analyst

auditor

software engineer

programmer analyst

operations manager

The Rawlings Group

Read the reviews. Go into the interview with questions. There is not a lot of transparency. During the interview and even training they sell you on the position. Once you get into it all, if you are perceptive you will start to pick up on the inconsistencies. If you ask reasonable questions you will be looked at as a problem. Good luck on getting a straight answer. I learned quickly people keep to themselves and keep their mouth shut for a reason. There are a lot of opportunities here if you can handle the inconsistencies, bad attitudes, lack of clarity.. There are some people who want to make it a better environment but it’s few and far between. It is going to be random on which team you end up. The team determines who your boss and who your bosses boss is going to be. Due to the lack of a uniform policy on treatment of HR issues every management set is allowed to handle situations “under their discretion”. You will see that your experience may greatly vary from another person who is under different management. People seem more interested in belittling others versus being helpful. There are a lot of little nuisances where you will need to follow in house processes to wrap something up but people don’t seem to care about the progression of the issue until someone complains. See the blame game and a lot of shuffling problems instead of tackling them. The incoming call line is a horrible interruption to your day. Especially when the majority of people are already handling a really full work load. People in general seem very unhappy. Have thick skin, don’t take anyone’s attitude and stay focused. Have good coping mechanism and try not to take the stress home with you and you will be fine. It’s a good place to learn and you can earn money. Just don’t be afraid to set boundaries and stand up for yourself.

If you’re looking for a position where you’re truly supported as you learn a complex role, this may not be the environment for you. I work as a DRG Reviewer at Rawlings (now operating under Machinify) for a short time, and from the start, the expectations were overwhelming and, frankly, unrealistic for a new hire.
Despite being only a few weeks into training, we were expected to complete up to 8 claims a day, (with that number increasing to 10 or more within the first month) all while navigating new systems, internal guidelines, and ever-changing feedback. They consistently emphasize that each claim should take no longer than 30 minutes, which is just not practical if you’re trying to perform thorough, quality reviews. The micromanagement is intense. Emails are sent almost daily pointing out errors, and the tone can be dismissive, even accusatory with comments like “this has been explained several times.” Rather than offering coaching or development, the feedback often feels punitive. It’s a high-pressure environment where learning feels rushed and unsupported. This role may suit someone who’s already mastered DRG auditing in multiple platforms and can meet speed metrics from day one, but if you’re still sharpening your skills, be prepared to feel overwhelmed and scrutinized every step of the way.  

This place has always been a “dystopian cubicle warehouse of sadness,” as I’ve seen it put, but the last year or so has been on a different level. We haven’t had a raise since 2019 and won’t be getting one, despite record profits. “This was our best month/quarter/year ever as a company!” has been thrown at us over and over. The workload has always been heavy, but lately it’s been crushing, and most of it is mind-numbing busywork that doesn’t result in anything fruitful. Everyone is chronically behind, and it’s impossible to get caught up. If you manage that, it’s impossible to stay that way unless you literally never take a day off.  The bureaucracy of trying to do the most basic of things to do your job is tedious at best, and almost always turns into a debacle of some sort. Speaking of doing your job, good luck finding out how that’s done. We have innumerable little exceptions and quirks and myriad other things that we just have to either innately know or to divine from the ether, because there’s not a reliable source of information. If you ask 10 different people what a policy is, you’ll likely get 10 different answers. If one of those people happens to be in management, you’re in trouble if you didn’t follow their definition of the policy. The goal posts move so much that you might as well say that they’re imaginary because they’re always made to be realistically unattainable. Your best is not good enough here, and never will be.

Here are clarifications to previously made complaints.

No coats on back of chairs: most businesses like that, besides easy to get stuck in wheels 

No headphones: up to individual departments. If your job requires phone calls they feel that might be hard while headphones are in.

No pictures on your desk: not true. You are limited to the number, but can have them.  They don't want the desks turned into a tacky shrine.

Share a desk with someone:they are large cubes, not like you are sitting on the other persons lap.

Very micromanaged: true, but varies by department and managers, just like any job.

Coffee is $1. Don't drink coffee, so can't confirm.  Soft drinks are a $1...but, you can bring your own cup, or reuse an earlier one and it is .50
Ice is .50, free with own cup.

The dress code is consistently being updated to ban the most recent season's fashion. Yes, it is stricter than most, but all it takes is one person dressed like a hoochie mama to ruin it for everyone.

Fundraising for co-workers who have unexpected tragedy is prohibited: there have been several fundraising, collections.  It just has to be approved, but most departments do it themselves in their area. Once again, up to management.

No smoking on campus: 100% incorrect. There are designated smoking areas on campus. Non-smokers don't want to dodge smoke while outside.

I was looking for something different and honestly the onboarding process was great.  But as the old saying goes if it sounds too good to be true it likely is.  First week was great as everyone is professional, warm and the campus is nice.  The good stops in week 2 where they reveal the motivation by fear culture.  Fast forward to week 5, my hiring class of 9 individuals is now down to 5. You will be given the tools to dance around the fact that your job will be to take settlements from the injured, the widowed, or otherwise traumatized population from the unfortunate things that have happened to them.  If thats not off putting enough… you will be threatened early and often if you have no medical/insurance experience.  Then you'll start using their in house programmed/archaic CRM.  For my fellow financial professionals considering this job… I highly suggest accepting ANY other of your options before this.  For applicants coming from equal/worse work conditions… the earning potential is competitive at Rawlings and may be a viable option.  Otherwise this is a waste of time and diminishes your outlook of humanity.  

If the Rawlings Group were a basketball team, they would fire Michael Jordan for averaging 3 turnovers and 3 fouls per game; because they're so dumb that they wouldn't even realize he's also averaging 30 points, 6 rebounds, and 5 assists.

This company only focuses on the negative; especially, if you're a good worker, because they aren't aware of work that hasn't been done to the point where they can track it and pick it apart to find an arbitrary mistake, or even something subjective that you "should have done" instead, because it's the "way" of doing things according to their discretion. Infact, if you just pretend to work and don't actually accomplish much of anything, except for going through the motions and looking busy, then you would probably be fine and under their radar.

Also, if you're a good worker, once you build a decent amount of files that are about to start cashing in, they'll fire you and steal all your files.

The Rawlings Group was created from a Law Firm.   Of course it is going to be very business like.   We work to take care of our customers and we value customer service as the #1 priority for this company.  When you are hired you are expected to do your job.  No one is tied to their chair however if you are not working you are not recovering for our clients and you are not getting paid the potentially high salaries you can make at Rawlings.   Everyone has something to say and whine about.   However, I believe that most of the individuals using this platform for negativity are those that didn't make it at Rawlings for good reasons.  If they were doing their work and finding fault with everything then of course they are negative and feel that by writing nasty things about Rawlings somehow makes them feel better.   The Company is not for everyone but if you want to make good money and work hard....... come to Rawlings!!!!

Don't be fooled by the pay. This place is toxic at best. The training is very informative, and you are expected to remember every little detail and take tests without notes. If you fail, you may get a chance to retake it but you will be written up and made to sign stating you will be let go if you fail again. There is no room for improvement. The first few weeks, the trainers make you feel like you are doing excellent, while not really paying attention as they are on their phones. They'll even tell you when you forget a step, "don't worry about that, I forget all the time." Then the next set of trainers tell you you are doing horrible and make you seem like a complete failure. They don't allow ANY personal items at your desk. If you have any sensitive info at your desk, take it with you if you get called to HR. They will let you go and NOT let you pack your own stuff. They don't allow you to take any notes with you. 

Before you apply to this place. Be aware of what kind of work you will be executing. The people that work there are ruthless, cold and toxic. They won't care about you or your success unless you are a part of a selective click or a manager "favorite".
 The bilingual analysts do twice the work the regular analysts do for only $2,000 more a year; and, the fact is; not even the training staff is fully funded or equipped to really help you reach that level of expertise a new hire needs in order to even survive in such conditions.
If you suffer from any medical condition; do not work here. If you have children, do not work here, and oh, if you are married...do not work here.
The pay is good at the beginning; however, the work load will make you regret you stayed. 
If you are a healthy person; stay away and just keep looking or go in and try it. I guarantee you'll be out in a week.

Your success at this company is highly dependent on which team you start out with.  While management insists that you are able to keep up with your production within an 8 hour work day, the only people I knew who were able to keep up were putting in 10+ hours a day or came in on the weekend.  The company is constantly changing their employees goals to meet their client's demands which puts a lot of pressure on its employees to stay late or risk getting fired.  The company holds a lot of meetings that take up time during the work day and offset the time you have to be productive.  If you miss a day, it will often take you at least a week of staying late to catch back up to your goal.  Upper management does not care about the pressures they place on their employees and are constantly looking to find reasons to correct and ultimately terminate employees who aren't preforming to their standards.

Top Job Titles	Average Salary
Analyst 7 salaries reported	$57,714 per year
Auditor 3 salaries reported	$43,333 per year
Software engineer 13 salaries reported	$78,308 per year
Programmer analyst 5 salaries reported	$61,050 per year
Operations manager 5 salaries reported	$60,200 per year

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