cook

host/cashier

housekeeper

accountant

it support

Valley-View-Casino-&-Hotel

A typical day as a beverage server consists in...
•Clock in
•Withdraw cash for tips of the shift
•Team meeting with goals and promos of the day
• time to get on the floor, take orders in your designated section, and try to have orders out in a timely manner.
• end of shift clean your station and have management clock you out- for tips and open checks 
Things learned from this experience were cash handling, social awareness in a different setting and punctuality.
As far as management, I personally had amazing staff who always looked out for me and for my well being. I'd say it is essential to have good communication and openness with management if they see you working hard, they are great to work with... 
Workplace  culture is a very collaborative culture as it values teamwork and all employees skills to maintain the flow throughout your shift.
Hardest part of the job were the long nights, and handling alcohol  and its effect in others. Also, there might be what you can say drama with team members but it's not necessarily all the time just certain occasions.. keep working and don't distract yourself with unnecessary stress.
Most enjoyable part of the job, customers. For the most part you get to know so many people from different backgrounds, and connections are created.. staff is very friendly and kind. As long as you keep your personal life out of the work life I would 1000% recommend working here and I'd be back 1000% more.


Started on graveyard despite my overwhelming experience for that positon and relatively small establishment. Graveyard shift also enlisted very short breaks, if any, and the responsibility for the graveyard cook was well beyond the compensation considering the responsibilities required. The graveyard cook was sometimes the only BOH employee for the whole casino. Responsible for finishing dinner for employees, prepping breakfast, and serving other grave employees, simultaneously supporting any culinary needs for the rest of the casino. Without my vast experience, I probably would have been completely lost with no one to ask, not to mention fighting having to stay up all night. After a year of toughing out this job and at the same time I was eligible for a promotion, I was discharged for "lack of experience"(?). I only liked this job because it was barely keeping my head above water but figured that the payout from staying would be worthwhile considering what I had to do. I was sorely disappointed. In my opinion, management had poor skills when it came to discussing alternatives to my complaints, showed below average food knowledge in general, and overall made my tenure at this establishment a very sour one in retrospect.

What is the best part of working at the company?
The lasting relationships built with co-workers and guests. 

What is the most stressful part about working at the company?
Everything.  The company tries to work you to the bone. Regularly not giving you a lunch break.  I had to work plenty times 10 hours straight with no break. But you can't complain because either you get fired, or there will be no repercussions since it is on tribal land and they don't have to comply with state labor laws. 

What is the work environment and culture like at the company?
Toxic. Upper management are inept and inadequately trained.  All the way leading up to their HR leader.  Some workers are in their upper role position not by merit but by brownnosing or because of "who they know". 

What is a typical day like for you at the company?
Stressful. Clocking in for set-up for 45min. Taking a 30 min break right after. Then working 8-10 hours straight with no break.  And if you're caught having a quick light snack you get written up. At the end of the night after closing and doing the final clean-up, managers try to rush you even though you're entitled to another 30 min break- because they don't want any over time.  Ridiculous.

The management score given is for the Marketing Department. The Creative Manager is very unorganized, unprofessional and incapable of reading the room. A lot of whispering goes on, along with backroom talk. Make sure and know your job description, because it can change without notice, and you will be asked to wear multiple hats. This designer job is a very physically challenging production based position and you will be treated as a print shop. 
It is easy to get outcasted here if you don't have a smile on 24/7, and also, depending on your culture, you are treated differently. I was made to feel uncomfortable here and because I was unhappy ( and it showed, but no one cared ),  I was let go because I didn't "fit in". These are small fish, go to a bigger and better pond.  

Otherwise, the rest of the casino was a very nice place to work, the other people are amazing, you always had access to upper level management and the benefits are amazing. 

Valley View Casino & Hotel was an okay place to work. Most fellow team members were easy to get along with. I met a lot of different people and made some  good friends along the way.
Casino life requires working crazy hours.  Expect to work nights weekends and holidays. Say goodbye to your social life outside of work. The work/life balance sucks!
The turnover rate is quite high.  When someone quits or gets terminated over the ridiculous point system, its highly likely that you'll be left alone to pick up the slack. In my experience, any relief of a new hire was almost non existent. I have had several different managers and supervisors throughout the years. Like most places, some were good some were bad. They too had a high turnover rate. As far as the pay rate goes, I'd say it's on par with the industry standard. Overall, as far as casinos go, and from what I've  heard, I'd say that working for Valley View Casino's F & B department is just a hair better than it's competition.

overall it was a unique and educational experience. The team is generally friendly and professional, and I had the chance to develop customer service skills and learn how the gaming and hospitality industry operates. Management is supportive in some areas, though certain processes and communication could be better organized, which sometimes made tasks more challenging. The environment can be fast-paced and demanding, especially during busy shifts, but it taught me resilience and multitasking under pressure. Health and safety protocols were in place, though exposure to secondhand smoke was a concern for me personally. Overall, I gained valuable experience, learned to interact with a wide variety of people, and improved my professional skills. I would recommend this job for those looking to gain insight into casino operations, but it may not suit everyone depending on personal preferences and tolerance for smoky environments.

Host positions do not get tips, but everyone else does. A lot of walking as a buffet host! Get you some good comfy shoes. This position is underpaid. Hangry customers, servers that want their tabled to be seated, and management will all yell at the host, so it can be tough, but it is easy. cashiering at the buffet can be difficult because there is so many different forms of payment, so attention to derail is crucial as a cashier, too many mistakes and you will get written up. Conservative work place- no unnatural hair color. There is a free employee buffet in the break room. You don't have to clock out for lunch, so you get paid to eat. Menu changes ever day. Salad bar, desserts, cereal, breakfast, lunch, dinner, coffee, drinks, and endless goodies in the employee buffet.

I got along with everyone on my shift. 
We all clicked like we were family. It was easy to talk to my management about anything and even trying to talk to other department heads, was easy. 
My position/ department was STRICT!! i worked in the Cage. 
The only negative thing I can say, is that they don't care about your personal life, or any personal situations. 
I told them multiple months in advance that I was having a living situation, which was causing me to be late and even call out. Due to their "policy" even while knowing I was on the verge of being homeless, they still chose to let me go due to my living situation. I was Uneligible for help that was provided by the casino due to me still being in my probation period. 

Taking care of the Valley View guests is the most important part of this job. Carrying a friendly smile to add just a little extra excitement is key in this workplace! I learned many things while I was employed here. I was able to get the guests their normal needs but when an issue would arise I was usually able to handle it myself without getting a manager. Problem solving is very important here. I loved all of my management and had nothing but care and respect. The hardest part of my job was the day in and day out of rude guests, but you have to just let it roll of your shoulders sometimes because at the casino there are many people who have lost a lot of money.

I was excited to start working in the Slot Tech department being a new hire.  That excitement quickly disappeared when I met one of the most unprofessional managers who runs that department.  Always short staffed on swing shift and I noticed the graveyard yard shift was no help.   You will learn a lot about slot machines and how to service/repair them.  Work culture is poor; manager is absent minded and condescending with words.   Hardest part of the job was being ganged up on by different employees and HR!   Most enjoyable part was meeting guests of the casino.  

Top Job Titles	Average Salary
Cook 1 salary reported	$43,500 per year
Host/cashier 1 salary reported	$18.00 per hour
Housekeeper 7 salaries reported	$18.00 per hour
Accountant 4 salaries reported	$59,325 per year
It support 4 salaries reported	$24.00 per hour

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