customer service representative

sales representative

outside sales representative

business services representative

sales manager

Ty Inc.

IN my opinion there are 2 people who are responsible with the huge downturn in business.  

Both their names start with the letter T and one is a man and one is a woman.  They have pretty much driven a once great company into the ground.

How can they expect ANYONE to get new accounts when they sell ON LINE FOR LESS then retailers can charge?  Who wants to buy a product when the COMPANY undersells them?  Retailers can't sell for $4.99 and offer free shipping and in many case they pay no sales tax.

There is a HUGE turnover in sales reps.  Before you apply, go find someone who sells TY (if you can) and ask them how many sales reps in the last 5 years have they seen?  I bet in some cases you will hear 5 or more. They have a big turn over in regional managers also as  well as in National Accounts. No matter how well you do, it will never be good enough.  You will be micro managed to death.  Don't know if the post about being tracked by GPS is true or not, but it would not surprise me.  

It is a COMMISSION job, so why would they think people won't want to work if they only make what they can sell?  Just shows how out of touch the main "T" people are.

The sales people are blamed for everything, even though they have no real input into anything involving sales.

My suggestion is stay way because I hear that expenses can eat up 1/3rd of your paycheck (before taxes) because they give so little for expenses.

From the Owner and his Management team, there was never a positive happy sales force.  The product is what made the sales force happy.  The owner had so much distrust for his sales team that he wanted a picture from every account once every six weeks.  Some account needed to be serviced every week,although upper management wouldn't consider it a sales call.

I increased business by more than 30 % as well as shipping 30% more than prior year.  I opened up more than 26 new accounts.

The most enjoyable part of my job was my product. I was able to see smiles on children and adult faces by watching them buy my  product.  What I know and knew was negativity does not motivate a sales force.  When a sales person is on full commission, the support team needs to really be behind them .  The sales force in this company has no support from customer service.  The owner pitted them against each other.

Given your account list for your Tri-State territory.  Needed to visit and take pictures of 6-10 accounts per day, in some cases my first appointment would be three hours away.  Present new and existing product to new and existing specialty gift accounts.  I learned what the needs and wants of my customers were and fulfilled them.  The management changed every two to three months in the last two years of my employment.  Never met or had conference calls as were always done weekly in the past.  Co-workers were wonderful and we all work together solving daily issues and problems that would surface.  Hardest part of the job would be the windshield time the lack of communication with the upper management and of course trying to capture 6-10 pictures of accounts every day.  The most enjoyable part of the job would be my customers, and the pay of course.

Responsible for merchandising & ordering of Ty product in variety of stores. Need to be able to effectively interact with Store Mgmt and Receiving, along with completing reports, ordering, and attaching pictures ea. visit via Ty phone Ap. Bulk of emails receive are from Ty employees who review pictures of store visits. Visits can take anywhere from 15min-90min depending on # of Ty displays & condition of displays in accounts assigned. Expected to visit 90-100% of accts/mo w anywhere from 65-85 accts/mo in PT role. WARNING: Reps will sign paperwork upon hiring that states “...territory is subject to change...including number of locations and or mileage...”. This allows for Ty to change your territory at ANY time & expect Reps to drive w/in a 50 MILE radius of your hm w/ only .20/mile reimbursement & max monthly payout of $175/mo.

* Review daily sales targets with account executives to plan.
* Establishing weekly, monthly, quarterly and annual sales goals for region; while keeping expenses to a minimum or at target. 
* Managing and coordinating trade shows, set up, appointments and overall show success from product, placement and programs.
* Over see a team of field account executives that are the leaders within the company's foundation. 
* Most enjoyable part of the job, is the product, the customers and daily involvement with my successful team.
* Establish key relationship roles with Regional and National retailers.
* Annual repetitive Sales Awards for Achievements in account penetration and exceeding sales goals. 
* Member of Presidents Award Club or TOP 1% of Sales Leaders within company.

In this job, committing an error, is not what you wanted to do.What you wanted to do is, get the job done fast and right. A typical day at work ment, finishing what you had to do. I learned that having a job, working in a warehouse, at age of 17, was strenuous and exhausting. That did not stop me though. It made me tougher. The hardest part was waking up. You had to wake up at 4am to start getting ready. It was worth it. The most enjoyable part of the job, was the people. It was them that gave a boost when i was down. It was them that made me laugh when all felt dull. It was them that helped me get through the day. Without these kind, generous people, i would feel alone. My manager, was the sweetest person ever. He knew everyone. Had a good relationship with them. I would sometimes start a conversation with him. He was a good guy.

I worked at Ty Inc for 3 years in their Accounts Receivables department at their corporate office in Westmont, IL. The manager of that department picked favorites and did not treat everyone equally. I also wanted my hours changed and they wouldn’t even accommodate me due to “business need” however when I left Ty they eliminated my position so apparently there was no “business need.” They just didn’t want to accommodate me. I was treated poorly and unfairly. My entire department was not professional or team players, I dreaded going into work everyday and no job should make an employee feel that way. They also paid considerably less than most other companies.

There's lots of turnover in sales reps here.  Not commissions based salary friendly.  Lots of non-sales time/task spent daily, drive hours for small sales, always out of stock on top sellers and required to get non-sellers on your racks, that sit for months, taking up space.  New people get left over accounts in a territory, while the good accounts, in your territory, have been assigned to Manager's favorite reps.  They can't be trusted!

Selling plush for a world known company is fun and easy, with the exception of the fact that it is an economy based item.  They supply tons of samples and the people you work with and sell to are usually fun outgoing and open to new ideas.  Lets face it Plush will sell itself it you can put it in the Hands of the buyer. Providing the economy is stable and there is extra spending funds available.

A typical day would be to drive from store to store to merchandize the TY products and make sure they are following the TY Contract.
After each day fill out your monthly mileage report and the Weekly time sheet. You have to do all your store on your monthly list Without going over a certain amount of hours.  It usually only takes me about 2 1/2 weeks to finish my list of 76 stores

Top Job Titles	Average Salary
Customer service representative 2 salaries reported	$20.53 per hour
Sales representative 55 salaries reported	$44,227 per year
Outside sales representative 46 salaries reported	$50,000 per year
Business services representative 1 salary reported	$52,500 per year
Sales manager 4 salaries reported	$75,000 per year

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