cook

line cook

security officer

cashier

restaurant manager

Turning-Stone-Enterprises

They DO NOT PAY their employees. Yeah, I got free training to be a table games games dealer: only because they are desperate to hire. They can't keep anyone. I started out as a counting clerk at $12.50, after 90 days they bumped it up to $13.50. Hated the job: my team would be forced to stay locked in the counting room until the job was done. No bathroom breaks allowed! And we could be stuck in there for long hours. Longest I had to spend locked in that room was 9 hours straight (no bathroom break). So I decided to switch to being a dealer. It was supposed to be better pay because of the tips. After working $13.50 as a clerk they, they forced me to go down to $7.50 base pay. Ridiculous! And tips hover around $9-$10. We are paid bi-weekly. And we are supposed to have 2 days off a week. Well, don't expect 2 days off, they are always short on dealers, so most of the time they will schedule you for 6 days a week, if they cannot finagle 7 days. And don't expect to start work at the same time everyday. All dealers are forced to start on swing shift, and swing shift hours start anywhere between 12 noon and 10pm. No joke, sometimes they will schedule you one day for 10pm-6am, and the very next day you could be scheduled for 2pm-10pm. Ridiculous! No joke, you could have a different start time every day of the week. Impossible to plan your life, they want your life to revolve around them and be available at their beck and call. They're supposed to give you your schedule 2 weeks in advance, you're lucky if you can get advance notice for one week. And they often will change your schedule in the middle of the week, so be sure to check daily. Expect to work all holidays, no exceptions. If you call in sick, they immediately take it out of your paid time off rather than your sick pay: obnoxious. Health insurance is terrible. The plan with the lowest deductible is $500, pretty much worthless unless you have something catastrophic happen to you. Otherwise you're paying almost full shot for doctor visits and simple tests, plus your copay. You can make good friends with most of your coworkers, but lack of pay and rough schedules leaves everyone exhausted and miserable most of the time. Some of the managers are great, but some aren't worth their salt (hired out of desperation I can only assume) and will treat you lower than dirt. The rules change depending on who your supervisor is at the time. You have to ride a bus to get into the building a specific way, so you should to show up to work at least a half hour early so you can make the bus. It's very annoying. They're short on bus drivers too.

The training was minimal and elementary in nature. Little or NO room for advancement. Condescending attitudes by supervisors who seemed to enjoy talking down to those below them. Critically poor attitude concerning requests for time off for VA medical appointments. Time off was granted, but not without the requisite condescending attitude by management. Complaining to the VA about this, which is my right and obligation, only created more tension. I was also blamed by management for logging out crucial equipment to do the job that was required of me. With management claiming it was not in the budget to repair or replace the machinery. I believe it was their attitude that I make do with the downgraded equipment which needed repair and still maintain or surpass the work quota. After putting up with this inane situation for I year, I decided to quit the job. I would say the most difficult part of this job was putting up with and abiding with the attitude of management. It was also complete chaos when I discovered a shortage in the number of decks of cards listed in the nightly retrieval report differed from what was actually dropped off in the morning. The confusion was even greater when the count from the pit was in error, causing delays from 15 minutes to several hours as the floor was searched for the missing decks of cards, and sometimes dice. Sometimes, the count was never fully resolved, and I was advised that the reports would be altered to make up for the discrepancies. To me, this was very disconcerting knowing that the differences in the actual counts, and what was reported on paper were eventually going to cause problems.

you have to be ready to expect the unexpected; you are guaranteed to see crazy things if you work on the gaming floor.

you might not get the job you applied for - you'll probably end up where they need people (especially if you don't have specialized skills or training).

job security is there because of all the understaffed departments and turnover rates but the pay might not be worth it (even with tips). 

the back of house is gross and could use some serious fixing up (every other thing in the bathroom is busted), along with an overhaul in its personnel.

the shuttles, and most of the drivers, are terrible. it would be nice if we could park closer to the building.

one of my managers is a lazy, gossip monger so, that makes the workday barely tolerable. i hate to say you should expect at least one person like that when you work here but, yeah, it's pretty common.

 the reliable employees tend to get overworked when the underachievers can't be bothered.

in most departments, you can become a manager if you put in the time, but the better positions go to the individuals with education and relevant experience.

you can probably get the hours you need because of the multiple shifts and the fact that the casino never closes..not even for blizzards.

The want ad states "must be experienced", but they have such a high turnover, they hire inexperienced massage therapists right out of school. You will do an average of four to seven massages per day with ten minutes in between, IF the guest comes out immediately. You usually end up with three minutes to change the linen, IF there is linen, wash your hands, get the next guests intake card, unless they are a return guest, then they don't have one. So, if something with their health changes you will only know with questions, and that takes a few minutes and doesn't set well with guests. If the guest complains, you get to go into the managers office. Managers do not back their staff up.
The oils are diluted and tiny portions for scrubs etc. are insisted on.
Co-Workers are wonderful.
Hardest part is being told to do things we were trained not to do, like give the guest what he/she wants even if it's CI, "TS has lots of Insurance" - yes that came from a manager.
Management does not consult with their professional staff before making new policies, and policies change VERY often.
You WILL work week-ends. They never have staff enough to cover their employees sick days, vacations or high turnover. If you want time off, you must find coverage, but it can't be anyone with too much OT, and the on-call people are on the weekly schedule and not used as intended.
I learned how to keep a detailed record of the insane way they lose money.
I love what I do and the majority of guests are awesome.

Fitness Attendant at the casino is probably the best job in the entire casino. 
I worked with great people, management was understanding and appreciate everything you do.

My co-workers and I got along great and we had wonderful relationship almost like family. We would all make sacrifices to make sure everyone got there vacations.

They are very encouraging and welcoming if your interested in teaching fitness classes and learning more about fitness.

Its a small gym so everybody knows everybody and you really build relationships with some of the members and guest.

Some guest are rude and can be down right nasty. But the good people out way the bad. The ones you build a relationship tip you often and always showing they appreciate you around Christmas time.

The staff will work with your schedule as much as they can but there are some limitations but you can tell they really try to be flexible. You kinda have to give a little to get a little.  As long as they see your willing to do the same for your coworkers they will work with you the best they can.

They pay isn't awesome but its not bad for a college kid, retiree or newly wed, Especially if your in the field of fitness

The best part was the staff and members and the relationship you build.

The worse part no real advancement unless you go to some other department

For starters, the treatment of employees in different departments is drastic. There are differences in PTO, holidays, insurance premiums, and pay increases. All office staff is given the day after Thanksgiving as a holiday or given time and a half to work, while all others are required to work that day with no incentive. Many casino staff are given 3, yes THREE, days of PTO for their first year while all office staff are given over 10 days off. All director level positions are given free insurance, all other employees (typically making less than 1/4 of the director pay) are required to pay hundreds of dollars. All casino staff should expect to work every holiday, every weekend, start on swing/night shift, and make significantly less money than most other companies. Very little room for growth unless you work at another casino and then come back with "more experience", harsh and jaded managers that only see you as a number, lots of favoritism from higher ups, and extremely unpleasant relations between departments. Casino staff will always warn new employees to beware of the "suits" because the professional staff feel that their college degree and fancy blazer makes them better than anyone that doesn't work in the offices. But if you can overlook all these problems, the employee cafeteria is cool and you get employee discounts at all the properties. Best of luck to anyone who works there! Don't go crying to HR if things go wrong because they are always on the side of the business. 

A typical day at work involved stocking game tables with monetary game chips. I ensured that casino guests were of age on the gaming floor and worked with on-site state police with calls for service within casino grounds. I maintained and promoted the casino with pride as I enjoyed who and what I worked for.

I learned guest services and learned to manage guests that were unruly, intoxicated, and provided professional service that upheld the Casino's reputation.

The management treated their employees as people and not just subordinates. They worked with you and were easy to approach. They were firm, fair, and honest.

My co-workers were great work with. We had a strong camaraderie and looked forward to working together everyday.

The hardest part of the job is that I observed those who exhibited signs of a gambling addiction. Also the cigar/cigarette smoke in the Casino was heavy.

The most enjoyable part of being security at the Casino was working concerts of many famous musicians and comedians. I also was able to meet and greet famous actors and actresses who frequent the casino. I enjoyed learning about the Native American culture that the Casino was built on.

A day as a porter can be stressful and definitely requires good time management and that’s the first thing I learned when I started there. I stock alchohol in the fridges, stock the cooler and make sure kegs are full, make sure everything is to date, change garbages, clean the bar, sweep and mop at the end of the night, and make sure the well are melted of ice and everything is locked up and secure. Management is not very organized and since there is multiple supervisors things can get a little out of hand at times and not everyone agrees on the same requirements at work. The hardest part of the job in my opinion is time management and getting multiple things done as quickly as possible simultaneously while also having occasional interruptions and small problems. In my opinion the most enjoyable part of the job is on less busy nights when I can take a breather and have more time to do other tasks and little jobs that the supervisors may put me on throughout the night. These things are the fundamental parts of this job and is what is expected during your shift and is also a great job for exercise considering your constantly walming long distances.

Typical day started 6:30AM-5PM. All employments have been generally a 7/24 job on call 24 hours a day due to managing the facilities or departments. Multi cultural staffing. In charge of hiring all the departmental staffs, budgetting the department, training, etc.
I have always enjoyed my employments and given them my full attention. Hardest part is not being able to have close friendships due to being the upper management of the staff. Most enjoyable was the contact with the staff and their families through work activities and holidays, etc. Learning the multiple cultural aspects of the staff was a great learning experience.
Having to explain the complexities of multi cultural staff and low income staffing to upper management was always the hardest part of the job. Upper management can lack the empathy necessary to manage lower income staff. Staff retention, with very low turn over has always been my best quality.

It is my personal opinion that this place is not a very nice place to work. Pay rates are frozen so there is no chance or earning more money unless you get a promotion, and the opportunity for advancement barely exists. Management pretty much decides who they want for a position and make them apply for it and then close the posting. There's not even a point to have internal interviews. Different levels of Management are not on the same page. You will rarely get any acknowledgment for any hard work that you do and they will sometimes expect the impossible from employees. They are not organized and they care about the guests more then their employees. They take advantage of you and suck you dry, this place really drains the life out of you and they don't care because you are easily replaced. It can be a great place if you just need a job, but if your trying to make a career out of it that will only happen if you are lucky enough to become noticeable by management no matter how hard you try.

Top Job Titles	Average Salary
Cook 43 salaries reported	$22.27 per hour
Line cook 31 salaries reported	$24.62 per hour
Security officer 42 salaries reported	$16.98 per hour
Cashier 17 salaries reported	$16.85 per hour
Restaurant manager 32 salaries reported	$56,775 per year

Working at Turning Stone Enterprises: Company Overview and Reviews

Turning Stone Enterprises

Turning Stone Enterprises Ratings

Popular jobs at Turning Stone Enterprises

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected