warehouse supervisor

recruiter

industrial engineer

warehouse operations

dispatcher

Universal Logistics Holdings Inc.

I regret to say that my experience at Universal Logistics was deeply disappointing. Despite multiple attempts, I was never provided with a list of my job duties, which made it challenging to perform effectively in my role.

One of the most frustrating aspects of my time at Universal Logistics was the amount of effort I put into projects that were ultimately never implemented by management. This not only wasted valuable time and resources but also left me feeling undervalued and demotivated.

Moreover, there were serious concerns regarding the lack of control over personal information and accessibility of files within the building. It was alarming to find that sensitive information was left accessible to anyone who entered the premises, raising significant privacy and security issues.

When I reached out to HR to express my concerns about potential retaliation for raising these issues, I received no response or support. This lack of communication only exacerbated the sense of frustration and isolation I felt within the company.

The workplace culture at Universal Logistics can be best described as a boys club, where certain individuals are favored over others, regardless of their qualifications or contributions. This biased atmosphere created an uncomfortable and unequal working environment.

Perhaps the only redeeming aspect of my time at Universal Logistics was the satisfaction of receiving my paycheck on Friday mornings. Unfortunately, even this small pleasure was overshadowed by the uncertainty of weekend schedules, sometimes resulting in consecutive 7-day workweeks.

Safety was also a significant concern at Universal Logistics, with faulty buildings and equipment posing hazards to workers. Our safety was at risk on a daily basis.

Overall, my experience at Universal Logistics was marred by a lack of transparency, disregard for employee well-being, and an unprofessional workplace culture. It's disheartening to see that the company only seems to prioritize employee welfare when faced with the threat of unionization.

I would caution anyone considering employment at Universal Logistics to carefully evaluate their options and consider whether the potential risks and frustrations are worth the paycheck.



What is the best part of working at the company?
Being home every day and working close to home.

What is the most stressful part about working at the company?
Poor offer from the company to renew contract with teamsters.  Poor state of equipment - lack of maintenance.  Constant layoffs, due to lack of work at the customers.  Universal doesn't file work seeking waivers with Unemployment Insurance Agency, which makes receiving short term unemployment funds difficult.  Lack of transparency in seniority job assignments between teamsters and Universal.  Lack of communication from Teamsters.  Poor benefit package including promise of HSA account during hiring that is not available after hire.  Poor management decisions to invest in automation instead of fixing bathroom facilities for employees.  Dangerous area to drive in with poor road maintenance and crime. 

What is the work environment and culture like at the company?
Sad.  Stressful.  Hopeless.  Universal is only interested in their bottom line, while exploiting their workforce.  Frequent layoffs and mandatory overtime.

What is a typical day like for you at the company?
I don't work there anymore, so I don't have typical day.

The con's outweigh the pro's of this company based on experience of location. To begin, you will not be in a paid orientation alongside with no training provided with the assumption if you have 6 months of experience of driving. You have the opinion of choosing 1st shift (live loads to different locations) or 2nd shift (bobtail to Romulus Michigan for drop and hook), the 1st shift I selected had familiar routes from my previous company however the management shortens the route under 6 hours daily. Your paid hourly with with overtime after 55 hours but on 1st shift as mentioned previously the hours aren't given. The fleet has been upgraded to new trucks but before, the trucks faced intense maintenance problems. Slip seating is enforced but drivers will THROW you out of trucks because they assume it's assigned seating. There's no seniority so it's a free for all. If you have a second job, management will as ask you everyday to send proof of your hours for again reducing hours, There's much more to explain but this is the just of experience, I would research this company extensively before coming.

What is the best part of working at the company?
Nothing, there's no work life balance. You are working literally 7 days a week, you get off Saturday morning sleep, that day us basically gone and you're right back there Sunday night. Equipment is horrible, unprofessional staff that don't know what they have to do for the most part.

What is the most stressful part about working at the company?
Staff, time crunch, trash equipment, work life balance

What is the work environment and culture like at the company?
Confusing, indecisive, unprofessional, make up things as they go. Can't get in touch with sups when you need them.

What is a typical day like for you at the company?
Constant time crunch to get over to GM. Running dropping and hooking, you have to pray that your truck won't stall when you're pulling out the yard. Hope that it won't shut down because you can't do your regen. Be prepared to constantly have to change a truck for whatever issue is going on, even though there's new trucks just sitting there.

The technology they used was old, and they never really tried to upgrade it to modern standards. It felt like I could never go anywhere else because they were still using 20 year old technology, and only wanted to use some overlaying new framework that hid all the complexity from you so you were still dependent on them. They were unorganized in knowing what they were doing and kept constantly shifting things around, in major ways, without really having a plan. The people were nice, and they paid well, but their insurance is run by the company and is one reason why they make so much money. Be careful if you have any hospital stays, because they pay for so little and are impossible to deal with. Insurance could take a good amount of your salary away if you have any hospital stay/health issues at all

 Universal CDL-A is a decent place overall if you’re looking to get your start in trucking. The company does give you steady miles and keeps you moving, which is important for building up experience. The trucks are fairly well-maintained and I didn’t run into many issues with equipment during my time there. Dispatch communication is usually straightforward, and as long as you stay professional, they will work with you. Pay is about average for an entry-level CDL-A job, nothing extraordinary but steady enough to rely on. Like most trucking companies, home time can be hit or miss depending on your route, so don’t expect perfect consistency. Training is hands-on and prepares you for the road, but some days can feel rushed depending on how many drivers are being trained. Overall, it’s a decent company to start with, gain experience, and get comfortable behind the wheel before moving on to higher-paying opportunities.

A typical day at work is clock in, grab your tablet and load if you’re not on a designated load. Go to freight office pick up paperwork and trailer number. Pretip truck and trailer and roll out. Make your pickups and deliveries, come back to the yard, do your paperwork, turn in paperwork to freight office, park or dock trailer and post trip trailer. Park tractor, post trip tractor and clock out. 
Management is amazing, they know your name, and help solve any problems you may have. 
Workplace culture is also amazing. From the dispatch to mechanics and other drivers, everyone is helpful and friendly. 
The hardest part about the job is the tablets are slow. 
The most enjoyable part of the job is they let you do your job without micromanaging anyone. 

What is the best part of working at the company?
They are an evolving company. There are some people in management that actually care about their employees and listen to their ideas. I only see this company getting better with time.

What is the most stressful part about working at the company?
The equipment and immature adults in management that can hardly manage their hygiene properly.

What is the work environment and culture like at the company?
It’s becoming a more diversified workforce, which speaks volumes for the company. Like any other company, there’s a few bad apples, but more good than bad.

What is a typical day like for you at the company?
You  run your shuttle loads from the yard across to the GM plant, perform some yard moves or you may be OTR where you’re going out of town and back the same day. Live loads and drop and hooks. Easy money for the most part.

This place is like a toxic relationship. Constantly expecting more and more from you, without properly compensating or promoting accordingly. They treat the work environment like school and you're a kid that needs to be monitored. Always criticizing and nit picking, never encouraging. Change the rules on clocking in all the time, yet the salary people waltz in whenever. Cannot say enough about how terrible all the people in Supervisor/Management positions are. They're all on a power trip to make your life miserable. The work there is on a constant influx, so you are busy all day and deal with a lot of problem solving. So when your manager is constantly watching you to see when you mess up and sending snarky emails, it makes the place unbearable. I would never recommend this jail to anyone.

What is the best part of working at the company?
They paid every week. They never messed with your money. Direct deposit was on time 

What is the most stressful part about working at the company?
The drama. Lots of politics. They act like they care but they don’t. What kind of Fortune 500 company has no HR on site?

What is the work environment and culture like at the company?
Horrible. People were coming in whenever they wanted and getting over time no machines available because they were working overtime so you had to wait an hour or more to start work.

What is a typical day like for you at the company?
Overwhelming. Gossip like a Junior high school. No direction like you were going to work based off of what you know. Figuring it out on your own and no real supervision.

Top Job Titles	Average Salary
Warehouse supervisor 54 salaries reported	$58,136 per year
Recruiter 14 salaries reported	$59,464 per year
Industrial engineer 1 salary reported	$67,500 per year
Warehouse operations 29 salaries reported	$56,069 per year
Dispatcher 27 salaries reported	$57,833 per year

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