quality assurance inspector

liaison

resident engineer

team leader

forklift operator

Trigo Group

As an inspector with PIC Group, my first week was a lot less stressful than I was expecting. The job usually consists of picking up a 3-8 pound part, looking carefully at each side, and giving it to one of the team members we call a Packer. They then mark it with a pen, put it neatly in the box, and waits for the next part. There is usually 3-4 of you, and we usually get the same people doing the packing every night, but if we feel like it, at any point, we can say "Hey, I feel like packing today. Mind if I take over for the night?".

When you go for orientation, everything sounds big and confusing. I've been to Contractor Orientation twice at Formet, and I can say, they blow it way out of proportion. If you want to remember anything from the 30 minute orientation you will have to do on the first day, it's "Be safety-conscience". Make sure you follow safety rules at all times - they are there for a reason. It doesn't happen often at all, and in the 5 or so months I've been at Formet with 2 different companies, there has only been one accident, and that was caused by a careless maintenance worker not fastening a lock to keep the machine from being turned on before he entered the booth. (You will not have to worry about this on most cases, because we pretty much never go anywhere near the production lines.)

One of the great things about working with PIC Group is that most of the time, you get to work the shift you want to. Every week we call in to a toll-free number, tell the woman what we are available for, whether it be "afternoons all week except Tuesday and Friday I need to take my kid to soccer, so I'll take the morning shift those days" or "I'm single, live at my parents' house and don't have anything to do, so just give me anything but mornings, I like to sleep in, and especially this Monday because I'm going to a bachelor party the night before."

Unlike most factory jobs, the PIC Group is more of "beaver" than an "ant". We work hard to get stuff done, but if there's no need to rush, why do it? It's not too rare to have the supervisor come down and say "Hey, they aren't making any more of this part for an hour, so once you finish up this box, just go take a 10 minute break while they make some of the other parts for you to inspect."

However if you are desiring a good income to support a family of 4, look elsewhere. All the steady-as-you-go comes at a small cost, and that's the wages. As a QCI, you are barely paid more than minimum wage. I personally work the midnight shift not just because it's even more laid back, but due to the $0.75 premium bonus per hour for working that time slot. It doesn't sound like much, but trust me, on this salary, it add's up to around $1200 at the end of the year, which is a good month and a half's worth of rent. You miss out on the night life, but in the end it's worthwhile if you don't have commitments like marriage or "bro-dom".

Pack a lunch, but keep one thing in mind: Unlimited Free Coffee. You might have to make it yourself on occasion, but it's free, can you really complain? If you are not a coffee drinker, there is cheap "juice" available in 2 out of a possible 3 flavours, rotating every few days: Vaguely Reminiscent of Orange, Might-Actually-Include-Fruit Punch, and "Lemonade". It's all just basically just a cheaper Kool-Aid powder and water.

All-In-all, If life doesn't hand you Fanshawe College...
Make PIC-emonade.

Typical Day- depending on site/job your working due to being a Global worldwide company.-
1. Quality inspection 2. Customer Satisfaction 3. Impact positive results for company and customer 3. Data input 4. Familiar use of tools/equipment for automotive industry (site specific) 5. administration and collaboration with internal and external customers/partners/employees/management

Management-  Spread thin, need to be open minded and work with more than one manager. Team work is key. Communication equals success. Once you gain experience and start to familiar yourself with the FULL team  (not just onsite) it all comes together

What I learned- Multi-tasking, being openminded, and able to make decisions within my specific skills. Utilizing all the resources the company gives you while also being able to accept. Learn skills outside inspection as I would going to Trade school.

Hard part of the job- Not getting confrontable at one job or location or as small as same task. The job as I stated above changes and is Global, travel and being flexible is key. IF you cant travel its fine, however most jobs are contract based and can be closed (which means no job) and if you can't travel then you sit at home. 

Most Enjoyable part of job- Flexibility with work/life balance. This company has great ability to have time off when needed, if you going to school, other job, family issues...they work with you as much as they can. Yearly increases! Every year you get a Eval, and you get a increase based on the previous year you worked for them. They strive to be ONE team, even though they are global, they strive to work close together and help each other.

First, I feel that the weekly call is difficult at times because it seems everyone tries to call in which leave you having to repeat calling the service just to register to be considered for the hours during the week.  I do understand that senior quality control inspectors have priority over others, but with the newly hired, it takes forever to placed on the weekly schedule. 

I have learned a great deal with the on the job training. I was so excited about working there, but again, very difficult to get on the weekly schedule. 

The management...well that could be better.  I found that most managers played favoritism to certain QCI, and it others not feeling like they belong during the shift.  Not only the favoritism, but I found out there were personal relationships going on to point to where those involved we not trying to keep it on a professional level, to which disagreements arose on the job site, and made work your shift difficult to endure at times. 

The hardest part of the job was the introduction of new sorts without proper training.  I am prior military, and I like structure, to which this shift had none, often times most QCI left without the supervisor knowledge, and slacking out during the shift by just sitting around doing nothing.  When there were no sorts to inspect, instead of just sitting around, let's get some training in topics that would not only benefit the company , but the employees at the same time. 

Like I said before, I enjoyed coming to work and being productive.  You get the chance to meet and work with a diverse group of people striving for the same goal...to inspect sorts with minimum errors and make the PIC Group profitable.

It was the work in warehouse/Factory, where I was working as a machine operator. A long time ago, When I came from the break. I suddenly saw an incident of collision between two reach trucks forklift in front of my eyes and had a heavy sound I ran toward them and I saw that due to No stop sign on turns, Lack of lightning on hidden entrance, over weight on the machines and lack of training were the reasons for that incident So I called ambulance and first aids for them on the spot. Both the drivers was in problem as one of them fell unconscious and other was in pain of a leg injury they both have some minor injuries on body, so firstly I call the first aid team and other damages were of the warehouse as the aisle and machines were heavily damaged and both skids on the machines had been crushed and product was not of use after that , overall it was a heavy damage but no life danger. After the incident the repair of the warehouse was done as the proper stop sign were placed and all the lights were placed on the all the spots also the hidden corners was closed moreover, all the drivers had a training session of four days with expertise to prevent these kind of incidents. From this i learned about management of things, quality and life saving skills in hard time.

Worked for them at the Volkswagen plant here in Chattanooga. You have to walk close to a mile and a half to get where you’re going. When I put in the application it had the option for nights but when I went in for the interview/orientation they said they only had days. Spent more time at home in the two weeks I was there because of lack of work. They did let me listen to my headphones while working, but that was their only perk. The people I worked with were pretty friendly and helpful. No vacation time, no paid time off, and no holiday pay. If you wanted to take the day off you had to fill out a Leave of Absence form or you’d get a point that wouldn’t roll off for a year and you could get 12 points a year before you were let go. One of the biggest issues I had was that they told me that after so many days of not having any work they were entitled to let us go. I don’t know about anyone else, but I need job security, I need to know that I’m going to be working when I get to work not be sitting around for 2 hours before they decide they don’t need me and make me drive all the way home. Oh and it takes a month to get your first paycheck, and it’s a paper check that you have to wait for in the mail.

What is the best part of working at the company?
Job is well rounded but it seems the longer you are with the company they start diminishing there respect for those who actually work there butts off, and just worry about themselves of making sure there things get done that benefit themselves , for ex. (Evaluations , yearly raises, Anniversary raise, bonuses) I know for a fact that multiple employees that were supposed to have their 1yr Anniversary and evaluation raise completed in January 2024 and still haven't received anything and it is almost September 2024 , also there are a few that have been with the company for over 2 yrs and still have yet received their evals or anniversary raises.

What is the most stressful part about working at the company?
Not knowing if you will be pulled from one site to another without notice

What is the work environment and culture like at the company?
Environment most of the time is really good but the culture and it's codes is a bunch of bull sounds good at first but after a while no Beauno

What is a typical day like for you at the company?
Good untill the higher ups start pulling their bull then the whole day is ruined

Worked in assembly. Assembled different parts on machines. Usually grouped by jobs.

Learned different assembly tooling operations. Able to surpassed quotas. 

Management: I really have no idea!! No real directions on how to perform job operations. SOP (Standard Operating Procedures) were not readily available for each assembly job. Asked for standard production numbers for each job and I get different answers. Example: How many cases for a listed job assembly? Manager = 36, Supervisor = 40. Where are they pulling these numbers from? No one can answer that? Anyways, I did 44 cases per 12 hour shift.

Co-workers were great!! They taught me how to assemble for each job. This was the supervisors job - didn't happen.

Hardest part was not knowing what standard production numbers were and getting bad parts from inspection which slowed down assembly due to the assembler (me) having to FIX that part before assembly. Then the supervisor complains we did not meet production numbers (whatever they were). Imagine a normal assembly of 1600 parts - production falls to 800 to 1200 due to trying to fix and rejecting 100+ parts.

Enjoyable: being productive and NOT having to collect welfare!!!

TRIGO formerly SCSI International in this part of world - has been a solid employer in the sense that you are always paid - you have an HR that will listen - and management generally isn't toxic. You do run into the exceptions within the org but with how their business model is built if you are a solid worker and can be on your own you dont have to deal with corporate and get to survive on your customer site at your own merit. This is a great place for someone that likes to live their day to day knowing "I can be trusted to do my job". Where the job can suffer is when other people have to get into that mix because they hire menial labor from bottom barrel often and you have to weed out for potential full time hires. So depending on region that can swing drastically. Great entry level place to start. End of career people I think find it too unstructured and dont see the advancement potential but if you only ever want to be a manager - this isnt a bad place to go bottom up - you can do it within 2/3 years potentially. But nothing saying you cant stay for 20 years in same role. Just fight for your pay from 1st day and get after them about annual biannual reviews. They are not good about that.

I am employed in Chattanooga Tn with PIC I was happy to be a part of major company. My review of PIC is -0 simply because their onsite staff is incompetent and they yell at their team when they ask questions or ask them what order o f work is next. I don't like being  yelled at because  one of the lead night manager is asking  them for inspected parts. They yell in front of the company employees and they have nasty disagreements  with each other. All night long they sit and yell and talk to you in a childish manner. No one approach them in fear of losing their jobs. They need to be evaluated,  and trained in leadership skills. I question the company. If you are a treat to them they will try and break your spirit by yelling and try to fire you make you quit. I have never seen anything like these three in my life. They give PIC a bad name and the company ask how we deal with PIC. There needs to be order and unbiased leadership. The might leads.need to get up out their chairs and lead their team.

I worked as an Inspector.  Pre employment from HR went well, was told of the requirements for the job. When I went to site it was a different story.  HR was very heavy on process, procedures and adherance to instructions.  Site supervisor put me to work inspecting without having me read work instructions, could not find safety vestt and finally found a used one.  I was take to inspection station given a quick review of the process, again no work instructions.  Then left for 8 hours to figure it out.  At the end of the first day, was told I needed to come in early next day to read and sign the work instructions and other process's.  I came in early the next day, read work instructions and other required before start work documentation. The end of shift was another nightmare, Supervisor had the only key card to sign out, supervisor had a gossip section for 15 minutes before supervisor decided we needed to leave and logged the 15 minutes as overtime. This may not be norm at other sites but this the most unprofessional attitude I have ever seen.

Top Job Titles	Average Salary
Quality assurance inspector 161 salaries reported	$17.09 per hour
Liaison 31 salaries reported	$22.56 per hour
Resident engineer 16 salaries reported	$22.16 per hour
Team leader 25 salaries reported	$18.84 per hour
Forklift operator 13 salaries reported	$18.08 per hour

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