digital marketer

inside sales representative

account executive

web designer

senior digital marketer

Townsquare Interactive

Do not recommend!

-Training period is inconsistent and inefficient. First week is very thorough with a specialized sales trainer, but after that you receive very little guidance. Basically, you are thrown into the deep end and expected to figure everything out on your own after the first week. Managers pick favorites and focus solely on those individuals because they want them to pull in money so they can get a cut.  -If you are not meeting their expectations, management will talk poorly about you to your coworkers, rather than work with you on improving your sales skillset. - A new hire group is brought in every month because it is a revolving door of employees there. If you are not doing well, they do not care and move onto the next. You have no value to the company unless you are a top seller. - HR seems non-existent, constant inappropriate conversations are happening on the salesfloor between both management and staff. - The workplace culture is very fragile given the way management treats their employees, constant threats are made to try and scare employees into performing better. -Inconsistencies in required KPIs, constantly changing creating confusion throughout the floor. -During "training month", a lot of nonsense occurred rather than actual training. Conversations on topics that should not be brought up in the workplace constantly occurred and wasted precious learning time, which ultimately affected performance. WOULD NOT RECOMMEND IF YOU ARE NEW TO SALES.

The content writer position is a good place to start if you're just coming out of college and want to start a writing or marketing career. However, there are some serious management and retention issues. Upper level management is much more focused on quantity than quality. They're more interested in pushing out as many mediocre websites as possible than providing a valuable service to the clients. Subpar work is incentivized. You can do a lot of horrible writing and make a great bonus, but if you take your time and really put some thought and effort into your work, you won't make as much. Communication between departments is an absolute nightmare. Different people are told different things during training, and no one really understands how things work in other departments. It's like everyone has a totally different goal. If you reach out to someone in another department to ask a question or get clarification, it's like you're speaking a different language. 
The pay situation is also a problem. It seems like a good deal if you've never had a full-time salaried job before, but once you advance through the writing "senior tiers," it's almost impossible to get a raise. If you get promoted from writer to editor, you basically have to take a pay cut. You can make over 10k in bonuses as a writer, but then they only offer you a 5k raise when you get promoted to editor. 

This is a large company with a personal touch. You get the Silicon Valley work culture and large team to work with as well as plenty of personal connection with your coworkers. 

Townsquare Interacrive is a company that cares about you and loves to reward those that do well. They often promote from within and you can continue to climb the ladder. 

There is regular support and training to ensure you have everything you need to accomplish your mission. You also hear from the higher up people in the company on a regular basis and you get to be included in so much. You have a VOICE at Townsquare and they listen. 

I could write forever on all the things I love about this place but most of you probably just want to hear that yes, you will love your job, and yes, you will love your paycheck! They have an amazing compensation structure with regular pay increases, opportunities for bonuses and a great commission structure. 

You also have a lot of freedom with most positions at the company as long as your work is done and you're doing what you need to do!

If you haven't applied yet, I'm not sure whats stopping you!

Where to begin.. the company promises you creativity, competitive bonuses, incentives and in return they give you templated sites, zero creativity, 4 sites A DAY to hit incentives????? Any error from ANY part of the department falls on the designer. You are ranked by your accuracy of information provided by OTHER departments. If this information is wrong, the DESIGNER is marked negatively for it. Promises, nothing but BROKEN promises. They inform you to complete 16.5 sites A WEEK you can leave early. Sales spike, that number changes to 20.5 sites a week and early leave is removed. Managers HAVE zero manager experience, they promote within. A call-center person is NOW a manager on the design team. THE DESIGN DIRECTOR works remotely, comes in every 6 months to lay out new rules, new sites completed incentives, ALL negative, no personal touch TO ANYTHING. COMPLETELY and 100% robotic! Everyone I know here HAS left. DO NOT WORK HERE.

NO PARKING DECK PROVIDED, MAKE YOU PAY FOR PARKING UPTOWN, WALK THROUGH THE RAIN, THEY DO NOT CARE. 

As long as you hit your numbers they like you. robots.

The company itself has a solid mission - to help SMBs grow through website development and SEO services at a relatively affordable price.

However, the execution feels sloppy and lackluster. There are some customers who have genuine success, but they almost seem to be the exception and not the rule.

Management seems to have almost nothing to offer in terms of leadership or direction. You’re genuinely probably better off spending an hour figuring something out on your own, but then you run the risk of not hitting some arbitrary “compliance goal” or KPI.

I genuinely believe a lot of the people in the organization want to do right by the end customer. But I also believe that upper management prioritizes quantity over quality, and most of the role is focused on talking customers off the “cancel ledge” after they’re disappointed that results don’t live up to what the sales team sold them.

Overall a 4/10 experience so far. I would not recommend it to anyone looking for a serious marketing or SEO role.


TSI was a great place to work as an entry-level into the world of sales. M-F 8 AM to 5 PM. It is a cold calling job, but they are completely transparent of what they want of you and your duties every day during the interview and throughout the training. They teach you excellent strategies to reach sales goals and exceed numbers. It is a lot of young people so the atmosphere is fun! Cold calling isn't for everyone, and you'll figure it out once you hit the floor on training. It is something that you can learn with the proper attitude and motivation. Most people write bad reviews because they didn't perform well that is bs. They are transparent, they give you the resources, support so you have to put in your work as well! Learn, adapt, and write your own commission check. The base salary is really good compared to any other sales position trust me, you won't find this anywhere. Give TSI a shot, work hard and you will succeed. 

I actually was looking for a topics to rate them hhighe, but all around this company is just vindictive and bad for businesses.  They have just repackaged a decent companies product, because they have a "relationship" with Yext. Your better off working direct. The reputation "monitoring" is no great way to be ahead of problems.  If your a company that beginning to get frustrated, I hope you saved up your energy. There whole program is designed to wear the customer down by talking to several people, before coming to the same conclusion every time - well it seems like we have been doing some work for you, so we're not going to refund, credit or change anything about how you've been treated - sound familiar to anyone?!

Not the worst, not the best

Tries to be a "fun culture" but losing touch quickly with employees and just becoming profit focused and not caring about employees.
Everything falls on the digital marketing specialists without compensation for it.
Pitch themselves as a "start-up" with great advancement but it's a dead end job unless you want to be a manager, which is just a dead end middle management role or make a lateral move to a support department.
Gives 15 days PTO, no sick time, and not flexible with hours/schedule. If you take a day off it takes 3 times the work to catch up with makes taking time off hard. Micro-managed, talk time is tracked, how many calls you miss it tracked, how many clients you lose, etc etc  
Very old school, stuck in a 9-5 type environment

Right out of college, most people would probably love this place but when you're 25 or older, you definitely stick out like a sore thumb and don't fit in.

Also, the products they sell are trash. They are supposed to be doing local SEO for small to mid-size businesses, but they use the most outdated tactics. They take on any client they can even if they aren't right for the product or don't have enough money to pay, which makes it difficult to retain a lot of the clients in your book. A typical DMS has upwards of 200 clients that they are required to work with and "market" them. In reality you're going to spend your entire day adding Google review buttons and sending a quick email just so that you can say you "provided value" to each client each month. 



If you love sales; this job probably would be a good fit for you. However; while working there; I felt like a cog in the machine. We read mindless scripts and did role-plays with our managers and colleagues. It felt like I was an adult being treated like a child. Most of the office was filled with people in their 20s. Lots of the job was sitting listening to voicemails or rude people who’d curse at you. Some days, you could get lucky and someone actually would be looking for their service, but it was like looking for a needle in a haystack. The compensation was not bad, but you have to pay for parking uptown, which stinks and if you want commission you have to work your rear end off. This job is not for the faint of heart.

Top Job Titles	Average Salary
Digital marketer 3 salaries reported	$40,000 per year
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Senior digital marketer 7 salaries reported	$44,857 per year

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