lube technician

entry level technician

center manager

customer service representative

technician

Valvoline Express Care

Lots lofty promises and threats. The practice of group punishment isstandard. No comp for mandatory meetings outside of schedule. Communication expected to be acknowledged past midnight on several occasions. No clear path for advancement, but they'll dangle a carrot and not tell you what you need to get it. The communication style is indictive of an immature company and "coaching" is focused on proving you wrong, not teaching or discussing. 

Only one way to think here. Most enjoyable part of the job is fixing an issue for a customer and they're happy when leaving. Worst part of the day is being asked why ticket averages are low when allowing $25 conventional oil change coupons. Best part of the day is going home. Normally work through lunch and go 10-12 hours without eating, on a daily basis. 

If you tend to be good at your jobs, consider a different role. No matter what, incredible performance improvement, tripling customer count and more than doubling sales, you *might* get offered a $1.50 raise. 

A typical day at work here involves a manager that doesn't know how to be one. Coworkers were great and probably the only good part of this job. I learned the basics of a lot of cars and how to handle a bigger workload than what I'm paid for. Management might be the worst part about this place. They are super cheap and don't want to spend any money. The manager at this location is terrible and doesn't know how to do his job, constantly asking us to receive inventory, cover for him, do interviews, and doesn't order the things we need on time. These people don't even use Valvoline oil filters and cheap out on other things. I never received proper training, nor clear expectations of our job duties. We were pretty much to do whatever they wanted. They had us renovate the restroom and pick weeds outside. They expect us to study and train ourselves. I never received the pay increase I was promised, as little as it was so what's the point. The most enjoyable part of the job was my coworkers.

A typical day at Valvoline Express Care would include, 10hr shifts daily with little room for advancement. While working at Valvoine Express Care I learned managerial skills. The owners didnt know much about the industry so they sought after individuals with enough experience to run the business with minimal interference from them. I enjoyed working with everyone there, I rarely experience issues in the workplace. The hardest part of my job was spending so much time at work, leaving me with little to no time to handle any other business and or obligations for that matter. The most enjoyable part of my job was that was doing something I loved.

What is the best part of working at the company?
Management does not take responsibility for their own mistakes and takes it out on technicians. Owner becomes angry over small things and will yell at technicians in front of guests. Pay is low and management is not competent enough to run the location 

What is the most stressful part about working at the company?
Dealing with management being incompetent and owner being up your butt at all times

What is the work environment and culture like at the company?
Do not work for this place. They will overwork you and underpay you. On top of that, management will frustrate you to your breaking point

What is a typical day like for you at the company?
Very little work to do but a lot of micromanagment

A typical day at work is very fast paced, seeing at least 30-40 patients a day, 70-80 patients a day during flu season. Staff are very friendly and easy to work with. You will learn a lot about everything medical, we see many different people with many different problems. Management is not so great, not really working with you on the schedule or days you may need off, other staff are willing to switch days if needed so it usually works out. We see patients from 2 months old to 98 years old. The hardest part of the job is not really getting any breaks or lunch break, you kind of have to eat when you can or eat as you go, you are always running running running. The most enjoyable is the people you work with are wonderful and helpful, it is like a second family.

Obtained and received merchandise, totaled bills, accepted payments and made change for customers in retail store.
Stamped, marked, and tagged price on merchandise.
Trained and managed one employee and achieved significant improvements in their productivity.
Answered customers' questions concerning location, price and use of merchandise.
Totaled price and tax on merchandise purchased by customers, using cash register, and calculator.
Accepted payments and made change.
Removed and recorded amount of cash in register at end of shift.
Sold full synthetic oil and add on's to customers.
Calculated sales discount to determine price.
Kept record of sales, managed customer information on vehicles.

First of all I'd like to start off and say I love my job and would encourage anyone who is interested in cars - start here I've worked for the company for a year-and-a-half in Lufkin Texas. We strive for perfection and so does my management and owner I have learned a lot from this company and it gained valuable skills and my trade. I have been in mechanics basically my whole life but I've learned things here that I wouldn't have learned on my own. By no means is it in depth when it comes to working on cars but the services we provide do a great job and are fun to do.

the job at Valvoline express care is a good job to started out with unfortunate it doze not pay enough and do not offer good insurance or 401 k. I enjoy the people I work with. they are nice and professional with what they do there.If I could make more money I would stay with company. a typical day at Valvoline is very easy day by day job. You have to keep your work  are clean and take care of customer needs. Offer customer solution for issue with there cars. There are opportunity To  Learn  Management and advance in the company. It is a new location and no room for advancement right now. what I enjoy most is when a customer is happy with the service they received

Manager duties fell on all existing workers until the owners found a family friend they wanted to be manager. Then the owners requested that the workers train said employee and then promoted him to manager with the highest pay in the company despite only being there for 2 months. While the crew itself was okay and enjoyable to work with, the management or rather the lack of management made it an incredibly stressful job. Couple that with ZERO incentive, no commission, and no raises over a 1+ year period and you're better off working at Mcdonalds or walmart.

As a supervisor I made sure to greet my staff members and patients every morning. Once clocked in, I walk around and observe clinic staff and patients. I made sure all patients were taken care of and verified if staff needed my assistance. I then proceeded to verify emails and scheduled appointments I may have. I have learned the importance of what it takes to be a leader and not a boss. I managed all clinical duties from front to back office. I worked with amazing individuals who put their trust in me every single day. If ever I felt my work wasn't completed for the day, I would always stay back even if it meant not getting paid. I enjoyed every part of my job.

Top Job Titles	Average Salary
Lube technician 7 salaries reported	$14.57 per hour
Entry level technician 29 salaries reported	$14.44 per hour
Center manager 4 salaries reported	$62,500 per year
Customer service representative 18 salaries reported	$13.42 per hour
Technician 1 salary reported	$17.75 per hour

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