outpatient therapist

clinician

screener

patient transporter

referral specialist

UChicago Medicine

A typical day in an ambulatory clinic can vary, but as a newer site, we are drastically understaffed and unheard. My training was haphazardly thrown together and of no benefit to my job performance. I was the only one of my job title at that location with no nurses in my specialty or phlebotomist available to help me complete the required sign offs. This lack of skills and competency training is ultimately the reason I am leaving, as there are very limited resources in continued education, especially for locations outside of the city. I was confronted by the educators of my employment title for not being in compliance of the training requirements and sign offs, and when I responded with the situation at the location I was at, they were not aware. That is another huge issue among such a large hospital system that continues to expand. Communication among sites and different departments is lacking, and it ultimately affects the clinical workers in the end.

Management is also notoriously bad for making change at UCM. It is no secret that a clinical background would make a huge difference in how the manager sees the workflow, but nurse managers or clinical experience in a manager is rare, and it affects the burden placed on employees. Management remains locked up in their offices denying the requests for extra support as they claim a clinical background day with a quad booking is manageable. 

I have also learned that despite working my hardest to see the clinic grow, come in and cover on my days off, and go above and beyond in making patients feel comfortable. The focus will always seem to be on your shortcomings, even things that happen months ago, and an eagerness to learn is null and void. 

I was excited to join what I thought to be a great hospital network. Unfortunately I quickly found out that was not the case. I noticed a huge disconnect between coworkers and a bigger lack of comradeship. A lot of the employees gossiped about one another, some became physical. The department manager is one sided and has favorites. Excuses were often made when anyone brought concerns to the manager and issues were not properly addressed including ones that involve patient care. While they do pay more than other places and offer great benefits, working at UCM just wasn’t worth the stress or safety risk. Also If you are offered a sign on bonus, expect to pay it back. I wouldn’t recommend UCM as a good place to work if you a) want to be part of a team, b) treated fairly, or c) learn new skills. Finally there’s no room for growth or promotion, expect any prior skills to be depleted. UCM has a high turn over rate for clear reasons and hires by the dozen. Do not be surprised when you see between 60-75 people during the onboarding process. The ad that I originally applied was originally for a location closer to where I reside although I quickly learned that that ad was only used to lure in applicants to the Chicago location. Keep in mind parking is not free and expect to pay a whopping $26 dollars a day to park in their garages, street parking is also an option however the risk of being ticked or towed are high. Unfortunately working at UCM took a toll on my happiness and was not worth the stress.

Like working with colleagues. Unfortunately with new management, no support, bias with favoritism. New manager is not following corporate compliance regarding transferring position. If she likes you, you don't need to be in your present position for at least 6 months. New supervisor was accepted as staff nurse initially but in less than a month because they came from the same facility, step up to supervisor right away without finishing her probationary period or fulfilling hospital's policy of 6 months on the current job. Human Resource favor the new manager's decision. Forced to cross train in another department for just 4 days. If you refuse, you lose your job. Very stressful environment, high patient demands for care but less staff. One person does 4 job descriptions or more, like RN, CNA, housekeeping, Secretary, etc., back to back admissions in less than an hour on top of discharge, passing meds, making doctor's call, attending to patients and families request, etc. When you suggest during a conference, you are complaining. Pay scale and merit increase depends on who you are. No job security no matter how many decades you have served for the company.

I wish I could give a 0 star review.
My experience working at UChicago Medicine was genuinely spirit & heartbreaking. I was told my work was of “unsatisfactory performance,” but throughout my time there I often felt like I never had a fair chance to succeed. Expectations were unclear, and whenever I worked hard to meet them, they seemed to shift again. It created this constant sense of instability, like I was always trying to aim at a target that refused to stay still.

What made it even harder was how alone I felt day to day. In my experience, management was rarely available when I needed guidance or even basic clarification. When policies or procedures changed, which felt like it happened often, I was left trying to piece it together on my own. The lack of communication and support took a real emotional toll. I cared deeply about doing good work, and it was painful to feel like my effort didn’t matter.

I’m sharing this because I truly hope the organization takes steps toward being more transparent, more consistent, and more present for the people working so hard within it. My time there was difficult, and while others may have different experiences, this is the honest truth of mine.

University of Chicago Hospital is a healthcare facility that embraces the whole patient both physical and mentally,and they also transfer this same philosophy to all their associates throughout the facility.
A typical day at work is very busy.  You must be able to multi-task constantly.   
I learned that working for a large organization require talent and great skill sets in managing the processes as well as tapping into each associate skill sets because you not only need their hands you need the whole person.  You must be able to maintain a positive environment in order to meet the demands of each day.
The management team must demonstrate collaboration, good communication, and team work between all shifts in order to show teamwork to the associates.  The hardest part of the job is building trust between you and the Associates especially when their is a climate where the associates feel that they are a team and management is not part of their team.  You as a manager have to break down the barriers and build trust and faith back in management.
The most enjoyable part of the job is when you have broken down the  barriers that divide management from their associates.  The joy you feel when you see the associates productivity increase and they began to  participate in different activities within the department.

I went in to Ingalls Memorial as a student interning under the Phlebotomy Program of Moraine Valley Community College.

 My day started cleaning my lab unit before seeing patients and stocking my area. 
I learned so much as a student in how to prefect my skill by observing other phlebotomist. Everyone was nice and very helpful.
My skills improved each day I received a patient.
 Venipuncture and butterfly system was the only system I used.
Management gave me things to do when there was down time. I observed their computer system (Soft Lab) by watching staff checking and receiving specimens from out-patient/in-patient in central processing.
 I inoculated 5 blood cultures before sending them to microbiology. 
I was not allowed to perform venipuncture on any patient that was 18 years or under, but I did observed children from 2 weeks to 18 years old. 
I believe the hardest part of the job, but I found most challenging, was locating hard to find veins. I did miss but was able to redirect successfully. I enjoyed the patients and pleasing them when they realized I didn't hurt them when inserting needle. I have the soft touch.

I worked for University of Chicago Medicine, for 20yrs, from being a Unit Secretary changed to Patient Service Coordinator to promoted to  Patient Service Representative.  I learn a lot and enjoyed, work with Patients, Family Member, Visitors, and the Medical Staff as a Team Player. They taught me a lot. I was always on the front line, and I represented Patients with a smile and respect.  I made the patient feel warm and that they was in the right place, plus, our medical staff, will take great care of them. I learn and believed, that you put the patient first, we are here to take care of them.  Working at a Hospital or Clinic, you can look in the patient eyes or body and tell that they patient is not feeling well at all.  You talk to the patient with respect.  You ask the patient for their, ID and Insurance Card.  Once you place they patient information into the HR system, you will see and verify all information.  You will ask the patient to verify their address, the last four digits of their phone number.  If you have someone with the same name, you will as the patient for the last four digits of their Social Security Number.  You then as them what is bothering them and let the MA or RN know their symptoms.  We at University of Chicago Medicine, worked as a Team Together. We, Put The Patient First.

At U of C we strive to provide the best patient care while maintaining patient confidentiality. Approximately five years ago U of C instituted Oracle and Epic Live to manage and update patient charts with the hopes to improve and better organize its database. I've learned to deal with prioritizing work, troubleshooting problems, reporting critical values, communication among different levels in the organization, and teamwork. Management and co-workers provide positive reinforces to one another and believe in lending a helping hand when necessary to accomplish our daily goals. The hospital strives and continues to innovative in the medical field. Creating new testing methods and having an extensive research division. Allowing our staff to learn and adapt to new testing methods implemented. Unfortunately some senior co-workers are not adaptive to change and make transitions of new testing methods unnecessarily difficult. The most difficult part of my job would be the commute and the most enjoyable part is the positive, inviting atmosphere we created as a group at our institution.

As a Sr. Oracle Financial Certified Consultant(GL/ AP /AR) i have gained knowledge working on various project including Implementation Up-gradation support, and has experience in various releases of Oracle Financials modules and i am very confident that, i can handle this job and willing to take more responsibilities as a Lead in financial Modules (GL /AP/AR/FA/CM). I am highly motivated and able to work under stress. I have got extensive experience in my previous position and have the specific skills you're looking for. I am fast learner who adapt quality to change and will hit the ground running. I am dedicated and enthusiastic about helping in my section to meet its goals and will provide top quality results with minimal over site. I am an outstanding performer who takes pride in my work because of the way i handle complicated activities.

My knowledge and experience, i have gained lot of knowledge in financial world from my previous positions and will able to increase my contribution and value to the company through a Lead responsibilities. I believe it is the right position for me and i can work to the best of my ability. 

So that i have applied this position which is suitable for me.

Hope this helps

I was a night shift traveler here. Work loads were so high that most of us rarely saw all of our patients. Residents and nurses would *constantly* make vent changes without consulting or communicating with you, changing orders or documenting that a change was made. Your charting on every patient had to include a note to cover your own a**. We were treated like we had no clinical knowledge at all. There was no communication from the other members of the patient care team unless they needed a neb or some equipment set up. Every single patient had several non indicated therapies ordered by residents who barely even understood what they were for which led to a lot of triaging therapies. No protocols in place. Zero autonomy. No support from management, nobody advocated for our department. Communication within the department was nonexistent. Then they started floating adult travelers with zero pediatric experience to Comer with no warning and no orientation or support from Comer staff. Massive dumpster fire. Almost no agency people I was staffing with extended their contracts, in fact a few left early. 0/10 would avoid 

Top Job Titles	Average Salary
Outpatient therapist 2 salaries reported	$57,250 per year
Clinician 1 salary reported	$28.50 per hour
Screener 9 salaries reported	$37.75 per hour
Patient transporter 9 salaries reported	$23.71 per hour
Referral specialist 3 salaries reported	$27.50 per hour

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