manager

store manager

customer service associate / cashier

grill cook

territory manager

Timewise Food Store

I worked at Timewise for 3 years, I enjoyed doing customer service because I met different people with different situations and personalities. I learn how to handle a situation were if the customer was unhappy I would think of ways to make them happy. I come to work and smile because I want to make a difference in other people life's let them know that I understand and that everything will be okay. I have to say that the best manager I ever had her name was Cindy she inspired me to overcome every challenge and that every problem can be fix as long as you work hard and overcome those obstacles by keeping a level head and being positive. Mrs. Cindy recently gave me an opportunity to become assistant manager, I turned down the offer because I am currently working another job pursuing my dreams to help people further by getting my license to become an Certified Nurse Assistance. My goal is to become an LVN which I am recently enrolling in school for and also becoming an Register Nurse. At Timewise I work with the most amazing people the two people that I met over the years we became best-friends and we still keep in contact until this day. They no longer work at Timewise, the hardest part of the job was making sure that you is always alert keeping your eyes on the customer making sure that no one doing anything inappropriate the inside and outside the store. I learned people skills and how to interact with the customers I made sure that the store was tidy and neat. I get regularly customers on a daily basis just to stop by and see me because I made them feel love and accepted. You can can learn a lot from a person that you do not know if you take the time and listen to what they have to say and everything will go smooth sailing maybe even changing that person life one day.  

It was agreed that I could work 5am-2pm due to my son being in school.  My supervisor was nice always trying to relate to you, but would talk about you behind your back.  She would take people out of my store, promising that she was sending someone to replace that person.  However, no one was ever sent making my store short handed.  Soon after I got sick and my supervisor tells me to take the next two days off.  My supervisor tells me that she will help at my store.   My supervisor, my boss who deals with 8-9 stores and 100 employees comes into my store and gets into a yelling match with one of my new employees in front of other employees and customers.  I didn't even get to rest like my doctor said because I received several phone calls from my supervisor telling me "I do not like that guy, I want him out of here", as well as, the employees at the store.  I did not even bother taking off the next day because I knew it would not do any good.  All of a sudden it was not ok for me to leave at 2 in order to pick my son up from school.  I was told I had 2 weeks to get things straightened up.....  being short handed that is hard to do when you receive numerous phone calls and emails throughout the work day from supervisors telling you to "make sure this is done,"  "make sure that is done," etc.  I was written up several times, including one time for "staffing issues."  How can you NOT have staffing issues when your supervisor is taking people out of your store, telling you to write people up (for something you know nothing about), yelling at new employees and firing your employees.  So I send an email to my supervisor's supervisor, who did not even talk to me about the issues.  Three days later they decide to "demote" me.  Not a good company to work for.   The upper management micro-manage and gossip more than the employees.

There were very few quality employees that I met in the company, and not just the store where I worked. I experienced two managers that were great, but the other managers- even the district managers- were very immature, crude, and vulgar. One particular incident, we had two store and one district manager standing over by the beverage and snack bar. They were speaking very loudly and being entirely too vulgar with customers in the store. Finally, I had enough and called over, "Hey, would y'all please watch your language?" I was written up for "insubordination against a supervisor". Other employees were allowed to slack off and shirk duties onto others, with no interference from the managers. Only one manager was willing to back anyone during confrontations with customers. If a customer accused you of having given you a $50, when you KNOW it was a $20 specifically because you asked if he had anything smaller to pay for his $4.78 purchase since you were low on ones, no other manager would support your claim. They only ever went with the customer. And then when the drawer came up $44 short at the end of the night, you were written up for it. Not a place to work if you have any sense of self-worth.

Lack of training,compensation and management that just hires warm bodies to fill a void is the main theme here.
Screen your new hires better! 
I loved the job but being in a busy store that had employees that did not like to show up for work on time or even show up period with no call/no show and yet they still managed to keep their job? Really?
Those are not signs of integrity or responsibility that I care to work with.
Their so called insurance is nothing more than a very low cost health plan and doesn't even cover what you need it to if you get sick.
 I have never worked for a company that allowed an individual to not have their own transportation. I understand the need to hire people and a lot of people do not have transportation but this only causes problems in scheduling, employees having to stay until the next person shows up for work which causes the first person overtime and then upper management doesn't allow overtime. Maybe upper management needs to spend some time in THEIR stores to see what is really happening.
If you like being THE person who they call for everything, then this is the right job for you.

In a normal day I will manage merchandise and gas invoices for my set of stores (approx. 22 stores) as well as manage relations between the store managers, territory and district managers. Since our stores are open 24/7 or for 18 hrs, all must be done in within a deadline so that the following week's paperwork can be started.Management makes sure that everything put into general journal goes under the correct code and that we are on top of making sure that all vendor accounts are current and all unpaid invoices are paid. The hardest part of the job is the deadline. Most weeks it is completely attainable, however store managers move between different companies and have to be trained, which means a lot of time in communicating what we need and having paperwork faxed over. However once they get into the routine of their position it makes it easier for me to complete my paperwork when it needs to be done. My co-workers are the best part of my job. We enjoy talking to one another while still getting things done as well as going to each other for help. We all have our strengths and weaknesses and we always make time to help out co-workers who might need a little more training on certain areas of our position,

An average day at work would consist of doing things like cleaning and stocking the store, running lotto, running the register, and making sure all costumers are happy.

While at TimeWise I learned how to stock and clean a retail/convience store, how to do lotto, how to run a register, how to work on a beverage and food area, and plus sell.

My supervisor at TimeWise was a very kind person that at times when needed was also straight forward. He taught me many things that I know use while working in the retail/sales industry.

My co-workers were a very hardworking group that would work as a team and would support each other when another was not having a good day.

The hardest part of my job was sometimes we would have a person that would come in and cause trouble for both customers and workers at the store.

The most enjoyable part of my job was getting to make customers happy by the time they left the store

Customer service was always my strongest skill until I started to work here. Dealing with rude customers here is an everyday, all day long occurrence. The policies are very tight, too. They would like to uphold the most pristine, high tier standards for their stores however they do not like to compensate their employees enough for it. According to the rules, you are supposed to have a five minute break every four hours, you are expected to be working at all times non-stop, you are not allowed to so much as have your cell phone in the store and also, you do not get any benefits whatsoever except a very mediocre insurance and limited number of free refills. 

In a positive note, you do get at least thirty eight hours per week, and also while non enough to make a living, it gives a semi decent pay. The job duties are always predictable and the job is honestly not difficult, but tiring.

Company with potential if it was manager in a more typical known business ethics. Employees receive no breaks and although they are certified by TABC they are instructed to by pass the valid drivers license rule set aside by the TABC. By assuring employees the company is exempt from this rule and they stand behind them. The employees and customers are awesome but management is low paid compared to other businesses. Management is based on who can cover up and kiss up to (Have dinner with a TM to move up in a company at all cost to who ever) Gossip is arrise within the company once something is told in confident the whole company (Stores) know. Corporate associate is unaware of actions with in the company other than what the look is at time of visit but not known the stores are warned ahead of time to fill in fictitious empty spots when the store has actual over 50 out of stock items. Practices should be on a daily basis that ooops boss is coming time.

it was not bad working here... like the thing is, is that i got my 40 hours a week and got paid. Was frustrating knowing how much my store made on a daily basis, and not getting paid better. if you work here, you can not sit. be prepared to have a lot of angry people that aren't happy to be asked for their ID. If you work over night be prepared for the crazy people. oh the stories i have never end. I lost count on the amount of times i called the police at my store. people are crazy and gas stations see all the people... so just be prepared. my manager was super cool. a lot of managers are either really awesome or will make your life suck. upper management cares and at the same time i remember sitting in a chair at 3am when nobody was at the store and all my duties were done, and they still weren't cool with me sitting. when i left, the people in my store, their hours were getting cut back. maybe timewise doesn't do 40 hours anymore unless if you are management? not too sure. hope this helps

Hiring process is fine they tell you everything you want to here a decent wage workable flexible hours, good pay but once you start it’s a different story nothing and your going to see once you start none of the things they tell you during your hiring process is true.. you don’t get the pay they advertise than when it’s time for a raise it’s always some reason why you have to keep waiting until eventually you just realize it’s not happening. And because of all the things Timewise expects for they little pay they dish out none of the stores can keep consistent workers which than they make up for by forcing you to work. Will scam you out your vacation hours so don’t even get your hopes up for that smh. I’ve been working for this company for a few years now and have not made more than 13 an hour as an assistant manager overall not the place you want to work but the job you s so time consuming you don’t even have time to find another 

Top Job Titles	Average Salary
Manager 17 salaries reported	$26.87 per hour
Store manager 14 salaries reported	$48,464 per year
Customer service associate / cashier 11 salaries reported	$12.86 per hour
Grill cook 9 salaries reported	$16.04 per hour
Territory manager 6 salaries reported	$68,014 per year

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