physical therapist

physical therapy aide

physical therapist assistant

receptionist

administrative coordinator

Therapeutic Associates

Work-life balance
Work-life balance at Therapeutic Associates is dependent on your clinic culture

Pay & benefits
My pay and benefits at Therapeutic Associates are lower than industry average BUT massive learning and mentoring more than makes up for it if you seek it out. I learnt more in my first 3 months with mentoring than I did during my rotations and working elsewhere.

Job security and advancement
In terms of job security at Therapeutic Associates, very secure. Change clinics, leave, hire back; they're open to it.

Management
Depending on the clinic, there's great mentorship opportunities. The C-suite is doing their best to create camaraderie between clinicians of different clinics and attempts to standardize basic skills like manual, documentation. They do a good job trying to grow the therapist personally and professionally; given the opportunity, they listen to their clinicians feedback. However, on the individual clinic level of directors and site managers, that quality isn't as consistent or predictable. If you're lucky, you land in a location that still maintains the quality, small private practice feel. If you're less lucky then it feels like one of the high volume clinics the industry complains about. The company has a great culture but that may or may not trickle down to the clinic level. Overall, it can be a great company to work for. The C-suite is amazing, I have nothing but good things to say about them. I appreciate them trying.

Culture
Collaboration with my colleagues at Therapeutic Associates is wonderful. Awesome Co-workers onsite, great people from other clinics during company events, easy to email across company.

Overall
My experience working at Therapeutic Associates was good. Very good to excellent at times. How I wanted to practice changed and was no longer compatible.

I started here along time ago after college and thought it was a good start as a entry level job. But when I think about my time in one of their clinics in Seattle all I remember is being harassed by patients for being a aide, harassed by physical therapist, yelled at by patients because they wanted to see a physical therapist, poorly run therapeutic modalities and poor phone system as well that did not allow for accurate communication. Expected to schedule patients two days from appt. To allow for insurance check but criticized for not allowing patients to come in the day of scheduling even though the care coordinator needed time to verify insurance.

I would not recommend to any exercise science major after college to venture out and get hire as a physical therapy aide. You are treated like dirt by patients who believe they are smarter than you regardless of your degree all because you are labeled a aide. You will only be defended if you are liked by a physical therapist. You can work your hardest and do everything right but expect no backup if you are not popular. I fully regret the last 8 years try to use this job to try and get into a physical therapy assistant program but based on the professionalism shown by people who get license I would not want a recommendation for any program. The last 8 years I will never get back.

Overall my experience with Therapeutic Associates was excellent.  My manager was wonderful and would often buy us lunches for weekly meetings and was readily available for consult.  We were required to attend quarterly cohorts that felt catered toward new graduates and as a more experienced therapist I did not not find them particularly helpful or a good use of time.  The caseload and support staff were excellent.  There were no double bookings and therapist would get dedicated 1:1 time with every patient every day prior to handing off to PTA or Aide.  Maximum caseload was 14 per day in an 8 hr shift.  They provided weekly clinical mentoring sessions that helped me excel as a a therapist.  I did have a late shift that was undisclosed until later on in the interview process so definitely ask early on if that is important.  

My supervisor and co-workers were very supportive. I could always ask them a question whenever I had difficulty with understanding a specific billing issue, and I had the means to research solutions for anything they couldn't understand! 

Everyone had a positive and outgoing attitude. All of the supervisors and key figures had an open-door policy, which made it much easier to get any important questions answered about changes in insurance policies.

Cubicles have an open design, I never felt like I was closed inside a tiny space. The desk chair was of a modern, ergonomic design, I could sit in it for the entire day without a hint of discomfort. If you wish to stand, the desk can be raised or lowered at the touch of a button!

I only worked for TAI from March 2019 - March 2020 (myself and many others were laid off due to the outbreak of the pandemic, couldn't be helped). My starting pay was $18.00 per hour, could be higher now. The health/dental benefits were silver-tiered PPO plans and I only paid $45 a month into it! The cost might be higher now, but given the generous nature of the company, it's probably still a bargain!

As an aide, you will get taken advantage of by the clinic manager and some therapists without as much as a thank you in return. Be prepared to do things outside of your job description for the same pay.  The only time you will get treated well is if you make the clinic manager feel good about him/herself all while making other aides and co-workers look bad. If you want a pay raise or promotion you probably won't get one unless you are the aide the manager likes best, which doesn't mean that, that is the aide that does the most, knows the most, and has been there the longest. This isn't just a one location type of issue, either. This happens at quite a few therapeutic associate clinics. If you choose to work here, I would advise to make acquaintances not friends. That is not to say that some therapists that work at these clinics are all rude. Some of them are great and appreciate you, but it's few and far between. As far as patient care goes, the managers really only care how many patients can come in and out of the clinic and not actual patient care.

This job is not meant to be, in theory, a career. It is mostly utilized as a stepping stone for students to learn about the field of physical therapy before applying to PT/OT school. The clinic is awesome because of the staff you get to work alongside and the many opportunities to learn and practice skills that other aides do not. However, the pay does not match the amount of work that is expected. This is most likely because Idaho has not caught up to its cost of living yet but the director definitely undervalues the lower end of the totem pole despite saying how important we are and how the clinic would not function without us going so far as to say that we should do the heavy lifting (making significantly less) while the higher ups take a reduced load (making significantly more). Again, you don’t take this job for the pay but for the experience it offers.

What is the best part of working at the company?
The team of therapists willing to always help and teach you if you have questions.

What is the most stressful part about working at the company?
The long hours and constant running around. 

What is the work environment and culture like at the company?
Work hard, do your best, don't forget to smile and have fun and safety first.

What is a typical day like for you at the company?
Check the schedule of patients, know your work order and flow, answer phones, check in patients, help clients fill out forms, run sales, help physical therapists document, walk patients through exercise programming, answer questions the patients might have, make sure work area is safe,  print out clients programs, help clean the space and all equipment, do laundry.

Therapeutic Associates is a company that truly cares for their employees and wants to see them excel in all areas of their life. It is a company that welcomes creativity and new ideas. They offer benefits and paid time off when working for them full time. There are many opportunities to advance in your career and they offer free classes to all employees whether it be for leadership, team building, organizational skills, time management, ect. The amount of support you receive in whatever role you are in within this company is beyond that of any place I have ever worked before. It is the best company I have ever worked for and one that I would recommend to anyone to try and be a part of.

This is a wonderful place to work. I am a PT aide and I work about 20 hours a week. Everyone in my office is wonderful and friendly all of the time. Its a fantastic job for learning how to be in healthcare and working with patients. It is a very relaxed and happy working environment. The office I am located at is Therapeutic Associates Richland Physical Therapy. The hours are extremely consistent so it makes schedule planning very easy. I would say the hardest part about the job is learning how to multi-task, but it is good skill to have throughout your life. The most enjoyable part of the job is working with everyone in the clinic and working with patients to see everyone get better.

If management has any issue with you, for example has a personality conflict or you make a complaint on conflict that can't be resolved they will target you and nit pick anything and everything you do as an issue and will give vague write ups with no clear explanations. Upper management will not listen to your concerns and will take lower management's side. If you go to HR the work environment will get more stressful and situations will be made up. Always negative never positives. Never any support when you need it most, especially in patient care which will cause complaints which will then make you look bad.

Top Job Titles	Average Salary
Physical therapist 544 salaries reported	$91,054 per year
Physical therapy aide 224 salaries reported	$17.36 per hour
Physical therapist assistant 82 salaries reported	$28.60 per hour
Receptionist 31 salaries reported	$17.81 per hour
Administrative coordinator 22 salaries reported	$20.34 per hour

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