patient assistant

front desk receptionist

phone operator

assistant

specialist

Trillium Creek Dermatology

If you are thinking of applying to this company, I will tell you to be patient and keep looking.  This company will use you until they decide that they have gotten all they can from you.  Forget trying to make a long term career with this office, there is absolutely no job security.  You are expected to work 9-10 hours a day because the amount of patients that are scheduled daily is horrendous.  The focus of this company is to squeeze every cent from any patient that walks in the door.  The priority is about how much profit that is made rather than a focus on medicine and healing.  The employees are expected to dedicate all their time to this office and to give the job precedence over everything else in their life, including family.  You can expect to be belittled and never given validation.  You need to walk on eggshells daily just to see what type of mood the "administrative" persons are in that day.  There is no organization and their priorities are all over the place, which means that patient care suffers the most.  Do not expect loyalty because it's common knowledge that there is always someone out there to take your place.  No one there seems to realize that due to the massive turnover rate, there are very little medical professionals in the area that will work for this company because of the reputation.  The "general manager" plays favorites, gossips and tries to turn employees against each other.  He is pompous, arrogant and chauvinistic.  He somehow believes that he can treat people poorly and still get respect.  Also it is common knowledge to all that work there, the people who call off regularly, do as little work as possible and have the "that's not my job" mentality get the furthest in the company.  Employee Reviews are a waste of time and are not given in a timely manner.  "Do as I say, not as I do" is the motto at this practice.  They are looking for mindless employees that live, eat and breathe unwavering devotion to their facility.  If you are educated and want to be valued for what you can bring to the table then this is not the place for you.

I WISH I CAN RATE 0 STARS! This was a horrible experience. When I first applied I was very excited because I was new to the area. As advertised on here pay is pretty good and the hours were great that was the only reason I applied. A few weeks I applied they called me to schedule an interview and this was a couple weeks before my actual move in date so I had to fly in for the interview which I did not mind because I was super excited and thought I should give it a try. so I get there very well dressed and when the manager takes me back we sit down and he told me that this was not an interview that it was just to see if I moved on to the next round. at that moment I was livid because when the called me they called me to schedule an "interview" and them knowing that I had to fly in he still had the audacity to tell me it was not an interview. So it started off very casual and then he went in to detailed interview questions and it seemed to me that that so called "introduction" NOT interview went so well that they made me stay 2 more hours after my "introduction" to shadow the Medical Assistant and go in the exam rooms with the main doctor. The MA's looked extremely overwhelmed , when I asked them questions they made their patients appointments for 15-20 min but they wouldn't get seen until 2-3 hours later because the doctor was running behind. RUN AWAY FROM THIS PLACE! it is private practice and they are the worse. The main doctor took my resume and asked me a few questions as to how I ended up in ohio being that I moved from out of the state and she even asked me what my boyfriend did for a living while looking at my resume! I have never been through such an unprofessional experience. a week after all of that the manager called me and left me a vm to give him a call back so I called him back and I left him a vm returning his call and not once did I ever here back from him. horrible place to be and I also got the impression that they were a little judgmental and racist. DONT EVEN BOTHER APPLYING ESPECIALLY BECAUSE THEY ARE PRIVATE PRACTICE AND THEY CAN DO WHATEVER THEY WANT WITH YOU WITHOUT GETTING IN TROUBLE.

If i could rate it a 0 i would. I cried my first two weeks working here. That should have made me leave right away. I also was quick to find out how the system works..if they like you you can stay, if not then you get canned..no explanation. And they will email the entire staff about your resignment or termination which is not appropriate. Getting told to get your things and get out is no way to handle a termination, especially one that was not even discussed with the employee and was basically based upon a bunch of lies. Like the other reviews said, the "manager" gets in moods and will just fire. The turnover rate is weekly there if not almost daily. It was a relief to get out of that place they call a medical office. You get treated like horribly  dealing with the clients that waited hours, doing most of the work and the providers get the benefits of all your hard work. You work long hours with no home life and those hours youre there you stress about it and wonder if you will have a job come monday. Some people there are in it for the well being of patients, while most could care less and just want the money.  Make sure you don't say anything to anyone because it will get twisted around and you will be fired on the spot. I could go on and on but I think the reviews speak for themselves that it's just not worth it in the long run. I did meet some amazing  individuals there, but I cannot steer enough how exhausting it is to constantly wonder if you will have a job the next day based not on job performance but how someone feels that day.

I have worked as a receptionist for years and when I got a job at Trillium, I was ecstatic. Those feelings quickly disappeared. I started to hate going to work. The manager plays favorites and it is VERY evident to others around him. He also tries to pin people against each other. I was called into his office at one time and was asked about a specific person and how I thought they were performing in their everyday tasks and how her attitude was. Take caution with this.  

It was also a very stressful working environment. The patients had to wait hours to see a doctor, especially at the Wooster location. They would take it out on us because we were the first face they saw. It was emotionally taxing getting yelled at multiple times a day. It was also evident that management only cared about the cosmetic patients (those receiving Botox, etc). They were highly favored and taken back to a room quickly while the customers who were suffering were made to wait--sometimes even up to an hour in a half. It was just discouraging to watch as I came from a different office that truly cared for each patient and their well-being.

I came to this company not knowing what to expect because I have worked in different medical fields but never dermatology. Coming to Trillium Creek was the greatest decision ever. The environment here is so friendly and positive. They are strict on standards and professionalism but that is why they are such a growing company. They encourage their employees to grow and learn. Trillium Creek's management is defiantly employee oriented. They go out of their way to support, encourage, and care about each and every person no matter their position. Management will frequently give out perks such as skin care and other stuff just out of kindness and showing appreciation. They always take great care of those that do their job well and are driven to succeed.  If you are knowledgeable and a hard worker you will be so incredibly happy coming to work every day. 

I have never before been involved in a company quite like Trillium Creek. The people here are professional, friendly, motivated, and informative. While entering into a new workplace after being at my previous company for 15 years, I was anxious to say the least. I was quickly accepted into the culture here and was given ongoing training for every facet of the job. Training was thorough and abundantly helpful as I fumbled my way into my new career. The staff at Trillium is very friendly and welcoming, and there is never a shortage of co-workers willing to help if needed. Management know what they are doing and know exactly what is needed from employees for smooth and efficient systems. Expectations are clearly outlined, and management is always open to discussion regarding positions/obstacles. I feel seen AND heard here, and I am proud to be a part of the Trillium Creek family.

I have been working at Trillium Creek full-time for over 4 years. Overall has been a good place to work. It's a good 7:15-4:30-5 ish job, the time I come in depends on if I'm opener, closer for whatever location I am at. 4 days a week was a huge bonus, hours work out to be about 36- 38hrs/week not really a full 40 unless you work 5 days, which is overtime. You learn something new every single day, and my coworkers help make it that much better.



Typical workday consists of 9 hour days, normally you are given the option to work 4 or 5 days a week. Management can be frustrating and many employees feel that the decisions made are not productive. Due to this, the morale is low. There are definitely cliques in all departments. Hardest part of the job is feeling appreciated and recognized for what you do. Most enjoyable part of the job is the fact that you are part of a team with the goal of helping patients which is very fulfilling. 

Working at Trillium Creek has been an extremely rewarding experience thus far - day to day includes rooming and getting patients information, relaying that info to a physician, charting during visits, and discharging patients. What makes this job rewarding is the joy of working with different medical assistants and physicians each day, while also seeing patients lives improve drastically from the care provided at TC. Each provider is extremely knowledgeable and willing to give you extra insight into each diagnosis if you’re wanting to learn more about dermatology. On top of that, each co worker and staff member is always willing to help you along the way with any questions throughout the day!

This facility is poorly managed and will fire with no warning. The employee turn over is stunning: they are always hiring because they are unable to keep employees. Do not count on job security at all.  Your work schedule is subject to change at a moments notice. The benefits are expensive and the vacation policy is not convenient. Do not count on reviews in a timely manner.  Reviews are focused on how the employee likes the company and when asked, the manager finds it odd or humorous how everyone asks how they are doing as an employee. The ideal employee in their eyes is single with no children. Co-workers were wonderful and I learned a lot about dermatology. It would be a great place to work if the management were changed.

Top Job Titles	Average Salary
Patient assistant 14 salaries reported	$20.00 per hour
Front desk receptionist 7 salaries reported	$18.00 per hour
Phone operator 4 salaries reported	$18.00 per hour
Assistant 1 salary reported	$16.50 per hour
Specialist 2 salaries reported	$21.00 per hour

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