family nurse practitioner

administrative assistant

licensed practical nurse

patient services representative

customer service representative

US Tech Solutions

I applied to a contract position and U.S. Tech Solutions was the vendor agency.  My client was wonderful - it was U.S. Tech Solutions that was the problem.

First of all, worst onboarding in my 20+ years of corporate experience.  Disorganized, tons of back and forth, couldn't answer all my questions, and language barriers (from them, not me).  I finally asked them to email me their requests (versus them calling on the phone, talking fast and not understanding them) and things went somewhat smoother but I work in Human Resources and it's the worst onboarding I've ever experienced.

After I was laid off from my contract position by the client due to Covid-19, so I get it, not their "fault" i.e. the client canceled the contract, but I didn't hear a peep out of them expressing concern, or offer displacement services, or any consolation - nothing.  

Warning to HR Professionals - if US Tech Solutions shows up in your VMS, ignore them.  I won't ever apply to a job they advertise again and instead will look for another agency to represent me. 

They are an agency and they only make money if you are working (their bill rate to the client minus the rate they pay you = their "spread").  I'm sure they were making $20.00 an hour on me of pure profit (at least).

Then they did a sneaky thing to their Cobra recipients and changed carriers.   Insurance went up over $150 for the same coverage.  I tried to call them to drop the non-essentials like dental and vision, to no avail - apparently, I had missed a deadline (they only gave us two weeks or so  to figure all this out).  

There are many others in the same boat as I am.  Now I am scrambling for health insurance coverage on the open exchange and may just opt for no coverage due to this dumpster fire.

I should have known better when I had to submit the SAME documentation over and over and over during the on boarding process - despite several confirmations it had all been received - and suffered a delayed start date with the company because of it.

I had to ask repeatedly for access to my paystubs, insurance plans weren't at all affordable, and over three months, I was never able to connect with the same representative in the agency twice in a row. I would email/call one, and get a response from another every time. My first week on the job with them, I was called several times during my new working hours and was left progressively more and more rude voice mail insisting I get back to them,  I ended up hearing it on my lunch break - they wanted information I had yet again had confirmation was already received. But reach out to them and they don't seem to bother. Even now,  a week later after requesting info, I still haven't heard back. Unprofessional. 

 The position they put me up for was not at all what they advertised to me. Nor were the contract terms. I was told it was a 6 month temp to perm, only to find out it was a 3 month seasonal/product launch - that I wouldn't have bothered with. In one of my last conversations with a representative, I found out they didn't even know my working hours, nor did they seem aware of the time zone differences East to West coast.  

Not the absolute worst agency I've tried working with, but I do wonder how these representatives are the ones with our careers in their hands, or remain employed themselves.  Understanding the various representatives thick accents was also a challenge. 

Very frustrated and disappointed. The last three months were a wasted investment of my time and effort.

I am not sure when job hunting became a telemarketing type thing but that is what this company does. They called me 10 times a day and sent me emails constantly for positions. 1st off, I do not work for someone I cannot understand. I also do not work for a company outside the US but uses a NJ phone number. That SCREAMS problems to me. I told them to take me off their list for over a year and they kept calling. I finally got nasty with them and told them I would report them to the gov't. They stated, and I quote, "You put your phone number out on Monster so we can call all we want. If you do not want us to call, then do not put your phone number out on job sites. We are in India, you cannot do anything about it." Talk about angry! I went off on her and explained if I got one more call or email from their unprofessional and nasty company I would hire an attorney and make sure I went after them for everything I could, as well as send information to the gov't to research them for terrorist activity since they felt they were above the law of other countries. So far, I have not received another call or email but it has only been a month. Even telling them I had a job did not stop they from calling by the way. I complained to Monster and Careerbuilder about this company and took my information off their website. Horrible in America you can be treated this way and can't trust to find a job on websites that state they are professional. Lesson learned.

Because the company and its management are all in India, despite having dummy offices in the US, the very basics of the way that things are done in the U.S. was foreign to them, even the smallest of things. Additionally, their procedures are very different from ours with respect to hiring. The process was overly extensive, overly invasive, and overly frustrating for a temporary contract job. It was very difficult to communicate with many of their departments, and some of their departments, because they were foreign and in another country and had no idea what they were doing, stubbornly refused to do things properly or correctly, which caused a great deal of distress, wasted time, and exasperation. The job itself was fine. The pay was reasonable, but from the start, it was an arduous and sandpaper-on-the-skin experience that I would not enjoy repeating.

What is the best part of working at the company?
The people were nice, professional and knowledgeable.  

What is the most stressful part about working at the company?
There is little they can do if things get out of control at the client.  They are supportive. And do what they can though. 

What is the work environment and culture like at the company?
It wasn’t the fault of the US Tech Solutions but rather the client, there was not a good balance with the work.  I felt I could not say anything about needing to attend Dr. Appointments due to how t he ey scheduled meeting over meeting all day. It definitely was not a good work/life balance.  

What is a typical day like for you at the company?
Meetings all 8 hours and more.  Some days you had time to work but most days consisted of meetings at the client.  It was difficult to stay on top of your workload.

US Tech Solutions is great when they are trying to get you the job initially, but turn their back on you once you get the job and they are getting a percentage of your paycheck. 
HR is absolutely horrible and lack any knowledge on how to be helpful. 
Multiple times they would just not pay on time and would take them a week to correct the issue when it's all on their end. And they will avoid your calls when their is any screw up on their end especially with pay.
You never know who you deal with, you are contacted by someone random there ever time. 
Absolutely horrible experience and they will never stand up for you when around for a raise. I worked with them as my contract house for 4 years and they kept on getting worse and worse. 

At US Tech Solutions, every day is marked by dynamic collaboration aimed at delivering top-notch client solutions and fostering innovation. I've greatly enhanced my skills in [specific areas], gained valuable insights into industry trends, and significantly improved my proficiency with [tools or technologies]. Management is supportive and proactive, prioritizing employee development and project success, while the workplace culture promotes teamwork, creativity, and integrity. The challenges, such as [specific challenges], have provided opportunities for growth and resilience. The most fulfilling aspect is working alongside a talented team and witnessing the positive impact of our efforts on client success.

I'm a receptionist/administrative assistant. I answer phones, greet customers, sort/separate mail, mail out for USPS/UPS when needed, etc.. It's a great environment to be in, considering the pandemic going on currently; reaching managers and obtaining help when needed is usually pretty attainable and easy to do. I love the environment, the people, and the pay is the icing on the cake! This is the most I've made as a receptionist/administrative assistant. (pay comparable to what most NOVA receptionist job's would pay; & for being a temp, that's amazing!) This is the most I've ever made at any job, period. Altogether I can say I love the job!

US Tech solutions is a glorified temp agency. Their staff are recruiters  getting paid to place workers like you and me in positions so they can reap the markup from contracts. They are easy to work for and are successful in placing individuals in good paying jobs but there are several other recruiting companies in the market trying to do the exact same thing. No paid benfits. No paid time off. No paid holidays.
They offer insurance but it is extremely high priced and you will be paying ultra high premiums. Once your placed with an employer you will not here from US Tech unless there is an issue. Dont expect alot of support. 
Be very aware when negotiating your contracts.

To be fair, the world pandemic has changed the face of contract working, however, this company has on numerous occasions asked me for information about the company. USTECH seemed to not know what was going on concerning the day to day operations concerning their contractors. When I was applying for the job, it was stressful the amount of times they wanted me to confirm if I made the appointment, if I did this or that-it was like I was not an adult or professional. If I had not gotten this job, I would not use this company again. I hope others have a better experience.

Top Job Titles	Average Salary
Family nurse practitioner 67 salaries reported	$74.73 per hour
Administrative assistant 22 salaries reported	$25.98 per hour
Licensed practical nurse 24 salaries reported	$36.13 per hour
Patient services representative 30 salaries reported	$24.00 per hour
Customer service representative 22 salaries reported	$19.40 per hour

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