technician

service technician

pest control technician

customer specialist

branch manager

Urbanex Pest Control

I trained over 60 people and worked under roughly a dozen. This job was once the most important part of my life and I dedicated everything I possibly could to it. 

The company claims to hire from within, but I never worked under someone who started as a technician. Out of the 60+ people I trained, most lasted 2-3 months. None of them ever made it beyond assistant manager, and that role was further deconstructed into team lead positions. 

You'll use a monitored company vehicle (camera in cab) to drive to a central office in Marietta daily, you cannot start from home. The morning meeting/truck prep time is unpaid. The job is commission based, you'll service about 13 paid stops daily and about 2 unpaid.  This takes between 7-14 hours, depending on drive time (you are not paid to drive during this time, but the fuel is paid for company). You will work regardless of weather conditions. This will be either 5 days a week (route team) or 6 days a week (initial service team). 

I learned a great deal about pest control, but not from any leadership in the Georgia location. Nearly everything I learned was through independent research.
Very few people you work under will have any industry experience or desire to improve their knowledge of the industry they work in. 

There are multiple bonuses but they change on a near bi-monthly basis. You won't be held to a consistent standard for longer than a quarter. 

You are train to do the job the way the law state to do it, but management will do anything to get you to bend over backward for customer need even if it not in the job code, I don't know how many times I had to explain we are a pest company not a pressure wash service to customer. Customer are entitled and if you don't agree with them or try to set the standard for the job they just cancel or call in and know management won't have your back and blame you for retention. Pay by commission it is not hourly, and commission so don't be fool at the interview. call centers are about useless and will promise customer anything which in turn having you at a house for hours doing stuff not pest related or underpay, sometime free since reservice are not charge .Don't call out because you have to come in on your off day to run route so if your sick stick it out and you can't go home until done even if it 11pm 

the company its self is going down hill. they do not care about you (atleast the higher ups do not) they work you long hours which was fine when we got paid hourly now theyre swapping to production pay expecting the same hours and less money for you but more for them. i said earlier they do not care about you whats so ever. when youre here the higher ups make it feel like they dont see you as a person but as a number and thats it. my branch manager and assistant mangers are great and not the problem the ones above them are. they lie about what youll be making say 15/hour and its really 13 then 14 when you get licensed. no benfits or 401k its just not a great company to work for. 

This job is really not what I expected. When I first started, it was an absolute horror. But over my 2 1/2 years with this company I saw it grow into something that could be wonderful. Even though I was fired for something I did not do, I do still recommend Certain roles at this company to people who are looking for a job. Pay and benefits were not great, but it was enough for where I was in life. I think my favorite part about working with this company was getting to be a part of the culture that was growing at this company. This job does get stressful at times, but your team was always there for you.

What is the best part of working at the company?
All of my customers were very impressed as well as required me for my work. 

What is the most stressful part about working at the company?
Being overworked with all the customers that requested me for return services. 

What is the work environment and culture like at the company?
It was great, until the the managers that were newly hired tried to dishonor the requests of my prearranged requests for family time as well as personal reasons. 


What is a typical day like for you at the company?
It was a very physically demanding occupation and I was the only female that could accommodate the new expectations of the new manager.

This company only cares about their bottom line and not their employees who make them who they are.  They lay off without cause or providing a reason and they don't pay outstanding PTO that the employees work their butts off to accrue.  They are very cheap and don't care one iota for their employees, even those who have constant 5-star reviews.  You are also not paid for all of the travel time and are away from home 10-12 hours per day due to the driving.  So, when you calculate what you are making hourly, you can make the same working in fast food where you don't have to deal with the weather elements.

I am currently no longer working for this company and to be honest with you the only reason that I left was I found a company working from home paying just a little bit more otherwise I would still be there. The owner is amazing to deal with he is very friendly professional and really does care about his staff. The manager is also very great he really does also care about his staff and tries to genuinely do whatever he can to make our work days just that much easier. I was able to work with three amazing young ladies in the office we had a lot of fun while getting our work done it was a great inviting friendly but hard working environment.

I have had a couple different jobs, and Urbanex has shown me what true leadership and drive to become better looks like. I would recommend this job to anyone and everyone. I am a sales rep and the culture here is absolutely amazing. If you have ever been part of a sports team and gotten absolutely pumped before a game, this is what it feels like every single day. There is so much room for growth and recognition throughout the entire company. You just have to work your tail off and you will get what you’ve dreamed. Thank you so much Urbanex!

This company is terrible. The manegment doesnt care about employees. God forbid you have an emergency and cant get ahold of them. They will come to your home take your truck keys and then cbarge you to have a secons key made by locksmiths. Its in the "pre hire" paper work they tell you not to worry about. They force contractual agreements on people without and legal representation. The management does what they can to cut cost of employes to they get big bonuses. Overall teribble place to work. 

Honestly, it’s one of the better jobs I’ve had. There is a lot of freedom and no one is breathing down your neck. The pay is alright. There will be a lot of 10 hour days, mainly due to drive time. My biggest issue was the job was cutting into family time. Also having to pick up the slack for coworkers calling out got old. Other than those two reasons and the lack of benefits, it’s not a bad place to work. I would recommend this job for someone who likes to be left alone and make overtime money. 

Top Job Titles	Average Salary
Technician 33 salaries reported	$53,939 per year
Service technician 16 salaries reported	$22.50 per hour
Pest control technician 2 salaries reported	$62,000 per year
Customer specialist 21 salaries reported	$18.79 per hour
Branch manager 7 salaries reported	$62,000 per year

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