. Help out the trainees with basic computer and internet use. Assist with uploading resumes, cover letters, and copy and pasting. Shut down lab at end of day, and make sure everything is turned off. I learn everyday that people will need my help and my only job is to help them and make them feel like the are accomplishing their goals. My co-workers are very much like myself and always go the extra mile to get the job done no matter what. The hardest part of my day is having to deal with a lot of emotions and feelings from other people depending on how their day is going. The most enjoyable part of my day is when I get to see how happy I've made a trainee by showing them how to navigate through the computer and giving them that sense of confidence to know that they can do anything that they put their mind to.

This was an O.J.T. situation. We worked every aspect of the kitchen, from washing dishes by hand and dish-washing machines, to scrubbing down the floors and walls, to  prepping and actually cooking an entire meal for over 400 people daily. 

For me it was a very good learning experience.  I/we worked while at the same time  reviewing applicable rules, and regulations pertaining to food protection, reinforcing our class training towards " Food Protection" and SerSafe Certifications.     

The pressure was always on, which provided a real life experience, since we were actually feeding people as apposed to merely learning cooking methods and techniques. 

I found it to be a very positive and enjoyable work experience.

I've gained useful knowledge in communications & relations, how to promote positive motivation in encouraging Trainees & Clients to perform immediate tasks of the day. Enforcing Motor vehicle operators to monitor & Maintain the vehicles their utilizing, to keep ledgers & logs. Ensured the reports requested for the organization to review were completed. Consistent in the punctual arrival & departure of vehicle service of the daily activities. Obtained useful skills of different computer programs & their function.
It was moving & challenging but it was an organization I could, at one time, refer to for immediate assistance when confronted with a crisis that may have an affect in life.

Top Job Titles	Average Salary
Case manager 25 salaries reported	$50,092 per year
Residence manager 26 salaries reported	$19.80 per hour
Administrative assistant 7 salaries reported	$21.18 per hour
Resident counselor 15 salaries reported	$57,467 per year
Housing specialist 5 salaries reported	$55,800 per year

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