outside sales representative

installation technician

plumber

service technician

electrician

Tri-State Water, Power & Air

Before I started at Tri-State I was very used to minimum wage or barely above. I struggled to pay my rent and bills. I owed my family money since I they had to help me with my rent at times. Starting at Tri-State I was able to pay everything off and save up enough that I am now currently looking for my first home. They took a chance on me based on my interviewing skills even though I had no real sales experience to speak of. It worked out quite well for both sides. I've been given the opportunity to grow and advance my career here. I've learned many invaluable skills because I've been given more responsibility when I asked.

There is a great culture here. Tons of laughing and real human connections. I feel very at home with my work family and can truly be myself here. We're a unique bunch and that's one of the best parts about working here. There are a lot of interesting and "real" people that make the day more fun. Having a good group of people that I have become friends with has helped me feel at home after moving from Illinois to Missouri and these will be some life-long friendships I hope.

What is the best part of working at the company?
Completing daily tasks and working with a different customer everyday.

What is the most stressful part about working at the company?
Multitasking and keeping organized with a full scheduel.

What is the work environment and culture like at the company?
Respectful and easy going group of men and women.

What is a typical day like for you at the company?
Drive to the warehouse and pick up any parts I may need if they are not onybtruck already. Then I set my route, call the customer when in route. Then 8 would check-in for arrival. Take my pictures and gather Intel. Troubleshoot the issue and repair it right then, if I have the part it needs. If I don't have the part, then I would call in and inform the office for a reschedule.  After that issue is fixed then I move on to preventative maintenance side, checking for loose bolts, insuring the generators are up to date and are running with all the correct settings. Record my work, call dispatch when completed and then repeat.

The opportunity for advancement and the chance to gain special skills have truly empowered me to grow both personally and professionally. The flexible work environment and schedules allow me to balance my responsibilities effectively while enjoying a fulfilling career. Collaborating with such dedicated and supportive team members has been incredibly rewarding. However, the rapidly-changing priorities can be overwhelming at times, requiring adaptability and quick decision-making. Additionally, better communication from upper management would ensure everyone stays informed and aligned. Despite these challenges, I'm grateful to be part of a company that values its employees and fosters a culture of growth and collaboration.

Working at Tri-State has been a challenging, but rewarding experience since the start. Tri-State has grown tremendously during my tenure and, with that, comes opportunity and growing pains. Due to this exponential growth, there have been moments when communication could have been better, but in the words of a wise individual I know, we have driven over the speed bumps enough where it's not as bumpy of a ride.
I have been provided opportunities to grow and expand my role into something completely unexpected in the best way possible. The team is amazing and makes getting up and coming to work completely worth it. Management does not micromanage, trusts employees to do their work, and is not afraid to give employees praise and encouragement. Overall, working at Tri-State has been and continues to be an incredible experience.

My average workday consists of typical Warehouse Inventory duties, with an addition of Financial Assistant duties. I am able to run the warehouse under little supervision. Our procedures are generally straight forward and for any problem my Operations Manager is open to my recommendations for process improvements and supports my decisions. I think my work rationale and work ethic is respected here.

My coworkers are easy to work with and easy to get along with. Their work ethic is impressive and their conversation is fun also (It matters lol). This is part of the reason I don’t mind going the ‘extra mile’ to assist them in any area I can. They have done the same and I attribute our success to the mutual support.

Tri-State has a very supportive and understanding management group, that continues to expand and evolve in a positive manner. I feel like an individual in this company, not just a cog in a wheel like previous employers. My needs for scheduling have always been met with grace, as I have children and that has been a completely new and overwhelming helpful aspect that I've never experienced before. My job duties are always changing or shifting, but never in a demeaning or demanding way - always as a way to learn something new. My team is a wonderful team, and we all mesh very well together as a group, and shine as individuals!

What is the best part of working at the company?
Company vehicle, uniform, mobile tech position, sales opportunities 

What is the most stressful part about working at the company?
There are different departments ie install, service, customer service and sometimes there is a lack of communication, this can lead to frustrations trickling down to the customer. Small town mentality which is nice in some ways but also everyone knows everyone else's business and the decision of one can effect many

What is the work environment and culture like at the company?
Laid back and friendly. See above for more.

Turnover rate is high. Too much stress every day to hit quotas. It was always something YOU weren't doing if you weren't successful. They never too accountability for lack of success even with management breathing down your back every minute of the day. Motivational speeches were great but repetitive daily. They basically refused to give time off unless it was a medical emergency. No room to grow unless you kissed behinds or been there forever. 

What is the best part of working at the company?
Co-workers here are Awesome and supportive

What is the most stressful part about working at the company?
Admin will not take any action on things they should and will blame other departments for needing to fix problems. 

What is the work environment and culture like at the company?
Admin has little idea of what they are doing, changing things suddenly and with little to no warning expecting others to pick up the slack

What is a typical day like for you at the company?
Busy, fixing changes made by others with no reasonable level of communication between people to find what is or isn't happening

You read from scripts to help establish a connection with homeowners to get the technicians foot in the door to make a sale for Rainsoft equipment. The management is weak and takes no accountability for the stresses that are in the environment,  and treat the Marketers like children and micromanage although the pay is well, it truly is based off your performance, And the hours are long , mostly 6 days a week is what I worked. It is a great job for someone with no college degree to provide for their family. 

Top Job Titles	Average Salary
Outside sales representative 60 salaries reported	$203,333 per year
Installation technician 2 salaries reported	$27.00 per hour
Plumber 13 salaries reported	$35.58 per hour
Service technician 14 salaries reported	$22.21 per hour
Electrician 17 salaries reported	$95,147 per year

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