personal care aide

mental health technician

service coordinator

recruiter

registered nurse

Venture Forthe, Inc

I'm a former pca (personal care aid ) for venture forthe . My duties were but not limited  to helping  clients with daily living task such as feeding , dressing , bathing and household errands such as washing dishes and cleaning the bathroom/kitchen areas when a client could not do it them self. I recently had to quit venture forthe after going a month and a half without working. My last client became ill and passed away , after that I've only been able to pick up random shifts.They will try to force you to drive out far for little to no extra pay.half my checks went straight to gas due to me hang to drive far to different towns
   The schedulers were very rude to me and unprofessional .I've had them ask me to pick up a shifts with people even after I told them I'm not comfortable with the person. One time I worked a double (16 hour shift) and had a scheduler beg me to pick up another shift a couple hours after it . I told him no and he preceded to call me back mutiple times after leaving voicemails saying that he'd pay me extra because I was the only person available to work . 
    Also calling in 4 times a year will get u fired unless you have documentation for why u called in each time. I didnt not have a problem with calling in but I do not agree with this rule. Emergencies happen , people have kids that sometimes get sick , cars break down , us pca can get sick and not everyone has health insurance to go to the doctor just to get a doctors note. Mind you management does not want us to go to work sick because we can affect the clients but alot of pca's still go in sick because they don't want to miss out in the pay and/or can't afford to call in again because of that rule . 
This job is not a job for someone looking for a career for the rest of their life. This is more for a college student , someone that has no options for employment (I've made more money working for fast food restaurants due to the hours being inconsistent ) , or someone that loves this kind of work and does not care about the money.

My typical work day as a SC was normally at least a 10-hour day. I learned many things working for VFI, including but not limited to: coordination of all medical services, social services, and social security services; assisting individuals with locating and utilizing community resources; reinforcing appropriate behaviors and assisting with reduction of maladaptive behaviors; supervision/oversight/training of staff; daily documentation and case notes; performing updated assessments and evaluations; admission intake and interviewing prospective participants; assist with discharge planning from Skilled Nursing Facilities; crisis intervention; writing of initial service plans and bi-annual revised service plans, individual service reports and detailed plans, addendums, incident reports, and plans of protective oversight; housing inspections and submitting applications for rental and utility subsidies; establishing NYSARC Community Trust funds for individuals in lieu of Medicaid Spenddown. Managed So. Tier for 5 months while carrying full case load of participants; conduct interviews of potential employees; hiring and providing TBI 101 training; staff scheduling; case conferencing.

The majority of the co-workers were wonderful and we all worked very well together as a team. Tremendously enjoyed my clients and their families and had an excellent rapport with all.

I was employed for 4 months after taking a 2 week long certification course that wasn't paid (except the orientation day), and was not able to find a client to work with. I was originally told they had clients in my area and that I could work full time immediately after I completed a certification course... that never was true. After I got hired I was informed I was part time and can always pick up hours if needed and that it was easy to do so. I spent a whole month calling scheduling and was told for that month "scheduling is backed up, please call back next week.". The whole next month was spent being told by scheduling that I was written down as looking for clients in Niagara Falls area when I specifically had it written down I was looking in Clarence, Williamsville, Amherst and Lockport areas. Sad to say I never was able to even get a base client and I needed to work a full time job to survive. I tried to keep options open for finding clients while I worked other jobs to make sure I could eat and pay bills. I was forced to find employment elsewhere and silently quit Venture Forthe in the very end. I did walk away with a certification but it boggles my mind why they would go to all that trouble, lie to new employees, and end up losing them anyway. 

This is probably the most unprofessional organization I've ever worked for.  Most people here are looking for a job elsewhere, they just stay to pay their bills.  

They don't value their employees.  There are little to no benefits.  If you are a PCA, you will never have full time employment. Everyone I've talked to tells me they too get endless calls while trying to use the little PTO they have.
Scheduling Department is shockingly rude and verbally abusive.  Not only to staff but their clients too. Most PCA's are allowed in the homes before background checks. I've had friends ask me if they should apply to some of their job postings, I tell them only if they're desperate.
Also, be sure you have a good vehicle and endless amount of cash for gas money.  This company will send you all over western New York with little to no mileage reimbursement.

P.S.They frequently tell employees to rate them favorably on these job sites,I felt compelled to warn future applicants.

The job its self is pretty easy once you get the hang of it. The only thing I didn't enjoy was being trained for the position and the dishonesty during the interview. I was told I could work my way up to full time when in reality you can only have up to 20 clients which is 20 hours and the job is very reliant on whether your clients are consistent with their appointments. This is a nice part time job but you can not rely on it for financial stability. I also don't enjoy the isolation. You literally talk to no one else except your supervisor and the scheduling department for scheduling clients. Outside of that you'll likely never talk to a peer which is tough especially when you're new because there's no one that relates or you can share with outside of your supervisor. This position also relies heavily on documentation so if you don't like writing or notes, this is not for you.

Venture Forthe has been supportive of my professional growth, offering ongoing training and mentoring from experienced professionals. Much of the administration at VFI have been there for an extended period of time, bringing to the table knowledge and experience not found at other agencies due to turn around. This agency is very supportive of self motivated individuals, allowing freedom of schedule and forming a balance between work and home life. From my observances the staff that fall into trouble are the ones that take advantage of the flexibility and consequently not fulfilling their work responsibilities. The administration and owners of VFI are personable and are quick to resolve issues in comparison to larger agencies where I have worked that conflict in bureaucracy occurs which result in issues being unresolved effectively.

This is the worst place to work. I was in an administrative role and was given no training at all. Was let go after 2 weeks of employment with no reason given, was told I was "unprofessional", asked to be given an example and none could be given. They expect you to work the entire time you are there, no breaks for lunch or anything. Absolutely no support from superiors. A LOT of nepotism there. People who are friends or relatives of the company get first priority over everything and everyone talks about everyone else. And to top it all off, they are working with an under privileged population and they sit there and call them crazy and weird and annoying. They care about nothing more than making money. This is the WORST place to work, I am so gad I got out when I did. All they do is complain about the aids and others that are in lower roles in the company. There are better places to work, I am sure you can find them if you needed one.

If you need to call on-call during the night or day for your consumer, the Nurses at Venture Forthe are really reluctant to come to the homes and help when important issues arise which leaves the consumer exposed to safety concerns. A staff member was becoming violently ill on the job and they would not release her by coming over. They also told her that they could not approve her to call 911 for herself!!!!!!!! The staff called to help herself and then they reported in the records that the clients FAMILY was there to fill in the gap. NOT TRUE!! They knowingly left the consumer alone. The Nurse proved to be too LAZY to show up and left the poor consumer exposed to safety problems. Also, they do not have any benefits at all. If you call in sick 3 times you're fired.

Arrive at a clients home, review chart and daily log.  Speak with previous aid and client.  Find out needs and desired schedule for the day/evening/night.  Do household/personal care as necessary.  Socialize with client encourage with a good attitude with respect.  
The staff at the main office and very helpful and pleasant.  I enjoy meeting new clients and coworkers and learning more medical things and about them.  The hardest part of the job is when a client is no longer your client because of increased health problems.  The most enjoyable part is learning more about others and the satisfaction you receive knowing you were able to be a helpful part in their lives.

What is the best part of working at the company?
I was remote.  I didn't have to see the upper management often. 

What is the most stressful part about working at the company?
The clinical director who had no clinical experience.  Staff that did not know how to do their jobs and were always late getting their notes in. 

What is the work environment and culture like at the company?
Toxic and by the Clinical Director who could not leave well enough alone.  Would call people at any time just to ream them a new one over minor issues. 

What is a typical day like for you at the company?
As long as I didn't have to deal with the clinical director, it was good.  I enjoyed my job and being a team lead.

Top Job Titles	Average Salary
Personal care aide 59 salaries reported	$18.99 per hour
Mental health technician 23 salaries reported	$17.52 per hour
Service coordinator 6 salaries reported	$54,167 per year
Recruiter 10 salaries reported	$24.60 per hour
Registered nurse 1 salary reported	$40.00 per hour

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