medical assistant

process technician

UofL Hospital

To run a hospital you HAVE to be organized and together.
They will bring patients to your floor that require PPEs. (If your the type that doesn’t want to go into a disease filled room, then this job is not for you) 
The problem I have is that this type of thing is supposed to be checked and handled before being brought to you. 
You’ll find yourself in a disease room all day with nothing on and by the end of the day... ( oh hey look we missed something) Now the whole floor is infected. Infectious disease came as fast as they could even though some people went home to their families. So now Were all walking around fully covered in white paste. Had to call the workers that went home and have them bring their families in. Smh TRUE STORY. And it didnt happen just ONCE. You have a 40% chance of taking bed bugs home with you. They are STILL trying to figure out the safest way for you to enter a bedbug room. But guess what?? Your going in there regardless of which method you choose. There is a bunny suit, which is a big white full CDC type covers all body even feet( you step in a zip up) and then the PPE that only covers the front of you. Lol what a joke! 
Wait for it ..... on the flip side you can avoid all diseases and all of this at all costs if you are ....tada FOREIGN ..
Something to do with the fact that they could or could NOT be traveling back and forth between countries to see family. 
It may seem like those of us that have to go in are “ hating” but I assure you, you will understand the frustration when you and that person are working that day. That means no matter how you split the rooms to be worked. YOU will have every disease patient plus your own side. Front and back with 2 techs and front middle back with 3 techs. So they could have 6 patients and you could have 20. Feel the drift.

BONUSESSSSS !!! 

That is the ONLY thing I liked about working here. The Bonuses were loveeeee. If you already worked your 3 days you can pick up days. As many days as you want, plus you don’t have to do the same job. You can pick up as a POA ( one on one sitter in one patient room for 12hrs) or a transporter who transports patients of course. I worked 11 days out of 14 day pay period( biweekly) took home 2200 and I didn’t even have any bonus days. Bonus ranges from 5,7, and 10 dollars added to your wage. So if you make 12 then you have a chance @ 17, 19, and 22 dollars a hour !!  PLUS they have two different shift differentials that really brings the money home on top of that. So with bonuses and SDs you can expect to bring home ALOT of money. Just sign up to receive the texts and whenever they are short staffed they will send out texts indicating which level of bonus they are offering.  ( if you pick up a day just to pick it up, it does NOT count as bonus) It’s only if they really need people. 

PLEASE READ ALSO 
if you are applying to be a unit coordinator. Please know that you will really not be doing that job. Lol 
They cross train everyone. I can assure you someone is already the UC and everyone would love to just sit up there at front and answer phones and do computer work and filing. YOU WILL BE A PCA (CNA) 
Everyone gets their shot at being a UC, if your good you could CNA for one day and UC for your other two or vice versa. But I don’t want you to think that you interviewed for UC and they hired you, you’ll be working as that. Because you won’t. The nurses have to like you because you handle their paper work and the rest of the hospital has to like you too, since you are their point of contact for anything that’s regarding your unit. 
You’ll be a CNA until they decide to cross train you. 

HIDE YOUR FOOD HIDE YOUR EVERYTHING !!! 
Use the lockers in the break room for everything, go buy you a lock. The hospital strives to help EVERYONE in need and that is including all the homeless people that roam all OVER the hospital. You’ll have to catch them sometimes using our employee and family showers. Ew. Call security. The amount of lunches and drinks and phones that get snatched up by them is ridiculous. UofL tried to do a little something about it by kicking more of them out, having more security patrol, posting “if you see them” pictures. They still do it anyways. 

You get to pick your days but seniority does exist. 
Your required to work like 6 or 7 weekend days out of a 4week period.  Meaning there are about 12 weekend days in a month so you have to work at least half of them. Kind of confusing I know. But if you are a night shifter FRIDAY counts as a weekend day. * example * you work Fri Sat Sun for two weeks in the beginning of the month. That’s 6 weekend days. Now you don’t have to work a weekend for the rest of the month :) That’s only if you set it up that way. 
So like each month is a diff schedule. You want to hurry up and pick your days on the calendar for that month. First come first serve while still incorporating the seniority

Pretty sure I filled you in enough :)

After a year of employment, I’ve never been so happy to give a resignation letter. The environment of most units was very catty and everyone, including mangers, were judge mental and talked behind everyone’s backs. This is not a place to grow or learn. Everyone is extremely burnt out which lead to horrible teamwork. I had never seen new grads still on orientation burnt out before, but this place will easily do that. There are an abundance of new grads with no experienced nurses throughout most of the units. The hospital is focused more on getting “magnet” status than it is helping the nurses with the mental exhaustion that takes a toll on them everyday. You can reach out to management with concerns and they’ll laugh amongst themselves and never reply to emails. The ratios are dangerous and exhausting. The rules are differently upheld for every staff member. They don’t require ACLS before letting an ICU new grad off orientation. There are so many problems from the bottom all the way up in this hospital, and no one with any seniority will listen to find solutions to the problems. It is not a place I would ever considering going back to. The lack of foundation in this hospital is scary. I strongly recommend not working here if you have any experience due to the lack of respect you get when you bring concerns to the table. 

On a typical day after receiving report I would go through and get all my vitals as well as my blood sugars. I would then get EKG's start assisting patients with baths if they needed it. On average I would do 3 rounds of vitals and Blood Sugars. Also I would record Intake & Outputs about 3 times in a shift. 

Management was very unprofessional, one person in particular would be in the middle of the nurses station clearing out all of her personal business. I can recall about 3 times I have seen her crying in the middle of the nurses station. There was also another time that she was in the middle of the nurses station jumping up and down a stool (reminded me of a 5 year old) Another problem I had with management there was that I was unable to talk to them. I had complained several times about one CNA in particular that would continuously leave the floor without telling anyone to go out and smoke. One day I counted that she had left the floor 9 times in a 12 hour shift. This CNA was the supervisor's favorite so nothing was ever done about it. 

The hardest part of the job was the typical patients we would receive on the floor. On the PCU floor we would receive many Detox patients. 

The part that I most enjoyed was the continuous learning I received. There was always a new situation to which I had learned from.

Pay is decent for new grads, poor environment to work in. Claims they have a zero tolerance for bullying, that's not true. Many nurses there are 2 years or less because of the bullying from a few. Schedules are horrible, self scheduling but they let one nurse chose your schedule to fit around theirs. Policies are made only for a few people, alot of favoritism. A lot of pressure on new grads, the preceptors give you a whole team right out of the gate and sits with ear buds in, leaves the units or watches movies leaving you to figure things out on your own. Nurses do the jobs of the techs as well as your own work. Techs sleep, watch movies or go to other units to visit while you are running. Always short staffed, that is because of the bullying, no one will pick up or have a lot of call ins. Very high turn over rate, I know every place has faults but this one has been the worse by far. They hire techs who have went to nursing school and hasn't even passed their NCLEX yet for ICU, NICU, ED, psych while nurses who have passed their NCLEX is stuck on med surg units. They tell you its 6 mths before you can transfer units, it's a year! Other than the benefits, there is no perks for working here. More than half the staff on the unit is looking for other work elsewhere even today.

Loved every minute. I learned more in 12 months at General/University of Louisville Hospital Medical School, than 10 years anywhere else. I got to see and learn things I only read about in my free time. I worked hard when busy and free time I was in pathology library studying either for school or advance pathology work..it did lead eventually to something I covered in cytopathology or a pathology lecture. I enjoy the cancer differentiation more than the diseases detection but learned all or would never have passed there ASCP. I was in the CT program while at General hospital working nights as a MT in the lab and weekends as a Phlebotomist days a, nights as MT. I assisted many POSTs and more procedures I can recall, got to stain and help prepare and read cases, offer diagnosis to the Pathologist. One was during Post Mortem of infant, and I had just gotten a 4.0in Embryology...I saw a defect in the septum as she cut, and three other issues, and asked her if "Tertrology of Fallot?" She agreed.
Felt good to be correct.

Working at UofL is challenging.  Some of those challenges are good and some are bad.  The patient population is a very sick and this gives you the opportunity to learn and work with some very complicated illnesses.  This is what keeps a lot of the staff interested.  There is rarely a dull moment.  The bad challenges are the poor management of the staff and low pay.  First off the pay is lower and this keeps a good number of people away, and it makes others leave for greener pastures once they get some experience.  Second the distribution of staff is poorly allocated throughout the hospital.  Some units are well staffed and others are not.  It is next to impossible to keep nurses on the floors when they are taking large high-acuity teams with little to no ancillary staff.  It is far too common to come into an understaffed floor.  God forbid you are actually staffed that night.  Cause if you are someone is going to another floor or going home to satisfy some staffing grid.

There are many good aspects to recommend UofL hospital, but also much more room for improvement. The staff at UofL is committed to quality customer care, but leadership often does not allow the staff to take the most efficient or effective approach to achieve it. Middle-Management does a good job of listening to employee feedback but a poor job of responding and acting on that feedback. There is a high rate of turnover at UofL often because of unclear expectations communicated to staff, poor streamlining of job responsibilities, and uneven job expectations between different staff members. Unfortunately profits sometimes seem to take precedence over best outcomes for the patient. The staff is highly dedicated and committed to making the patient experience the best it can be and does it's best to work around the obstacles to provide stellar patient care.

Working here is pretty standard when it comes to a job. There really aren't any amazing perks, but at the same time it isn't terrible. It is your pretty average run of the mill, middle of the road office enviroment. 

There is a high turnover rate in my area, mostly because wages aren't entirely competative. They claim that they do national comparisons to each employees wages every year, sometimes they do make adjustments. Most comparisons that I've made to similar positions regonally and nationally put my employees wages at the bottom of the barrel. I have presented this to HR with no luck. 

Other than that, the new "corrective action" or discipline policies makes it seem as if once you have received any kind of warning, you will be chasing yourslf for the next year or else you will spiral to termination faster than you can blink an eye. (Note: I am not in corrective action- so I am not complaining about my status, just an observation to a new policies that they have just put into place housewide). 

I only wish that I had been a permanent employee at State of Illinois Healthcare Family Services / Bureau of Long Term Care office in Aurora, but I was only a long-term temporary employee. I learned the process of time-keeping of the staff of HFSNs (Healthcare Facility Survey Nurses) as well as regular faxing, copying, mailing, and filing of all the necessary documents. I developed a great rapport with my co-workers, and have been trying to get back into the same department as a permanent employee. I would say that the hardest part of my job was trying to get the numbers for the census' for all nursing and supportive living facilities, but even that was not too big a deal for me to handle. The entire staff was an absolute pleasure to work with and I hope to see them again, regardless of whether or not I end up working there, again.

U of L offers flexible hours. I worked on the unit where you could self-schedule as long as everyone was in agreeance.  Your required one weekend a month and every other major holiday; paid twice a month on the first and the 15th with plenty of great health benefits & great insurance for myself & my son. Easy to plan vacations with the flexibility of self scheduling & I would recommend this job to anyone who is looking for security & balance in the work field . Friendly place to work & the company picnics once a year were amazing. Just an overall great experience, and staff. Definitely considered family to me.  Such smart, hard workers and a great, encouraging team of people to work with. I was honored to work to there.

Top Job Titles	Average Salary
Medical assistant 3 salaries reported	$21.23 per hour
Process technician 1 salary reported	$25,000 per year

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