outside sales representative

Vector Security

Every employee in every position is extremely overworked. Compensation is less than adequate for the amount of work expected from each employee. No bonus structure from middle management all the way down to the techs. High pressure to meet monthly, quarterly and annual financial projections/goals. 

No room for advancement. Very minimal training for new hires. Zero training or encouragement for employees that show interest in growth and advancement within the company. No warehouse or installation personnel in the office. All ordering, receiving, shipping, manual labor, quarterly & annual inventory of entire warehouse and all technician vehicles, etc. becomes the responsibility of other office staff. 

Only one programmer for all technicians to utilize while in the field causing unnecessary delays during service and installations. Mostly disgruntled and unsatisfied customers due to unavailability of appointments caused by lack of technicians in the field. 

Overall, very disorganized, chaotic, negative, exhausting and depressing work environment for all employees due to the severe understaffing and unrealistic expectations of all upper management. Do NOT recommend working for Vector Security in any capacity whatsoever. 

The common everyday employees are fantastic people. They want to do their job well and go home to their families. The corporation however cares about one thing and one thing only, money. They lie to customers, cheat and steal. Customer's pay for agreements that the company knows it cannot fully honor and continues to bring on new customers that they cannot support. They are years behind on fire inspections but continue to sell more services like preventative maintenance (just a cash grab) and more inspections. One of their company values is do the right thing but anyone above a general manager position that believes they live up to that value is living a lie. Frontline employees have little to no respect for upper management due to the number of false promises they've told. 

What is the best part of working at the company?
no best part of working for Vector

What is the most stressful part about working at the company?
GOING TO THE DR REQUIRES YOU TO GET A POINT

What is the work environment and culture like at the company?
WHILE IN THE OFFICE, THERE WERE MANY COMPLAINTS!

What is a typical day like for you at the company?
STRESSFUL, A ALOT OF EMPLOYEES HAVE LEFT THE COMPANY

Base pay is not great but decent for the industry. Have to be self motivated in the field to close on your self gen prospects as leads are far and few between. Can make good income with the commission structure although be prepared for confusion as there are lots of moving parts of the company and who you report to can be confusing. Must be able to be independent 

What is the best part of working at the company?
Work is challenging and management is fair overall good experience. 

What is the most stressful part about working at the company?
Customer base on the demanding side

What is the work environment and culture like at the company?
Was a positive and supportive environment

Great team bringing customer service as the main goal. The office in Richmond is phenomenal and everyone is trying to help succeed. My manages is always there when you need him to give you guidance and get you the support you need.

Training was poor.  No difference between resi techs and commercial. This often forced people with little training to work on apartment building fire systems.  Which was a recipe for failure. 

My time with Vector security would have been much more fulfilling had management been better at leading and giving support. I was often left to “figure it out” in the field. 

-lack of work
-lack of advancement/growth
-out of pocket expenses
-Most employees for themselves including management
-Doing more than your job title
-Solo 



Vector security is the best place to work! I have loved every day for the past 13 years . The management is awesome , and your skills are appreciated and welcomed 

Working at VECTOR SECURITY PTY LTD: Company Overview and Reviews

VECTOR SECURITY PTY LTD

VECTOR SECURITY PTY LTD Ratings

Popular jobs at VECTOR SECURITY PTY LTD

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected