community manager

director

brand manager

project manager

associate producer

Ubisoft

Ubisoft Customer Relations Center. In other words Customer Support. This job pay is alright , not something that will help you live on your own or raise a family with. Even though it was 8hrs of work they felt long and stressful because everything had to be perfect. Work conditions are catered to quantity and not quality, they care more about the numbers than the quality you would want to put in helping the player.  Also, if you are not in the inner circle of higher ups working there, then forget about, is not a secure job and always have a backup. ( I mean no job is 100% secure but this takes the cake) always think about having a backup plan y you plan to join. Make sure to be on time and ready to work, CRC is very strict on attendance policy, no matter if you have an emergency or you feel  terrible and all you want is to lie in bed, you are expected to bring what they call their thought of a valid excuse (death note, doctor note, court note, army note) signed and printed, even if you had an emergency along the way to work expect to bring a valid excuse or else it will count as a warning or strike. You barely get vacation days unless you have have slaved yourself to earn them. Now you do learn lots of technical support for pc and console that will help you with other jobs as well as a sense of what goes behind the scene in a gaming company. I advise not to get your hopes up here, the ambiance is pretty cool and you meet some good people along the way. So just beware.

To start working at Ubisoft through their customer support, you have to start off as a temp employee. This can mean you work 4 months at a time on at least 3 different occasions before you ever get the opportunity to get full time employment. Some employees will work as temps for a year or two straight, at a time with no full time offer. While working as a temp employee, the benefits are bad (high health insurance costs, low pay, minimal gaming benefits, no company incentives/rewards like free gear or invitation to holiday parties which full time employees take advantage of) and you are treated very unfairly compared to the full time regular employees. The management is rude and doesn't know how to respectfully and professionally communicate with their employees. When asking for assistance with a case one manager will advise me to proceed in one way; a day later I will get a rude email from another manager telling me what I did was wrong. Ubisoft is not about the player or the employee, but only about itself. Don't ever work for this company!

I would come into work and grab some coffee and then head to my desk. The shift started with checking my email and getting my desktop set up for the shift for the day. I would speak with managers to see what work was to be done for the day and then get to work. For every 8 hour shift, I would receive an hour lunch and 2 15 minute breaks. The management was super helpful and always looking for improvement which led to me becoming a better employee. The work environment was very laid back and there was no dress code so coming to work in comfy clothes was nice. The hardest part about the job was learning about computer troubleshooting since I had no background in that field and it was a lot to take in at once. The most enjoyable part of the job was making customers happy and helping them with the issue at hand.

Ubisoft has been an interesting place to work. I've been here 3 years on the Marketing team.

The people are really awesome and take a lot of pride in their work. It's also structurally very disorganized, extremely political, and so much time is wasted internally debating because not only is it chaotic in SF, you have an entire organization in Europe you have to align every decision with.

You'll learn a lot about the games industry and I've seen people thrive here just as well as those without any gaming experience.

Good place to grow and move on. The leadership is very poor on people and soft skills but to their credit they are trying to get better at this.

Ubisoft is a great company to work for. As with any company, there are some cons, but the pros heavily outweigh the bad. The work-life balance could not be better, as the culture there is one that endorses a commitment to bettering your personal life. They offer free drinks on all floors, and have weight loss competitions and other company wide games with prizes that encourage camaraderie. They often give away free games and always have Christmas gifts for the employees, as well as throw many company parties throughout the year. Communication within the company could be better, as different groups are sometimes on different pages regarding big decisions. Overall, Ubisoft's positives make it a company anybody would be lucky to work at.

I was hired on a temporary contract that started with two months training on proprietary software and lots of subjectivity in how the work was to be completed (gotta respect the NDA's, so I can't offer up details). Worked very hard, loved the gig, even though the software was buggy enough to cause work loss regularly and supervisors gave us contradictory information as to how the work should be completed. Of the four of us hired (through multiple interviews, BTW) two of us were let go six weeks later for the vague "We have an idea of what level you should have been at by this point." I was immediately told to clean out my desk and escorted to the street as if I were caught stealing. Serious problems in organization and management on this particular team.

At best, the workplace feels unprofessional, with unclear career paths, poor organization, limited training, and employee feedback often overlooked.

Pros

"Strong" brand recognition in the industry

Opportunity to work on well-known IPs

Talented and passionate individuals within some teams

Cons

Work environment can feel unhealthy and discouraging

Limited transparency around career progression and advancement criteria

Advancement and promotion processes lack clarity and consistency

Communication from management is often unclear or contradictory

Organizational structure feels disjointed and poorly coordinated

Employees’ concerns and feedback are frequently not acknowledged

Salary progression frameworks are unclear, poorly defined, or effectively unreachable

No formal training, onboarding, or professional development support

I worked there for around 8 months all together. Enjoyed the people I worked with, but if you are not permanent, then it is not a 
great place to really work. The most enjoyable part of the work is working with video games, and the relaxed dress code. The hardest part of working there is that they want the best quality of work and productivity, but will rarely allow of you to prove yourself. Also, if you are not in the inner circle of higher ups working there, then forget about maybe working there permanently. It is a very ( who you know ) career advancement. Also, it is easy to feel that you are treated differently then permanent  co-workers, leading to a stifled, and uncomfortable work place.

I woke up at around 5AM to work in Canadian timezone, it was by home so they would email me an update code, or tell us to update the beta when they had it updated, this part was very efficient, however the people chosen the manage the all together were quite dis-organised, dealing with them was quite difficult as sometimes they didn't even show up for our hours, and we'd have to organise ourselves on Skype. The job was home based so we'd converse through Skype, the rest was very fun and enjoyable, my co-workers very nice and were really good to talk to, the most enjoyable part however was definitely the gameplay part and the actual taking part in the job itself.

The job is extremely stressful, and the environment pretty much sets you up for failure. The expectations are totally unrealistic, and you are required to do the work of almost entirely two full time jobs and meet metrics that are totally unreasonable and nearly impossible to achieve while getting paid what a Sheetz employee makes. There is no chance of any advancement (unless you work there 5+ years and outlast all the old timers, but no one last that long since the pay does not even come close to being sufficient for the work expected and performed. The one plus is the co-workers and direct management is pleasant and supportive.

Top Job Titles	Average Salary
Community manager 3 salaries reported	$42,533 per year
Director 2 salaries reported	$146,500 per year
Brand manager 5 salaries reported	$113,400 per year
Project manager 4 salaries reported	$90,750 per year
Associate producer 4 salaries reported	$87,500 per year

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