client services associate

teller

operations supervisor

branch manager

senior relationship manager

Triumph Financial

A typical work day at Triumph Mortgage consisted of ordering title work, title company approval, appraisals, and home owner's insurance. I also completed Data Verify, and the Vendor Info screen within Triumph Mortgage's system. My progress was tracked in a processing queue, and I was responsible for following up on existing orders of the items above, and ordering new ones each day. Emailing and communicating with title companies, appraisal companies, home owner's insurance companies, and my colleagues at Triumph Mortgage. Excluding email, a lot of these duties were handled over the phone.

This is one of the only companies I have worked for that cares about their people to the core. Culture is huge in all interactions and pervasive throughout the company. The culture is one of putting the employees and the clients above all else. The benefits are great and show how much the company give back (they even give you 3 extra PTO days each year to volunteer with any charitable organization of your choice - my kids' school trips even counted). They have tons of events (birthday celebrations, company picnics, annual holiday parties, monthly lunches, etc.), so it is a lot of fun around the office. Lots of opportunities for training/development, but not everyone takes advantage of this. Lots of support from management, too. All in all, a great place to work and grow within the company.

There is definitely a "mold" that you have to fit into in order to advance and even survive at Triumph Bank.  If you don't fit the mold or if you have a voice of any kind, you can bet you are on your way out. I can only speak of the retail side, but the managment is horrible.  There is no leadership. There is no accountability and there is little care for employees. Branches will go MONTHS with just 2 or maybe 3 employees! 

If you truly want to advance in the banking world and work for a company that values its employees, this is not the place for you. However, if you are more interested in a popularity contest where actual skills are seen as a threat, then Triump Bank is right up your alley.

Triumph Bank offers flexibility and space to grow. A friendly and efficient environment with common goals of doing the best job possible for our clients through seamless processes. Triumph is one of the Best places to work. 

However. Triumph will now become Simmons Bank effective October 11th. This is the only reason, I'm seeking new employment. Otherwise, I would retire from this Bank. A group  of banking professionals with years of experience help to build a special place to work and grow. I will treasure the experience forever.

Even though it's a positive thing to see a company grow, it has become more and more "corporate" over the last year or so. The employees are now only looked at as a number. We don't matter much anymore and the compensation is much lower than the average in the industry

Company leader in transport financing.  Good values and ethics. Work is tedious and menotonous.  Constant oversight via systems as to what you are working on and connectivity time via phone, teams, outlook etc.  Good leadership and involved managers and caring employees. 

The current management in the mortgage department is negative , unresponsive and retaliation against any complaint is the norm. The management is cliquey and  the  office atmosphere is hostile and certain people are harassed and humiliated in a public manor.  It’s is not unusual to witness different employees crying at their desks because of the treatment from management.

The company has the opportunity for great growth, but the employees and management are not willing to make the changes that would be necessary to accomplish that growth.  

There is a core group of employees "old timers" that run the place and are very protective of their turf.  That core group needs to change for the growth to occur; otherwise, they will be in a status quo.

Overall, Triumph is a great company to work for. It is a mid-cap/mid-size publicly traded company that feels more like a small business in a lot of ways. CEO and other leaders are very visible, friendly, and approachable.

My supervisor goes out of his way to help me succeed as a person and as a professional.

I worked for this company for 2 yrs only to never receive a raise nor promotion. They are both scarcely available with this company. You tend to do multiple jobs that are not in your hired job description and are not compensated for the extra work. The turnover rate is horrible. Tenured employees still currently awaiting promotions. 

Top Job Titles	Average Salary
Client services associate 69 salaries reported	$19.42 per hour
Teller 10 salaries reported	$19.49 per hour
Operations supervisor 11 salaries reported	$22.05 per hour
Branch manager 7 salaries reported	$55,387 per year
Senior relationship manager 3 salaries reported	$148,051 per year

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