registered nurse - operating room

registered nurse - pacu

registered nurse

surgical technician

scrub tech

United Surgical Partners

USPI likes to send emails stating how they value employees, but it's all hype... Nothing more. Work culture is not a positive one.
Every time you make a suggestion; present an idea; or ask a question; you are met with a NO. Lot's of "NO's". 
Management has an inner-circle of "preferred" individuals. You find if you have a good work ethic that goes above an beyond the others, you are marked. You slowly start to realize not to trust anyone including your manager. The inner-circle are given more flexibility, input and consideration, even though some can't find their way in to work without getting confused. 
There is a lot of high school drama in the office that is condoned by management. If you don't participate, you will find yourself being an outsider. 
My time there was spent working hard, making a positive impact on resolving issues, providing exemplary customer service, training/teaching others, and producing good results. You are NEVER noticed or recognized for rising above the occasion or doing something nobody else could or would do. You never hear anything positive. 
You feel isolated. Management takes all the credit for your successes and has NO interest in your value and accomplishments. In fact, this company does not value anything about you.
When you help and encourage your co-workers, present a positive image, you are told later that you lack enthusiasm. 
Have one bad day and your marked. Say something and the gossips tattle on you and the manager eats it like candy. The culture allows you to help others, while they talk about you behind your back. Speak your mind and your marked. 
The manager hates it when you resolve an issue they couldn't figure out or would address.
Management makes sure to keep you feeling deflated, paranoid, and easily expendable.
Benefits are not that great. Cost for them increase and change for the worse, considering this is a multi-billion dollar corporation. 
Management lacks in communication with staff regarding updates on inquiries. You have to beg and plead just to get a half-witted answer that usually doesn't provide any answers or help.
Occasionally, they give bonuses. Raises are just pocket change level that come with more added responsibility to your plate. They act like your supposed to smile and thank them.
Never show frustration, or ask questions about the corporation; policies or you'll be threatened in a sugar-coated way. 
It is difficult to get issues related to production/work resolved when having to go to corporate. You have to beg the manager to contact someone. You get a convoluted and inconsistent answer every time. That's if you get one at all.  
Give notice and you are instantly shunned. They have a so called policy saying they will give you an Exit Interview. That doesn't happen. This coming from a company that has a "Policy" for everything. Apparently, policies are only followed, when it benefits management. 
My manager told me she "conveyed" my thoughts and concerns to the party responsible for my exit interview and no exit interview necessary. My manager had no idea what I would have expressed or was thinking. Very unfair and unprofessional, but what could you expect from this type of culture. What she supposedly "conveyed", I will never know. I'm sure it wasn't an honest representation of my views or thoughts.. Again.. They "value" their employees.  
When you've had enough, you leave feeling deflated and used up. 




In my professional experience, I have found that while most patients I have encountered have been agreeable, some have been uncooperative or discourteous. Regrettably, certain patients have failed to follow pre-operative instructions, necessitating the repetition of essential information, which can be time-consuming. 

Furthermore, it has been a challenge to maintain consistency in adhering to established protocols due to the often changing demands of physicians and corporate. These shifts can be confusing and lead to a lack of clarity in expectations and procedures.

Cooperate wants more things done but doesn't give us the staff. One person can be doing many jobs they were not explicitly hired for.

Effective communication within the facility has also been a concern. While email is available, it is not frequently used, creating a sense of isolation among staff members. A human resource department does not truly exist. It is a one-person show doing several tasks. Any real concerns will have to take a phone call, and that's inconvenient in this day and age.

Additionally, the facility has had difficulties with equipment maintenance and replacement, leading to frustration and a sense of neglect from corporate.

I have observed that some colleagues lack motivation and complain excessively, which can demoralize the team. Some people tend to do only the minimum required effort and still expect to receive favors.

Unfortunately, there is no access to reliable technical support on-site. Instead, we must rely on outside resources, which can be inconvenient and time-consuming.

Lastly, some physicians have demonstrated a tendency to disregard established schedules and procedures, which can interfere with the efficient operation of the facility. I have also witnessed inappropriate behavior (by a physician), such as taking large amounts of snacks and beverages from the facility for personal use—like taking them home to their family.

I hope my observations and concerns will be considered and handled appropriately. Thank you for your attention to this matter. I hope for improved working conditions and better compensation for the employees. Otherwise, the company may continue to lose valuable staff members. 

So I was laid off temporarily due to the Corona Virus, which is totally understandable, however I was receiving weekly emails from the administrator saying she was bringing back everyone based on seniority to participate in the shared work program, so out of 4 receptionist positions at my center, I have the 2nd highest seniority, my coworker with highest seniority was actually out on maternity leave during this time, so a temporary worker was brought in to fill the absence. It just so happens that this temp happens to be very good friends with the boss... Even stranger, this temporary worker was the only receptionist to work while most employees were being furloughed. Anyways when the boss was bringing people back to participate in the shared work program I was never contacted at all even though I had the highest seniority out of all available employees. To my surprise I was called on a Sunday 2 months after being temporarily laid off to be told I was permanently being laid off. After some research I found out that my other coworkers with lower seniority than me had been working for the past month on the shared work program working 32 hours a week and I was never invited... I was the only one not invited to participate nor be called back to work for employment. I can’t help but feel like they discriminated against me, when my boss told me I was being permanently laid off, she said “my position had been eliminated” however when I went up to the center to return my scrubs, there were still all 4 positions filled.... and guess what....that temporary worker who is good friends with the boss was working and now has my full time position....how is it fair that a temporary worker took my position? I worked my position for 2 years and they just replaced me...
So to sum it all up, my boss discriminated against me even though I rightfully deserved my position that I worked for 2 years, I was a good employee, in my 2 years I never was late, never called in, never got written up....and I did my work every day. Also when I called and emailed my boss to ask how they went about choosing me to be laid off, she never answered me and is still refusing to speak with me.

If you are okay with being a butt-kisser this is the job for you. If you are not buddy buddy with the bosses you are considered 100% replaceable. There is no room for advancement. They give under-qualified employees advancement in the company due to friendship, family relation, and blackmail. Many managers have no previous experience and know less than employees below them. The companies mission is “every day giving excellence” and they do anything but that. The billing offices are no help to patients or center employees. The management is less concerned about patient safety, and more concerned with money. They are known to cut corners in order to make a buck and put incompetent employees in patient care areas, but ESPECIALLY operating rooms. The only good thing about working here is the pay and discounted surgery. There are many positions that have a ridiculous amount of employees go through them. No matter how much work they put on you, they offer no help, and blame you when others work is incomplete. They create a hostile work environment and turn a blind eye to employee conflicts. If you act as an advocate for patients, as you should working in healthcare, they shut you down and punish you for disagreeing with them. They do not care about your life outside of work, they assume that you have as much money as they do and give no care when you are physically or mechanically unable to make it to work. Which is why MANY employees take care of patients when they are under the weather and VERY contagious. Dr’s have came to operate or take care of patients with highly contagious ailments such as the FLU.

I have worked at a couple USPI centers, and overall I have found these things to be consistent:
1. Majority of staff are high quality and hard working
2. Doctors tend to be fair to good quality. USPI does not seem to employ any truly terrible physicians (and we all know there are more than a few out there!)
3. Middle Management tends to be in-the-trenches, roll up your sleeves and help types, very hardworking and down to earth. 
4. Many of those in Upper Managment are terrible. They tend to be bullies, greedy, and lazy. I see them shoving off all their work onto the Middle Managment folks most of the time. 
5. When it comes to patient care, most USPI centers are really pretty good. They pretty much follow the rules when it comes to patient safety. Other than the many doctors who push to go too fast, USPI itself does not ask its employees to cut corners. There is always enough PPE and supplies, all equipment is inspected regularly and is usually pretty new, and most facilities are quite clean and well/maintained. 

If you are thinking about working for this company, I would suggest asking around about the reputation of the center you are interested in applying to. It is quite possible to find a USPI center that is truly an excellent place to work. It is also possible to find one that is run by and Administrator who is a terrible, incompetent bully, and thus ruins the entire culture and atmosphere of their center. 

I worked here as an RN and found the environment to be very challenging due to management and organization issues. While the team itself had potential and many coworker's were supportive, there were consistent problems that made the job difficult to sustain long-term. Communication from management was often lacking. Schedules were often released late(sometimes as late as the evening)making it hard to plan personal time.Expectations also continue to increase, with staff being asked to take on additional responsibilities and work at a faster pace without corresponding support. Basic supplies are not always reliable available, which directly impacts the ability to provide proper patient care. At times, responsibilities outside  the typical RN scope were expected, creating further strain on staff. One of the most difficult aspect was feeling undervalued. Despite working hard there was little recognition or representation from leadership. The handling of employee resignations is also inconsistent. Providing a two-week notice doesn't guarantee that it will be honored, and experiences may very depending on management's  response. This workplace could be agreat environment with stronger leadership, better communication and more support for staff. However, in its current state, it may not be the best fit for those looking for stability and consistent management practices.

The company hired me and then left me for dead.  I learned my job on my own, and towards the end before they dismissed me, they threatened, bullied, and degraded me personally.  The Administrator, RVP and DMM were rude, cavalier, and didn't care about me as a person or my training to be successful.  11 months into my position and I had received no training documented or otherwise, was told to perform functions I had no business doing and was never trained on, and was blamed for the lack of revenue the facility was making.  Was told to own my position and be a leader, but yet upper management had meetings and hired my support staff without my knowledge.  They even posted my job before they officially let me go.  Was told were to park, what to eat, where to sit, and was blamed for everything under the sun because others were not held accountable for their portion of the process.  There was no team at all, and co-workers were so unhappy that they made others unhappy.  Company turns people quickly, and is not a very Ethical company to work for.  My termination paperwork was mostly filled with made up circumstances that were conveniently all reported when I was on PTO for a couple of days.  I should have read all the reviews about this company before I applied there.  There are all true.  Not sure when USPI will take note that their leadership are bullies and are threatening.

What is the best part of working at the company?
I met some pretty cool people here

What is the most stressful part about working at the company?
Benefits are TRASH, micromanagement, no bonuses, very small raises, no holiday activities, PTO is trash, they give u a floating holiday only to take it away and use it for Black Friday (if we have it off), not enough holidays off, pay is mediocre, management doesn’t respect EVERYBODY they pick and choose who they won’t give a hard time to, they want you to work your butt off but doesn’t want to increase your raise, takes forever to get a raise, only allow certain people to work from home but then wanna tell people who’s in office that it’s a “privilege” to work from home the list goes on honestly.

What is the work environment and culture like at the company?
Horrible and stressful can’t do nothing 

What is a typical day like for you at the company?
Quiet, sometimes stressful, a lot of people have left the company they can’t keep anyone as soon as they hire people more people quit because they’re either not getting paid a lot or the foolery shenanigans that goes on up here. They constantly keep supervisors and managers in meetings so when you need help you can’t get to them and then the people that they tell you to go to for questions don’t know anything either !!!!!!

What is the best part of working at the company?
Coworkers, nice facility, convenience for patients

What is the most stressful part about working at the company?
Management lacks ASC experience, has not yet embraced personal accountability and struggles with the ability to communicate professionally. Staff attempts to ask questions to gain understanding of new processes are perceived as push back and met with hostility. During interview, manager speaks negatively of existing staff. Toxic, hostile environment. 

What is the work environment and culture like at the company?
The facility, staff and convenience of access are positives. The culture is oppressive and at times embarassing.  Management, office staff speak unprofessionally to direct patient care staff in front of patients and families. 

What is a typical day like for you at the company?
I enjoy what I do for patients and the doctors and fellow staff I work with. I am saddened each time we lose good caregivers due to poor management and wonder who will be bullied into leaving next.  I stay for the docs. I stay for the patients. I stay because I am still hopeful given time, management will figure out this isn't working, own their part, and make corrections so this facility can flourish again.

I was at my location for about a year and four months before they decided to terminate me. They are stating that it was for job abandonment, when it was not the case at all. The definition of job abandonment did not apply to my situation at all. I left on one manager's authority & when they admin/business office manager approached them about it, the manager in question retracted their statement & stated something completely different. The managers that say you can go when they don't obviously mean it, it's like they are looking for reasons to let you go if they don't like you. They don't have your back when it's most needed. It's too click'ish at times, and if you actually speak up for yourself and coworkers, you're on the short list and it's going to be a short time before they rid of you. Oh, and I've been trying to contact HR about this situation for some time, but still no response. So they seem to not care. Switched me into about 3-4 different positions within my time there too. Go somewhere else to work if you can. Open-door policy, ha.

Top Job Titles	Average Salary
Registered nurse - operating room 141 salaries reported	$50.38 per hour
Registered nurse - pacu 199 salaries reported	$48.18 per hour
Registered nurse 88 salaries reported	$46.62 per hour
Surgical technician 61 salaries reported	$36.05 per hour
Scrub tech 40 salaries reported	$35.23 per hour

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