merchant

technical support

front end developer

project lead

business development executive

Universal Processing

They committed they would provide training to new employees who have no related experience in two weeks.  However, they force them to learn everything in one day and complete their sales goals in the rest of days, otherwise they will get fired immediately. 
I just want to remind them that, only if you hire very talented person, many people need time to accommodate themselves with the job they never had before. PLEASE GIVE THEM TIME TO ADJUST THEIR WAYS OF THINKING AND SPEAKING. More ironically, the manager thought I was an isolationist in real life as I was not able to speak as he expected. Maybe I'm not a best fit for this job BUT HOW COULD HE ADJUST ME IN THIS WAY!!!
Therefore, the training period is just a pretense. They just want you to achieve their sales goals, without any consideration of your difficulties. From a manager's angle, I can truly understand that they want the employees to maximize their profits. But I hope they can sometimes stand on employees' prospective and give them more patience in learning new things.

Working at uP is an incredibly rewarding experience. The company truly invests in its people, fostering a culture of collaboration, respect, and genuine support. From day one, I felt welcomed by a team that is not only highly skilled but also incredibly friendly and always willing to help.
Leadership is transparent and approachable, clearly valuing employee input and encouraging professional growth through excellent development programs and opportunities. The work itself is challenging and meaningful, providing a real sense of purpose and accomplishment.
Furthermore, the benefits package is outstanding, demonstrating the company's commitment to employee well-being and work-life balance. It’s a positive and dynamic environment where hard work is recognized and celebrated. I am consistently motivated to do my best, knowing I am a valued member of a team that is achieving great things together. It is, without a doubt, the best places I have ever worked.

This is a very fun working place which gave me the best environment to do productive job every day.
•Listen and respond to customers’ concerns and needs; identify customers’ requirements and provides the appropriate solutions which let me learn the multasking working mode and get used to the fast paste.
•Process client applications for different credit card processing services, and inputs client information by using company management system
•Serve as a liaison or translator between merchants and Priority Payment System or First Data to resolve funding or terminal issues
•Provide technical assistance and support for incoming queries and issues related to terminal hardware
•Schedule work to ensure accurate phone coverage, monitor priority of calls and shift escalated calls to assure resolution of problems
Learn and be educated on all the software and hardware that the company uses and sells such as regular terminals, Point of Sale, clover system, etc.

I recently joined Universal Processing, and my experience has been fantastic so far! The onboarding process was smooth, and the team is incredibly supportive and welcoming. Management genuinely cares about employees’ success, providing great training and mentorship. The work environment is fast-paced yet collaborative, making it a great place to learn and develop professionally. I’m excited about the opportunities ahead and highly recommend this company to anyone who appreciates warm smiles, peer support and acts of kindness.

Working at this company has been an invaluable experience. I gained extensive knowledge in business development and payment solutions, while also sharpening my client consulting and relationship management skills. The company truly supports employee growth and provides plenty of opportunities to take on new challenges. Highly recommend for anyone looking to advance their career.

Supportive team culture, collaborative colleagues, and plenty of opportunities to learn and grow. Management encourages professional development and values new ideas.Colleagues are friendly, open-minded, and always willing to help. The team spirit makes daily work enjoyable and motivating.

Prepare and deliver presentations of monthly profits and losses analysis direct to C-level executives.
Improve availability and comprehension of information impacting sales, installation and ongoing customer support.
Prepare budgets and forecasts, including monthly/quarterly forecasts, mid‐year forecasts and annual budgets.
Perform monthly variance analysis of actual results to budgeted/forecasted performance and make recommendations.

I've learned how to systematically conduct digital marketing for clients when I was working at Universal Processing LLC.  Analyzing click-stream data and the key metrics for measuring consumer behavior online, devising search-engine marketing SEO strategy, pay-per-click ad campaigns and implementing web optimization are all my major work. It's a fun place to work but management style is not that ideal.

Houston's working atmosphere is very positive. We often have team lunch and gatherings, and everyone is willing to help each other out. It’s a supportive and friendly environment that makes work enjoyable.

Universal Processing greatly influences workers attitude in a positive atmosphere that demand constant brain storming, dedication and willingness to learn rapidly. This atmosphere also helps employee acquire a good networking int'l 

Top Job Titles	Average Salary
Merchant 4 salaries reported	$4,433 per month
Technical support 3 salaries reported	$3,267 per month
Front end developer 1 salary reported	$80,000 per year
Project lead 1 salary reported	$102,500 per year
Business development executive 1 salary reported	$24.75 per hour

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