fulfillment associate

client services specialist

press operator

finance project manager

client services manager

Toppan Merrill

Toppan Merrill is a company that truly strives to help employees excel. One of the most telling signs of its positive work environment is the average length of service at the Sartell facility—between 15 and 20 years—which speaks volumes about employee satisfaction and loyalty.
The company strongly believes in promoting from within. Many members of the management team began in entry-level roles, which shows that hard work and dedication are genuinely recognized and rewarded.
The best part of working here is the team atmosphere. People collaborate well, support one another, and make coming to work enjoyable. 
While the workload can be sporadic at times, which presents some challenges, the overall experience is positive and fulfilling. If you're looking for a company that values its employees and fosters growth, Toppan Merrill is a great place to build a long-term career.

Overall, I have been happy working here until recently. It seems as though more job duties get added to the employees that work hard while there is zero done about others who barely do their own work. Teamwork is stressed, but rarely followed through. Management has gone downhill really fast with no one really knowing what is going on in their department other than the workers. However management meddles and makes more nonsensical work than is needed for employees. Rules are set, but rarely followed by the ones setting the rules. Objectives and standards are set, but, again, rarely held up to. It has become more stressful as of late than before and it is causing good employees to leave. There also isn't any person to voice your grievance to...follow the chain up the ladder and you get reprimanded for following procedure.

Toppan Merrill is an organization on the rise.  They have worked very hard to make the work environment a comfortable, clean place for employment.  The entire 200,000 square foot facility is temperature controlled. The employee culture is one where everyone works together regardless of department to accomplish whatever is needed to get the job done. The management team cares for the employees and works hard to put them in positions to be successful.  The hardest part of the job is customer unpredictability as order volumes can spike and cause some stress before returning to normal levels. Most enjoyable part of the job, besides having fantastic co-workers, is the sense of accomplishment when finishing projects on a tight deadline.

The job itself is alright. Fairly straight forward depending on the type of billing you’re doing. 

Some clients/sales people are very specific about how they want their invoices formatted and it can slow things down a great deal. This company would benefit massively in its billing efficiency if it moved towards standardizing their billing to a greater extent. It felt like the Wild West sometimes. 

 Management/coworkers seemed like good enough folks; helpful when I needed it. But I didn’t really get to know any of them, it was 100% work from home during my time there. 

I was a temp that passed on their job/stay offer after nearly a year because it wasn’t competitive with my other prospective employer’s offers. Given the current economy, the starting pay seemed fairly low. 

It's a great place to work, the co-workers are friendly and supportive. Their have been a lot of changes over the shorter time frame that I have been here. However the changes are for the better and the direction is clear for the company. There has been many efforts and improvements taking place within the last year. Their is a stronger focus on technology and digital innovative communications along side the printing environment. I hope it continues to grow and maintain the excellent service it provides to our current and future clientele.

Many family members work together here and friends. It can be a good and bad thing. Raises are rarely given. Hardest part: seeing people cry from stress and bullying and others laughing and nothing done about it. Management and hr have high power but with there extent say they will “take care of it” but do not. I am very disappointed with this company it has gone utterly bad. There are a few good        eggs here. Verbal Harassment happens all the time and nothing is done. All types of harassment...nothing is done  it scares me how they get away with suck thing. I imigine  in the near future big trouble could be near with this company. Anyways  usually short staffed and long hours are expected and you get yelled at if you don’t fulfill a job  nothing

What is the best part of working at the company?
Good communication within department. 

Work is explained clearly. 

What is the most stressful part about working at the company?
Sometimes very tedious but exacting jobs. 

What is the work environment and culture like at the company?
Work environment is good. Enough tools are given to do work competently. 

Culture is good. Employees are respected. 


What is a typical day like for you at the company?
Take over from previous shift if there is a continuing job. 

Get assignments. Have each job assigned, worked on in various stages, completed and logged out.

What is the best part of working at the company?
Performing strategic and mission critical work. 

What is the most stressful part about working at the company?
Performing and facilitating risk discussions with senior leadership and board level leaders. 

What is the work environment and culture like at the company?
Strong drive to be successful with a very broad risk appetite given cutting edge technology at the time. 

What is a typical day like for you at the company?
Can change at a moments notice given the drive to meet a public release date for product

Overall is a great place to work! Clients are enjoyable to work with and there is always something to be done, even on the quieter days. There is definitely a lot to learn, but is good when you're up for a challenge! Sometimes there's a lot of babysitting of other departments to make sure things are getting done. It's nice to be able to be open and honest with management without repercussions.

Positions I have worked have been interesting and there are some positives about the company. salary is typically competitive but there are absolutely no benefits beyond the paycheck. The facility is awful and although the CEO preaches an employee first mentality, it is not shown in everyday activities. I've never seen a company more poorly influenced by the sales team that many are not even very good sales people. I've worked with some of the most talented people I've ever known but have also seen some of the dumbest decisions ever made by others there.

Top Job Titles	Average Salary
Fulfillment associate 5 salaries reported	$18.95 per hour
Client services specialist 3 salaries reported	$22.33 per hour
Press operator 2 salaries reported	$19.50 per hour
Finance project manager 1 salary reported	$90,970 per year
Client services manager 2 salaries reported	$28.75 per hour

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