restaurant manager

server

bartender

host/hostess

cook

The Greene Turtle

Working as a server can be a lot of fun, however like in most retail/restaurants you are subject to a lot of different people at different skill levels/phases in their life, so you have a luck of the draw on whether you get a good batch of people or not. Hours are flexible and able to be adjusted easily, with lots of wiggle room for college or other things you might need to do. However, as with any serving job you have inconsistent income and here, that I know of, no benefits.

Pros:

•Flexible work hours and open shifts
•Can get more money than minimum wage depending on day/shift
•Money in hand every time you work
•very fast paced environment
•very social job where you can meet a lot of new people

Middle(can be good or bad):
•you can be "cut" early depending on the traffic in the store, so you won't have to stay if you aren't making money
•a very light hearted environment, this can be detrimental however as some management can have a hard time distinguishing work from play/ when to be the "bad guy" in the situation.
•dress code is fairly casual with DARK wash jeans, BLACK non slips and a variety of Greene Turtle shirts to wear.

Cons:
• Inconsistent income
• loud/live music on weekends at some stores so if you have sensitive ears you may want to work different days.
• if you serve, you will have to Host, Expo and Buss with no extra pay. 
• you can have lazy co-workers who can't clean to save their life or their job.
• like most jobs, favoritism.
• You will be meant to take large parties with next-to-no warnings.

All in all, a very standard restaurant job, my most pleasant work experience to date. I hope it brings you success!

The staff and managers are young, fun, and generally good at what they do, but there is a bit of a social hierarchy and tensions can run high between employees in stressfully busy situations. The upside is that all is forgiven and forgotten at the end of the night when you're counting your money. Depending on your job and shifts, you can either make very little money, or a lot of money. Job turnover here is relatively high, so if you can prove you're good at what you do, then it is definitely worth sticking it out with the lower-paying shifts, because you will soon be rolling in the dough. The main owner is a frightening ball of stress, but you don't have to deal with her much. The other owners and managers are really chill and are very accommodating. The bad part about this place--the thing that is so bad it can make you forget about all of the positives--is the weekend clientele. This is the busiest college bar in Towson, and you have to deal with a lot of terrible, immature, spoiled, ungrateful, lightweight, pre-gaming, sh**-tipping, fake-ID toting brats. You will want to hurt them, and at the time, it will not feel like the job is worth dealing with them, but you quickly forget about all of that when you're walking to your car at the end of the night with a new thick stack of $20s in your purse or wallet.

The Germantown, MD location was really slow for many reasons. As a host, the average shift started at 5 PM and had no end time, it depended on foot traffic. If it seems dead, you'll go home at 6 and you cant do anything about it. If it is busy, you stay until 1 in the morning. I have even been sent home when it was busy simply because they didn't want to pay me. It's ludicrous.That being said, there was no guarantee on the hours you got at the end of the week. They promised certain hosts would be full time. I have had anywhere from 3 to 34 hours per week. Customers are entitled but the regulars are so nice. Only certain positions get free meals (not hosts) per shift, and sometimes, even if they said you could have a free meal, they would change their minds if it was a slow night. They never made sure everyone had breaks. Managers never wanna come to the phone, lie to the clientele, play favoritism with certain customers.
So much work to do as a host, it takes away from doing the actual hosting and there is almost never a second host to help out because they don't want to pay!!! 30% off when you're working. 10% off any other time.

Management is not firm enough at organizing employees to perform basic job requirements.  Too much goofing off on the clock.Training is not thorough and is lacking.  Too many employees.  Not enough hours.  Scheduling is disorganized and unclear.  There is not much opportunity to work full time with the scheduling.  Instead of getting praised for be responsible for and helping large quantities of guests, and doing it well with little to no complaints, you get reprimanded.  Apparently, because I am a new server, I should not be taking care of 5 tables; 1 being a 10 top, and 1 being out of my section because another server never got to them.  This is probably the worst group of co-workers I have ever worked with.  They are lazy children that make my job more difficult by standing around goofing off, on their phones, asking me if I need help, instead of making sure we are stocked and ready for the shift.  This also falls to management as management does not enforce this at the beginning of every shift.

-A typical day at work entails setting up for the day, establishing and maintaining relationships, providing goods and services, cleaning up.

-The most important lessons I have learned here is how to interact and relate to poeple, how to successfully multi-task, and how to manage my time effectively.

-The managers are all hardworking individuals who try to help us perform at maximum efficiency.

-My co-workers are one of the best parts of the job. The make the day more enjoyable. They are all very friendly and employee the practice teamwork and hospitality. This being said there is a high turnover rate at this job, so co-workers are always subject to change on a regular basis.

-The hardest part of the job is the long days and late nights that require constant movement and little to no breaks.

-The most enjoyable part of this job is the fast past, sociable, and energetic environment. You are always interacting with new people, there is always something to do, and no two days are ever the same.

A typical day is what you would expect at any restaurant, opening duties, a solid lunch rush, some down time to clean up from lunch, followed by a good dinner rush, with the possibility of a good late-night rush as well. I learned a lot about teamwork, how to make many more drinks than I came in knowing, and a lot about how to provide excellent customer service. My management team was stretched thin, but they compensated exceedingly well. Everyone I worked with was absolutely wonderful and all have amazing things that they will go on to do. A lot of students, parents, and people who aren't quite sure of what they want to do just yet, but support each other as if they were truly family. The hardest part of the job would be finding something to do in down time, my managers always wanted us to look as if we were busy when we were not, but to look calm and collected, if we were actually busy. But the most enjoyable part of this job was coming in everyday to a fun group of people that were all there to work together, support one another, and always want to help each other out to help everyone leave happily at the end of a shift.

A typical day consists of a ten hour time frame approximately. Some days are longer depending on business flow but its normally an approximately balanced 50 hour work week.

Management atmosphere is good, a 4 manager team consisting of 2 assistants with specific areas of responsibility, a AGM and a GM. Management meetings are held once a week and a small mini team meeting daily.

The culture is family driven, a team effort, and most of the team has been in place for a very long time.

I transferred here from another location in March 2018 and felt welcomed and appreciated.

The challenge that I deal with on a daily basis is knowing that no matter what my efforts are that advancement will not be soon coming as the opportunities are limited within the corporate environment. With this in mind I still on a daily basis continue to put in 200% trying to grow, develop and become a better person than I was the day before.

It can either be busy, steady or slow it depends on the day and what events we have going on. I would always change our special boards, clean windows, clean menus, maintain and organize merchandise, fold and prepare kid's menus and take all to go orders and prepare them. I learned how to upsell or recommend items from our menu to all customers. I learned how to do a wait list. I learned how to keep track of who got sat. Managers were very flexible and very organized. They always managed to please all our customers. My co-workers were always willing to help me out. They would always make me feel welcomed and appreciated. Dealing with rude customers, also dealing with a lot of people in the lobby because it can get very overwhelming at times and also dealing with busy days especially when you don't have enough servers or cooks. Getting complimented on my service and also getting tips from people for to go orders.

Fun, fast pace atmosphere with lots of sports fanatics. A place to meet new people constantly and create genuine friendships with coworkers. Supportive management and awesome schedule flexibility, especially for students. There are times I am running around like a chicken with its head cut off (especially on football Sunday's) and there are times where I am looking for things to do to make the time go by. Everyday is different, you never know how much money you will walk out with or what will be thrown your way. The most enjoyable part of the job is meeting new people constantly but can also be the hardest part of the job too. Throughout my years of serving I have learned how to become a professional multi-tasker and a people pleaser, because who isn't happy with a juicy burger sitting in front of them...well, besides a vegetarian.

The Greene turtle was a fun experience for me a typical day would consist of me greeting and seating customers as they came in answering the phone taking and placing pick-up orders, cleaning the front door/window and keeping themy area neat. While working there i have learned the importence of customer service in person and over the phone. Management was friendly easy to talk to and a good leaders as to how the employers should carry themselves. My coworkers was helpful we was more of a family. The hardest part of my job was working a double shift 10:30am-10pm with big events going on inside of the Verizion Center. The most enjoyable part of the job at the Greene Turtle was the different events that took place from basketball games to hockey games to concerts and even the circus.

Top Job Titles	Average Salary
Restaurant manager 10 salaries reported	$60,879 per year
Server 18 salaries reported	$21.79 per hour
Bartender 21 salaries reported	$21.22 per hour
Host/hostess 15 salaries reported	$21.96 per hour
Cook 15 salaries reported	$22.31 per hour

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