financial advisor

customer service representative

employee benefits account manager

sales director

account manager

U.S. Retirement & Benefits Partners (USRBP)

This company handles retirement benefits, and also completes enrollments for employee benefits for other institutions. They are based in Pennsylvania and have some remote work, some hybrid, and some in-office.

This company has GREAT communication with employees. Meetings with employees to get ideas of how to be better, and they offer inside hire first for open positions.

I'm sure people at most companies wish they were paid better, and I feel that way here, but the pay is okay and they do give reviews annually with the opportunity for a raise.

Working remotely has been a blessing to me and many others. The flexibility is exactly what I need, and I am given the set schedule I prefer. Sometimes they need coverage for new clients and my schedule will change, but it is not permanent, and just the needs of the job.

You are given SO much encouragement! There is always someone there to help when you need, and always someone there to listen. They have generous PTO and paid holidays.
The medical benefits arent the best, but the other benefits are very nice.

Overall, I believe good people make a company great, and this one has it in spades. I enjoy working here.


I had a fantastic experience throughout my tenure. The management team was exceptional, they genuinely listened to employee concerns and actively sought feedback on how they could improve. This open communication fostered a positive and collaborative work environment.

I learned a great deal during my time at USRBP, thanks to the ample opportunities for professional development and the supportive team. The company values growth and innovation, making it an excellent place for anyone looking to advance their career.

Working at US Retirement & Benefit Partners (USRBP) has provides opportunity for professional and personal growth over the past 10 years.  It's been great to see the company grow to over 500 employees in such a short time.  The future continues to look bright and promising.  I've also been able to create lasting relationships within the company, as well as with external professionals.  USRBP has multiple locations throughout the United States, and I've been able to attend multiple professional development opportunities through the country.  It's great to know that as the company grows, so will I.

I am able to work remote, but still feel like part of a team. Everyone is very helpful and management always ensures I have what I need to succeed at my job. I appreciate being treated like an important part of the company, and I feel valued. The job varies from being busy some days to more relaxed on others, but it is never overwhelming or boring. I absolutely see a long future for myself at this company.

I worked for them as a result of a company buyout, and watched the company unravel. Went from having clear procedures and structure to no procedures and no direction or training. The HR department treats employees like a number and gives jobs oversees, fires people for medical conditions, and runs like gas tank with sugar in it. The experience was awful during and after.

I began working at USRBP just 4 days before COVID-19 pushed us to work temporarily remote.  I learned the various aspects of my position via Teams meetings and phone calls with colleagues and senior management and immediately began working on a collaborative project that has allowed me to learn about the company and become familiar and work with many partners and colleagues across all the partner firms.  I feel welcome, appreciated and trusted.  A great place to work and I look forward to seeing what the future holds at USRBP!

The people here are friendly and the work keeps you busy without being too stressful. They have been very accommodating throughout the COVID pandemic and allow employees to work from home. The benefits are good as there are many options and priced well. However, the paid time off can be approved upon. Unless you're in a management role, there are minimal PTO days and you barely accrue any during your tenure. They do let you out early on Fridays in the summer and genuinely seem to care about their employees.

Terrible upper management. Every company has their own culture and their own way of doing things. When a new employee starts it's important to train them and shape them into how you do things. Not here, I was let go in less than two weeks because my director wanted someone who could just walk in and "get it." Uptight environment, poor pay, but the health insurance is good. Please, if you have a current job DO NOT leave your job for this one.

USRBP is a fast growing, highly agile company. With our technology enabled solutions and national presence, USRBP offers a level of benefits consulting, online enrollment, and retirement solutions not available anywhere else.

When you work at USRBP, especially in technology, you will have the opportunity to use the latest cloud technologies in delivering solutions to clients. The only limits to your growth are what you are willing to learn.

What is the best part of working at the company?
Family oriented. Great company to work for!

What is the most stressful part about working at the company?
Call center, back to back calls to certain times of the year

What is the work environment and culture like at the company?
Team orientated and they care about their employees

What is a typical day like for you at the company?
Goes fast. Plenty to keep busy with

Top Job Titles	Average Salary
Financial advisor 8 salaries reported	$100,000 per year
Customer service representative 2 salaries reported	$47,000 per year
Employee benefits account manager 1 salary reported	$75,000 per year
Sales director 8 salaries reported	$110,000 per year
Account manager 1 salary reported	$62,500 per year

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