cook

front desk agent

operations supervisor

kitchen supervisor

food runner

Triple-Shift-Entertainment-LLC

Triple Shift Entertainment took over Max Bowl locations at the start of 2023. I have been with the previous company since 2016 and it was family owned. It was a difficult transition period at first but now that we are a few months into this company I feel like I can give an honest opinion they are well structured and listen to our feedback. The employees are friendly, and management is understanding to at home issues. they have worked with me on finding a balance between work and home that i am happy with. I enjoy my daily interactions with customers and employees. the jobs are not hard, and I have learned a lot so far and hoping to learn more.

Even though Triple Shift works in a fun industry, they lack the direction and leadership to make a healthy and fun office environment.

Constant micromanaging has caused for high turnover and managers constantly bad mouth their past and current employees.

Work/life balance is hardly attainable and there is no space for growth.

There is also very little diversity, and very uncomfortable/innapropriate comments stem from the lack of inclusion.

I would not reccomend this company to my friends or acquaintances. 

Great place to work with good benefits.  Management is receptive to ideas to make things better and constantly striving to improve and grow.  The culture is very welcoming to new staff and the best part of the job is getting to meet new staff and helping them.  Hardest part is that during busy times of the year it can seem like you're working non stop but it evens out with the slower times where you have more down time and a better work/life balance.  

What is the best part of working at the company?
Opportunity to serve customers in that fun environment.

What is the most stressful part about working at the company?
Hi volume times with not enough help
Hours being reduced.

What is the work environment and culture like at the company?
Mostly high pace 
Very corporate.


What is a typical day like for you at the company?
You welcome customers with many different preferences,regulars and new ones, and try to provide the best experience while they bowl.

Bad management mangers don’t really care about you. Sometimes they will pay you less than the hours you work for. No overtime cause managers don’t wanna pay for it. Overall bad experience never again. But some of the workers are nice but it’s just the management that’s really bad. They say it’s really flexible but it’s really not manager will cut your hours and you will only work for one day a week and say it’s not their fault but yours.

The company doesn't give breaks due to downtime at the job sites( at least the one I work at) I've worked a whole year with 1 break that was for 5 minutes, despite the amount of times I've worked 10+ hours back to back. They don't care enough about the employees let alone the food safety requirements, they give you half assed training. The hardest part about this job is trying not to look lazy when there is nothing to do during business hours.

You get to work with some of the greatest people
in the industry.  The staff is wonderful.  Willing to help out in all departments.  Then there are the guests.  They are great.  We make sure time spent with us is memorable.  If an issue arises upper management is there to lending a helping hand.  They are easy to talk to and respond in a timely manner.

The upper management team has no respect for your personal life and will ignore all availability requests you give them. They show zero appreciation for employees who have worked for them for years and fire people whom they simply don’t like anymore. Every employee dreads going to work there. 

I enjoy being empowered at work to take care of the people.  From our employees to our guests, I'm given the ability to learn, grown, and teach on a daily basis.  My coworkers are passionate about serving people, and I have the tools to do my job.  I'm encouraged to succeed, and often giving praise in public and counceling in private.  I enjoy coming to work on a daily basis.

What is the best part of working at the company?
Flexibility to create processes and functions

What is the most stressful part about working at the company?
The highest management individual who has since left the company.  

What is the work environment and culture like at the company?
Stressful when the volume of ad hoc requests come in with the expectations being way too tight.

Top Job Titles	Average Salary
Cook 25 salaries reported	$17.24 per hour
Front desk agent 14 salaries reported	$12.61 per hour
Operations supervisor 12 salaries reported	$20.50 per hour
Kitchen supervisor 4 salaries reported	$19.00 per hour
Food runner 6 salaries reported	$12.60 per hour

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