sandwich maker

assistant restaurant general manager

cashier

baker

prep cook

URBANE CAFE

I've been in customer service for over ten years. Never been fired. I'm intelligent and super quick to learn. I'm a good, humble, hard worker. Moved to different state just to work here because the manager made it sound promising (benefits, good fit, moving up fast, etc.). The owners are great people, and the company puts emphasis on being polite and making people happy. 

Worked my butt off for a week training and learning a new complicated menu. My trainer really didn't like me and talked down to us a lot. The micromanaging was almost too much to handle. And I wasn't the only one who thought so. It wasn't stressful because the job was hard; it was stressful because they expect perfection. 

Made great bonds with my co-workers during training. So it was fun in that aspect. Was told by the managers that they were really happy with my performance during my "review meeting" that Thursday. Friday and Saturday we had fundraising events that I was really happy about doing. Was never rude or impolite to any of the guests. Had fun those days and was really happy moving forward. Thought I had made good bonds with the marketing team and managers... But when I got to work on Monday, they sat me down outside in front of the store (which is also in front of all of the employees) and told me that some comments were made by my trainer and "other shift leaders." To me, these comments were blown out of proportion to make me look bad. I didn't even have a chance to defend myself. They made me feel horrible. It was absolutely humiliating. I am appalled that after making the sacrifice to move and train hard to be a good asset to their company--I was disposed of so easily.

My advice? Don't waste your time. They will find any reason to fire you if they don't like you or if you don't fit their mold. Like I said, they expect perfection. The managers will give you false confidence in that you are a good fit for them, and use you for thier busy opening days. But you could show up to work one day and your job could be gone. I was upset at first, but being let go from this job was a blessing in disguise! Go work somewhere that cares about the well-being of its employees, as much as It does customers. :p

I have been with the company for quite some time now going on 3 years. A majority of the team has been at this location since we opened so that means low turn over. I started as a cashier, moved to catering lead, and now currently a shift supervisor and plan on continuing my growth into the management team. If you have a goal in mind as to what position you want to end up in management does do their best to work with you and grow your knowledge about the company. We have gone through some tough times ( but what job doesnt have tough times) with different managers coming and going but corporate has done their best with finally finding a manager who is passionate about what they do. There is constant opportunity to work in other locations and even join the training team for new location openings. My coworkers make my job very enjoyable as their is a different range in ages in employees here and we all get along and work well together. The company offers tuition reimbursement, team assistance fund, 401K, paid vacations, health benefits, etc. It is a steady work environment so youre constantly being kept busy. I love that the company is family owned and plans on staying that way. The scheduling is very flexible and they are really good about accommodating for any emergencies that come up. The only downside is that the same radio station plays over and over again. When we first opened we could pick through a variety of different stations but now it's constantly the same songs playing. We have a lot of regular customers who I know by name and they make my job a lot easier because they are so  happy every time they come in. You do get cross-trained in different stations throughout the cafe, and typically once your certified you do have the chance to earn a raise. I've learned so much working with this company good and bad, and still everyday I learn something new that I didn't before. I've worked for numerous small business' and I can easily say that this is the best one I've worked for. I can't wait to continue my growth and see where I end up.

I worked for Urbane Cafe a little over a year. In that time, I trained on many different positions, including line, cashier, bread maker, prep, catering, shift lead, and Assistant Manager. Roles within which I have acquired life-long skills. It was a bit overwhelming at first, I won’t lie, but if you’re not afraid to ask questions and go in with enthusiasm, you’ll be recognized for it and you’ll grow. I’m happy to say that I am still friends with many of my former coworkers and always loved that we worked together as a team. Urbane Cafe is a family-owned company that gives back to their communities and I loved being a part of that. They create new and delicious menu items regularly which excites guests and keeps them coming back, promote from within, and are always open to suggestions from staff. 

The reason I left Urbane Cafe was to find a career more suited to my college degree. I succeeded in that with the help of Urbane Cafe management, who were more than supportive in my endeavor, even providing me with glowing references for the job I’m in currently. For that I am so so grateful. ❤️ 

Also, the is the very first company I’ve worked where they provide every employee a free meal EVERY DAY. ❤️ Be warned; it’s addicting and so delicious.

The Company itself is good with pay, benefits (I especially love that they include dental!), and being able to find flexible hours, and permanent or temporary employment.
     I feel that this is a great place to work if your looking for job security. They entire company that runs this business is excellent at making sure that the cooks, preps, and cashiers lives are taken care of. I have personally worked with all the higher ups being in my store; from assistant managers to regional managers, they all possess the following criteria: enthusiastic, friendly, hard working, humble, caring -yes they actually want to be there for you, not just acting like they care, just because it's their job to due so-, and they lead by example. I have also had a few calls and emails with the home office. They are friendly and very helpful. It was delightful, and refreshing. Hopefully this gives a taste of what kind of people are hired at Urbane. 
     I have actually grown as a person due to my experience here. I have found my attitude has become more optimistic from both my managers and team. I've become better at multitasking in a fast paced environment while still maintaining accuracy, strengthened my social skills progressively each day, and actually don't come into work feeling like it's a drag --seriously.

I have loved everything that comes with working at Urbane Cafe. The company prides itself on a mission to “Make People Happy.” The environment is warm and welcoming. The team members, managers, and corporate team are so supportive and encourage you to learn and improve every day. There are so many opportunities to grow within the company and the food is amazing! Urbane Cafe team members practice team work, focusing on guests, consistency, winning, and giving to the community. I recommend working at Urbane Cafe if you are looking for a first job, searching for a place to work until retirement, or even striving to gain experience working in a restaurant/cafe setting. I feel lucky and blessed to work at such a great place. If you’re attending school, Urbane Cafe even has a Tuition Reimbursement program to help cover the cost(s) of attending college!

I really enjoyed my time at urbane cafe, although short it was a different assembly line style of work that I was not used to but quickly got the hang of. I enjoyed the people I worked with and the manager I had at the time. She was very sweet and understanding. The job was very easy to learn and the company provides thorough training videos  with all the food and products that were made in store. With my skills I was offered a higher position in the job but due to schooling I was unable to take the opportunity. Overall I really enjoyed working for this company and would apply again if the chance were to arise again.

I think that Urbane is a great company to work for, its been almost a year since I started working here.  Things have been coming along, like new opportunities, I feel that this company values the effort that every employee puts on a daily basis, plus we get a free meal !  What a great gratitude from Urbane.  I like the training system, Urbane makes sure that you get the right training to get you started in the position acquired.  Urbane is a company that is growing, and I feel that I am growing with them as well, " Personal growth & Company growth".  what a great combination.   I have always say that the most enjoyable part of the job is getting to work with different people, getting new ideas.  And making sure we provide great service to the guest.

Get to work, clock in, work hard as a breadmaster, as a cashier not as much is expected. Don't always get your 10s. Always get your 30s. (breaks) Learned that family owned restaurant can still have corporate feel. I didn't always get along with managers. They told me different things constantly and expected me to do more than what I was being paid for without communicating a plan. I had to do more than expected in order for the day not to fall apart rather than just to help guests receive great service. The hardest part of the job was washing dishes or making the bread. The most enjoyable part of the job was the friends I made and the girls liked me.

What is the best part of working at the company?
Urbane Cafe is a great company to work for because is a team environment company with many goals and consistently strives to become the best company to work for!

What is the most stressful part about working at the company?
Just making sure everything is completed in a timely manner but no stress 😎  

What is the work environment and culture like at the company?
Great environment and team members are great! 

What is a typical day like for you at the company?
Its great,I know what I need to work on and know what needs to get done!

What is the best part of working at the company?
The people. Great people. It’ll be what you make it. Have a good attitude and you’ll be good.

What is the most stressful part about working at the company?
Lunch rush and timelines, but after some experience it won’t be bad.

What is the work environment and culture like at the company?
Good and clean work environment. Well organized and the food smells good.

What is a typical day like for you at the company?
Get in early, leave early. Try your best to meet times and you leave feeling good.

Top Job Titles	Average Salary
Sandwich maker 2 salaries reported	$17.00 per hour
Assistant restaurant general manager 29 salaries reported	$72,690 per year
Cashier 6 salaries reported	$21.33 per hour
Baker 1 salary reported	$20.40 per hour
Prep cook 3 salaries reported	$21.50 per hour

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