direct service provider

battery technician

tow truck driver

administrative assistant

office administrator

UNITED TOWING AND TRANSPORT

If you are mechanically inclined, this job is simple. Unfortunately, it comes with managment that are bosses, not leaders. If a problem arrises, emloyees will be told to figure it out, instead of lead to a solution.  Management's only goal is for you to work your hardest so they are able to line their pockets with monthly bonuses you earn for them with your hard work.  The pay listed is clear-- the amt on paychecks are not, as your comissions are not sperated on your check, your paywage is always something different, and you never know if you are being paid correctly. Also, you are made to work 12 hrs, no lunch, but have to write only 11 hours worked if you do not reach a minimum # of members serviced for the day, which is not in your control of how many car have issues on any given day. If you get a break, it's maybe 10 min, and if a customer calls in the middle of it, breaks over.  You are able to earn extra $ if you get customers to fill out positive surveys, or sell batteries. But you must meet a threshold or no dice..tho you can expect to get in trouble for it.
You can learn a lot about vehicles at this job, and can be very successful. But without magement being leaders, having cliques, etc., the job is not enjoyable. Also people are paid to watch your every move thru truck cameras. And unless You are a perfect driving road robot, be prepared to constantly be written up.
You will work in all weather so be prepared for that as well.
I would skip this job.

I've worked here for 4 months now, I love the job of towing and being out there helping stranded motorists. However this company has disrespectful management. They preach about respect and getting along, but management only applies this to other people who are in management. If you disagree with one thing, the management right out of the gate talk down to you, If you need a day off, or have something going on at home, they don't care, they want you in that truck no matter what. Management also claims to have an open door policy, but again if you need to talk to someone about an issue, Their response is make it quick, AAA has calls and we need to hurry up and run calls. So if you like favoritism, management that constantly talks down to you, no life outside of work then this is the place for you. Also they don't pay you extra for working holidays which I think is really messed up.

What is the best part of working at the company?
Meeting different people and knowing that I'm providing a service to those in need.

What is the most stressful part about working at the company?
Nonstop dispatches. Consecutive 12 hr days can be a lil long sometimes. It teaches you time management for when you're off.

What is the work environment and culture like at the company?
The people around are decent and helpful in case you run into an issue with supplies or dispatches on the road.

What is a typical day like for you at the company?
Pretrip the truck,  radio into dispatch to confirm your ready to start your shift, gas vehicle before the end of your shift, complete any paperwork, turn that in,  and let dispatch know you're leaving for the day/night.

I'll be frank, this job isn't for everyone. You'll work 12 hour shifts, you'll work in the heat/cold/rain/snow/ice, and you'll work your muscles out. If you aren't used to that kind of work, prepare to be sore for your first week or two on this job.

But let me tell you, if you can get acclimated to the workload, this job is incredibly rewarding. The pay is good and so are the benefits, but that's not the kind of rewarding I'm talking about. 

I'm talking about the feeling of helping people out of a stressful or sometimes DANGEROUS situation, and the insane amount of gratitude and genuine kindness folks will express to you for helping them. That alone makes it extremely easy to get up and come to work at the beginning of the day. If you consider yourself handy with a wrench, and you want to help people for a living, this may be the job for you.

What is the best part of working at the company?
I loved helping the AAA members.

What is the most stressful part about working at the company?
Poorly maintained equipment, lack of management support, and very intrusive driver surveillance.

What is the work environment and culture like at the company?
They run AAA calls exclusively so there's plenty of interaction with club members but otherwise you spend the day alone. Long hours and usually busy the whole time, except overnight shifts. Since they hire anyone with a pulse they get lots of wheel holders and very few tow operators. There's a few good workers though and dispatch is usually pretty decent.

Awesome place tu work and good contcomputer connected to your WiFi network. Then connect a wired desktop or laptop directly to one of the wireless gateways’ Ethernet ports. Finally, rerun our speed test with the new wired connection, and compare your results to the original WiFi speed test.

Glossary: Internet Speed Terms

If you are not familiar with some of the terms that have been used throughout this page, use the glossary below to gain a more comprehensive look into your network connection.

Packet Loss

Packet loss occurs when lost packets of data don’t reach their destination after being sent across a network. This can often result in increased latency and slower network connection

Management rarely ever gets to work before 1pm and when he does he plays on his phone most of the time while putting most of the office work on the already over worked admin.  This company sets office personnel up for failure early.  Don't even think about asking the manager for help as it would interrupt his poker games on his phone. Supervisors treat others under them in insulting/demeaning ways even over the radio.  For office employees there are no manuals or any written instructions to better do your job.  They train you for 1.5 days and you better hope you learned everything.  (which you will not)

You will work and work some more, From bottom to top of the company they make you feel used and then won’t listen to your issues within the company. Even the owner will completely involve himself in the situation then ignore you when it’s not helpful or benefits him. Not to mention the hours they ask you to work then retaliate against you when your unable to help. Don’t even bother asking for time off as they laugh at you for even thinking of taking time off. The dispatch office is very unprofessional, if you don’t fit in the main 4 of the office’s “click” good luck being sane while you work. I would look elsewhere for employement.

What is the best part of working at the company?
People are good to work for there were newer truck to drive manger is care about his employees 

What is the most stressful part about working at the company?
Working 12 hour days 5 days a week 

What is the work environment and culture like at the company?
When your towing you work in any weather, whether there is rain, sun cold it doesn’t matter you’re out in it all the time so you just have to be prepared for it

What is a typical day like for you at the company?
It can be busy day running calls nonstop

This job is very satisfying, I've finally found some place I look at as a career in the future. I have worked hard and have received compensation for it. The team here is only improving and I've seen people move up who deserve it.

Very Professional, great benefits, great people, very fulfilling job. I no longer feel like a waste to society and United has coached and trained me in every way possible through positive encouragement.

Best job I've ever had! 

:)

Top Job Titles	Average Salary
Direct service provider 11 salaries reported	$16.45 per hour
Battery technician 8 salaries reported	$61,750 per year
Tow truck driver 5 salaries reported	$15.70 per hour
Administrative assistant 3 salaries reported	$16.67 per hour
Office administrator 11 salaries reported	$19.05 per hour

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