administrative assistant

registered nurse

laborer

helper

warehouse associate

V-Tech Solutions

When I interviewed for this position, I was told it would be part-time work and would have to earn a full-time status. The offered pay was over $13.00 an hour. That was incentive enough because most call centers pay poorly.  Well, that has changed.

Not even two full months into the job, the employees were told we were being given insurance (which is good if you need it), but it meant losing our pay.  Now, you are expected to meet the same standards as other employees who work for other agencies that make more than you do for the same work. And the part-time work? Not since day one. You may be a part-time contract employee, but you are working a full-time schedule.

The job job description indicates "The candidate will be required to answer general and technical questions from end-users regarding navigation of government websites in a leveraged environment supporting multiple accounts." That is not quite accurate. You are taking calls from people regarding immigration issues--the entire shift. Some problems are easier to solve than others. This can be challenging most of the time. And you must adhere to script.

A bonus is that you get paid holidays. That's awesome...until you get your schedule and discover you are working ten hour shifts either before or after the holiday. Getting government clearance can apparently take a very long time also. I've worked at other jobs that gave me more access to more sensitive, personal information and all that was needed was a basic background check. If you don't pass, you will lose your job regardless of how long you are working there.

What is the best part of working at the company?
It's a friendly atmosphere and the landscape is constantly changing. That's all I have.

What is the most stressful part about working at the company?
There are people in management positions without proper education or experience and are very nonprofessionaland untrustworthy. Sometimes they can be downright underhanded and ego driven.

What is the work environment and culture like at the company?
The culture is friendly and laid back. It's normal to see women walking around barefoot or in sneakers and tights. Sometimes it can be a little confusing tho. One minute you are the star of the team then the next minute you are an outcast. They are very dishonest and can't be trusted to keep their promise.

What is a typical day like for you at the company?
I worked outside of the office and my own experience is there's not much consistency. Things are constantly changing from day to day. There is little to no management or safety net/processes to ensure that people aren't at home in bed when they are reporting they are in the field. It's stressful from inept managers complicating simple things.

I am currently working my first RN contract with V-Tech. Like all agency companies, in the beginning they are very nice and try to push you thru the application and orientation process as quickly as possible. But once you are on the job, you rarely if ever hear from them. They gave me a "contact person" who was NEVER available. I would send emails and texts that would go days without any response. Also, the hospital decided to cut pay for agency employees, of which I had to find out from a coworker. V-tech did not even reach out to tell me. I had to contact them to confirm. Let's just say this is the first and only time I will be working for them. They are basically making money off my labor yet do not respect me enough as a professional to keep me updated.

V-Tech Solutions boasts remarkable management known for their exceptional care and understanding. Their proactive approach to employee well-being, including flexible work arrangements and attentive listening, fosters a supportive environment. This commitment to individual needs cultivates a sense of trust and appreciation among team members, enhancing morale and productivity. Open communication channels further strengthen collaboration and cohesion within the organization. Overall, V-Tech Solutions stands out for its outstanding management team, dedicated to nurturing a workplace culture that values and supports every employee.

What is the best part of working at the company?
Empathy and compassion for their employees. They also have commendable communication and training. 

What is the most stressful part about working at the company?
There was nothing stressful about this company. They’re constantly engaging and encouraging employees that made us give our best efforts no by matter the tasks.

What is the work environment and culture like at the company?
Professional and team oriented.

What is a typical day like for you at the company?
Busy always room for growth within the company.

I was hired for a full time position. What they don't tell you is that if you don't get your clearance in a timely manner (which you have no control over) your hours are cut until that happens. And once peak season is over they also intend on lay offs. So I was told this was a full time permanent position, it's really part time temporary with a chance for 'full time' (potential for cut hours and being sent home during slow times) permanent. Which may work for some people, but they should be upfront about that and they weren't.

The Program Manager held bi-monthly meetings to stay abreast of contract deliverables.  I was hired as a 1099 - Independent Contractor at V-Tech and decided to return to a full-time employee status.  The most enjoyable aspect of my job was the opportunity to participate in a DoD Tactical Radio Reference Architecture integration project.  The hardest part of this assignment was determining the unique capabilities of ten of the top ten radios used by DoD.

Its a really fun environment to work where employers really care about their employees. You always excited about the next new challenge and work doesn't feel like work. Mentorship is very permanent and senior or long tenured employees do help younger employees. Its a highly diverse work environment.  Employee growth is a prominent factor. I will highly recommend this company to any one.

I was placed at DXC Technology through V-Tech. The facility was nice but upper Management left something to be desired. The hours were unstable and the atmosphere full of negativity too often.

A typical work day is high impact with the customer calls.
You learn to listen very close to the customer needs.
Management is always  available for questions.
The hardest part is can be the customer.
The most enjoyable part of job is being a service to the customer.

Top Job Titles	Average Salary
Administrative assistant 1 salary reported	$32.50 per hour
Registered nurse 2 salaries reported	$46.00 per hour
Laborer 4 salaries reported	$16.00 per hour
Helper 3 salaries reported	$15.67 per hour
Warehouse associate 2 salaries reported	$18.25 per hour

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