regional vice president

senior analyst

full stack developer

software engineer

planning consultant

TruStage

I was a financial advisor at a credit union program here.  I was a CUNA Mutual Employee.  I cannot speak for those who are employed by the credit union directly; those who are dually managed.  I hear those packages are better.  Executives here talk a good game as they do middle level managers.  Everything is top down.  Only positivity is allowed.  You are not allowed to bring up anything that is broken unless they ask you for your input.  You are told what to think, what to feel, and what to do.  If they don't like you, the middle manager axe men will take care of you real quick.  They give you promises about how they will fix systems, processes, support; and months or years can go back while they debate whether to do it or not in committee or how to do or if to do it at all.  Executives and mid level managers are high on their own supply as is the company.  They offer you the lowest pay possible and tell you how great it is for you to even have this opportunity.  Maybe the pay and benefits are great in middle America like Iowa or Wisconsin but they are average or subpar compared to the coastal states whether you live east or west.  Their back office could care less about your problems.  They get paid the same regardless if they give you good service or not.  They don't have to talk nice to you.  They are salaried while you are on commission.  Your client problems are yours, not theirs.  They don't like to provide phone support.  Email is preferred or you can read their online directories.  But they do they a large percentage of your revenue for this self service support.  They talk about all their great full time benefits which are standard in corporate America.  It isn't a differentiator at all. They talk about values, diversity, and culture but when it's time to execute it the senior management and home office disregard it.  They set meetings at 8am eastern which could be 5am pacific, but you are not as important as their timezone.  So much for respect and diversity.  Your opinions are valued even less to executives and home office after all they are home office and they hold the title.  You work for them, not they work for you.  Everything they do will remind you of that.

Past IT Employee: CUNA has done a phenomenal job of hiring great people. Honestly, my colleagues were phenomenal, all around great people. Work/Life balance was also amazing. 37.5 hour work weeks with every other Friday off. Managers were very accommodating when it came to family and unexpected time off. CUNA has also done a great job with their DEI efforts. Their response to the pandemic was nothing short of amazing. Where CUNA mutual falls behind is with their upper level management, at least on my team. The upper level manager fostered an environment where perception is the rule. If the manager even thought something bad about that's where you stayed, in the dog house. No matter what your colleagues or manager said, the upper level manager wasn't going to hear it. Needless to say, promotions and compensation stalled. CUNA's compensation is all over the board, some people are paid extremely well and others not so much. i suppose that's true for all places of business, but a particularly egregious at CUNA. Two people with the same qualifications, experience, and responsibilities had salaries that differed by a factor of 2! Absurd. 

I'd say a 3.5 stars out of 5 is adequate.

My role as North East Regional Sales Manager required extensive travel to the tune of 2 to 3 days per week. The time was well worth it because I was able to spend valuable face time with both sales reps as well as credit union members. My overall function went beyond the scope of field training and included recruiting, motivation, product and structured sales training...and more.

I found the management team to be extremely professional, straight forward and most of all honest and this drove a culture of caring and integrity throughout the entire organization.

The most enjoyable part of the job was engaging with my  sales team in one on one coaching sessions an on our Friday sales conference calls. 

The hardest part of the job was having to keep the team motivated during a time when the organization made a decision  to close out the product line. 

As a regional sales manager I found it easy to engage with my peers and to collaborate fully in an effort to meet and exceed sales objectives.

The work/life balancDepending on the department, your work/life balance can vary but tends to skew towards heavy workloads beyond one's capacity. The pay is low and not market competative. As an employee represented by the union, I feel that the company singles me and the other members out. They offer lower bonuses than our non-rep counterparts, they offer insubstantial raises far below inflation, and they try to cut our healthcare benefits and pension everytime we enter negotiations. I don't believe the company cares about us even though they put forth a public image of a place that treats their employees well. 

When I was hired, I was told that there were plenty of internal advancement opportunities. That's certainly true for some people, based on the conversations I've had with several employees over the years. But many very talented people get stuck in their roles for years, applying for dozens of internal positions without success. 

My manager flat out told me that advancement depends on who you know. I work in a very isolated area, so I actually have almost no connections to other departments within the company. 

I've tried to make myself more marketable by acquiring new technical skills on my own since joining CUNA. And, even though the company covered my tuition for graduate school work in data science, I've been turned down for every role in that area due to "lack of experience." (My GPA is a 4.0, by the way). I don't get what I'm doing wrong, honestly.

I've given up on moving into a new role at CUNA. I'm looking outside the company. Difficult during COVID, but necessary at this point.

CUNA is state of the art with their tech equipment. The employees seem to be happy, and it has a friendly work environment with a relaxed atmosphere. There is no punching a time clock. I love that they use the "Honor System." You feel like an adult as there is no one "watching over your shoulders" all the time. Their training is done in a pleasant, patient, professional manner and the upper management seem to take the time to acknowledge you. I also liked the casual dress code, including the ability to wear jeans. Their cafeteria is large, well stocked and has packaged and fresh food made on the premises so you never have to leave to get a drink or a bite to eat. I was truly upset when they ran out of work for me to perform and I had to leave sooner than expected. I would love to go back. I absolutely would recommend CUNA as a great place to work. I am currently looking for a permanent position and hope one will open up soon at CUNA that suits my qualifications.

Good company overall but just went through major consolidation and elimination of positions despite repeated record growth and profits over the past several years. Constant "Do more with less" mentality of management has over stressed and worked professional staff, causing talented employees to leave regularly for other companies.

Co-workers are great overall, facilities are top notch with gyms and cafeterias with wide selection of offerings daily.

Upper management doesn't follow through on project commitments, chases latest corporate fads (Agile etc.) without providing proper training or resources, outsources part of the coding offshore, yet point fingers at the staff as the cause when projects are routinely behind schedule or fail outright.

The benefits package here is truly outstanding, and the compensation is competitive with industry standards, making it an attractive option for professionals looking for financial stability and solid perks. Health coverage, retirement contributions, and paid time off are all areas where this company genuinely shines, and it's clear they invest in their employees' overall well-being.

That said, leadership could use some improvement when it comes to decision making. There have been moments where strategic choices left many of us scratching our heads, and better communication from the top down would go a long way in building trust and keeping morale high. Transparency in how major decisions are made is something that could use real attention going forward.

Overall, however, this is a genuinely great place to work. The team culture is positive, the work is meaningful, and the day-to-day environment makes it easy to show up motivated every morning.

What is the best part of working at the company?
If you really are in need of a job it’s a great place or you like to change jobs a lot . This company is not one to make a career at . They are in the process of getting rid of the pension for new hires .

What is the most stressful part about working at the company?
You are not treated as an adult but like a teenager.  The company has an old stuffy high school feel to it . Your childhood friend’s dad who tried to dress weird and listen to your music to fit in this is them . Instead of sticking to what they know they try to do things they constantly fail at . Recently they started finding start ups and lost a lot of money . To cover this up they have to get rid of the pension system to recoup that money 

What is the work environment and culture like at the company?
Autocratic and depressing not a place for any self development or self fulfillment .

What is a typical day like for you at the company?
Fixing errors that the teams off shore make.

Financial Planning conversations with the credit union employees and their members across the country. Offering tailored financial planning services to meet clients individual needs and goals.

I learned that the financial services industry is always changing and growing, so you must keep yourself current with market news and participate in on-going educational workshops to stay in compliant with regulatory requirements and laws.

Hardest part of the job was developing rapport with clients via telephone since we worked remotely as financial advisors. But once the rapport was developed, the client relationships were stronger than any other position I have had in Financial Services.

Most rewarding is that we were able to change the financial lives of many people all over the country and offer guidance for financial wellness.

Top Job Titles	Average Salary
Regional vice president 5 salaries reported	$83,620 per year
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