software engineer

inside sales representative

workday hcm consultant

workday hcm analyst

helpdesk manager

VeriFone

Unless you have no dire concern for your future, stay away from VeriFone (Clearwater). For a corporation so large, their lack of order may surprise you. Leadership changes quite often, and your job description will certainly change a few times. They are very quick to inform you of new duties expected of you, however, when it comes to discussing compensation that is swept under a rug.

Talk of that is usually avoided!

It is normal for one to be under the "contract" status for multiple years. There is no clear rhyme or reason as to how they determine who they hire on - other than politics. The company has chased off many good employees. Do not be surprised to come in one day only to see people walking out with boxes of their personal belongings.

Since the middle of 2017 layoffs had become a part of their nature. 

Culture is a joke. When it comes to Halloween, pot lucks, and Cinco de Mayo, they are forever enthusiastic. When it comes to attending the annual St. Pete Pride Festival (to recruit employees) they are game. However, when it comes to something like Black History month, no one cares. Not even an acknowledgement. 

Christmas comes around and they dilute or pervert the season. Easter is the same thing. Their priorities are clear in that regard.

Their idea of boosting morale is proving ice cream "socials" and regular potlucks. 

This is nice....until you realize the large number of people who has been working there for years without benefits. 

These fine folks spend money on all sorts of nonsense, when you have single parents in there working diligently, but not even ONE hour of PTO accrued. If you have children or if you care about your retirement, take careful consideration of this:

VERIFONE is not concerned with your advancement, growth, or mental health. This is evident in what they prioritize. If you are fresh out of high school, this may work. If you're a grown man/woman seek elsewhere if you must climb a corporate ladder.

As an engineer my typical day at work was me coming into a partial cubicle and get ready for back to back and overlapping meetings with beyond frustrated customers who were waiting for software development team to actually deliver a product that worked. Training didn't exist and neither did any engineering, they changed the title from Integrations Engineer to Integrations Specialist and wanted us to act as Project managers without the tools, time, or product to really deliver to the customer.

What I learned from this company was to never take a "good opportunity" to up root your life for a ridiculous amount of money to move for a job that will can you in less than a year.

The workplace culture was filled with gatekeepers who filled your questions with vague responses and links to Confluence pages that anyone can make up. The processes changed 3 times in the less than year I was able to work there, and there wasn't any realy guidance or training on the changing of narrative. 

The hardest part about the job was disappointing the customers on meeting when I couldn't give them what they wanted, the development team and the managers didn't guide us on proper responses, we're engineers not project managers stuck in a phone queue for customer support.

Getting my hands on new tech to try and learn something new to work on. (learning was minimal because I had to figure most of it out on my own)

Ultimately the company has created a toxic gate keeping culture because the business side of things is unforgiving with it's employees, my recommendation to Verifone is to bring back in house training with employees with a full time instructor to better invest in their company's employees to get moving forward in a new environment because short monetary gains will likely effect the long term stability of the company at current rate.

- A typical day would go by fast and be filled with a diverse set of tasks & challenges to tackle, whether designing and developing products and accessories, working with marketing on custom requirements, chairing teleconferences with people in multiple countries and time zones, 3D printing prototypes for design validation, or checking on existing experiments and hardware qualification testing statuses and apparatuses.

- I learned to never be complacent and to always be adding value, as well as how to build team trust and lead by example.

- Management is continuously improving and always sensitive to employees' personal circumstances.

- Co-workers are talented, hard-working, and remain true genuine friends, and very innovative and adaptive to constant change and competing priorities.

- With a globally-distributed team, the hardest part of the job would be trying to avoid working around the clock 24/7, as the world never stops turning and the work is seemingly endless, which is tempting to work late into the wee hours to stay one step ahead, but exhausting and a threat to the work/life balance.  Also, a culture of constantly being available for helping and mentoring others can also be distracting from ones own commitments getting completed.

- Most enjoyable, without a doubt, is the creation of new and unique secure payment technology that everyone around the world uses intuitively because of our massive design forethought and effort to delight end-users and merchants alike.

Front line managers were good, and they "got it" but were so beaten down by senior level managers incompetence that they couldn't do anything. 60 hours a week is the bare minimum, anything less than that and you are looked down on. 80+ hours is expected. You are expected to go home and sit in front of your computer all night, just in-case. Priorities change 2-3 times an hour so you can't actually get anything done. This place has some of the worst under staffing conditions I have ever seen. New "Senior Manager" put in charge of operations, project managers, and apps team has 3 months management experience previously, that he got pushed out of for being so bad at it. He has no issues treating employees like dirt and towing the corporate line on that he gets promoted with no qualifications for the job. His first order of business was to stop work from home the day after the big snow storm. Literally entire department all departments in MSO are actively looking for other jobs, mass exodus again. I won't even get into the other manager in R&D that have run off close to 20 people including engineers, directors, and managers in the past 3 years due to his constant political games and incompetence all ignored. Multiple IT employee surveys ripping the conditions have gone ignored. HR is asleep at the wheel. You are better off being a trash man than come work here, flipping burgers would be a better career decision. Stay far, far, far away from this place.

What is the best part of working at the company?
The best part of working for Verifone was the great pay and benefits. Also your peers were always there to help when you needed help.

What is the most stressful part about working at the company?
That they don't want you asking your peers for help, you have to reach out to support and sometimes your support wouldn't answer right away and that was frustrating, and always having to keep them informed on the steps you are taking to resolve the issues even when you know it's the right way to do it you have to get permission until they think you can do it on your own 

What is the work environment and culture like at the company?
The work environment and culture at this company was pretty good. Me personally didn't notice a bunch of clicks of people there, everyone was always really nice and spoke with everyone. They believe in supporting their people is what they preach, but I didn't feel that when I was struggling and asked for help and informed that others would listen in and tell me where I could improve but was told no. That is just my experience but I really did love the job. 

What is a typical day like for you at the company?
Typical day was taking calls from businesses that used Verifone products. The calls could be to ask questions or they may have a issue or they were setting up their business. We would assist the business on a 15 minute call to maybe a hour or so call at times. Logged all interactions with the business in great detail.

Verifone is a large company - with over 5000+ employees. As such, the company is scattered around the US and the world. My role is an engineering department, and I found the work challenging. Sometimes prone to excessive back to back travel. Like any other large corporation, Verifone suffers the same malady as any other - frequently announced layoffs and cutbacks. Yearly salary review was a measly 2.5% raise. Recently the engineering support group underwent drastic management changes, which included the hiring of "managers" that really had no idea what each engineering support was about. They proceeded to do what they were hired to do - which was to immediately lay off people. I understand that that is sometimes the way things are in corporate America. What I have a problem with is that they did not even bother to ASK the different department heads who to lay off - these people without knowing the face/experience/human behind the names just proceed to lay people off. Our group lost 25% - and we lost persons who were among the most capable - had our group manager had a say in it, those persons would not have been let go but others who were to be frank, on the chopping block. It is this uncaring, wanton act is what has disgusted me the most about Verifone, and I blame the Senior Execs/VPs that hired these new "managers" to carry this out. Moral is low. Time to look elsewhere. You reap what you sow.

What is the best part of working at the company?
They FIRED/LAID OFF 50 of us off right before Christmas 2023 in a zoom meeting.  Merry Christmas from Verifone after 4 loyal years never even mising a day and working Thanksgiving and Christmas all 4 years. 
Work at Verifone at your own risk. This company will be out of business in 10 years or bought out by Ingenico. I would recommend working for their competitor Ingenico. This place has poor management and will fire you without blinking an eye. I was the LAST tech in the states for NACSUPPORT and fired/laid me off with me being the ONLY tech left in Clearwater and I was in the middle of shipping off a server. OH WELL. Do yourselves a HUGE favor and get a job somewhere else. 

What is the most stressful part about working at the company?
The people in the clearwater office were jerks. 

What is the work environment and culture like at the company?
Well they went from a few hundred at the Clearwater location down to about 30 people and 1/5th the space of the building now. So the culture was gone and people are just scared of losing their jobs now. 

What is a typical day like for you at the company?
We still had our own office after the revamp of the office. Then TJ left the support team and that left only me. So I was loving life in my office meanwhile everyone else even the Engineers were out in cubicles.

My manager lied to me before I started my first day at VeriFone. By the end of my first week I had heard horror stories of employees breaking down with stress related issues. I should’ve left then, but I was committed to helping the failing company do better. I ignored my gut and paid for it. 
Working at VeriFone is like a bad relationship that gave warning signs early. I ignored those warnings and ended up in an unhealthy relationship. I've never worked in a place that uses fear to motivate employees: fear of being fired or laid off, fear of verbal attacks, fear of constant snide remarks, fear of being reorganized, and fear of taking the blame for poor management decisions that result in more failure. 
VeriFone is too far behind to ever catch up in the fast moving tech market and is slowly dying. The desperation, or maybe the remainders of the people that caused it to fail, make this a horrible, horrible place to work.
All the reviews you can find about working here are real. This is not a good place to be. If you hate your family and enjoy 60 – 70 hour work weeks that result in being told you still didn't do a good job then VeriFone is the place for you.

Verifone was an ideal place to work. I was the sole engineer responsible for providing desktop support, user and computer administration on a Windows Domain environment and general support functions of the IT infrastructure. I was also the primary remote support engineer for 2 other sites. Performed network troubleshooting and worked with remote network engineers to resolve LAN and WAN issues. Provided hardware support and installation of switches, routers and wireless access points. Setup and configured switches in local area test environments. I installed servers and worked with remote systems administrators on production servers. Installed and configured both Windows and Ubuntu Linux Servers used by our local engineers for CAD and software programming. Provided hardware support and worked with remote telecom engineers on Shoretel and Avaya phone systems. Purchased PCs and other accessories necessary for end users. Used my extensive experience to provide specialized support in lab and test environments.

When I was hired on at Verifone I was eager because I thought it would challenge my understanding of technical support. They offered little in the way of training that allowed me to grow and understand the product despite the fact I’ve worked in a technical background for 20+ years. They fast tracked people onto the phone without fully training them for the job. As long as you suck up to leadership and don’t make waves you’re pretty well safe there. As soon as you speak your mind or have an opinion they monitor you in hopes of terminating you. This is a keep your head down and do your job environment without a care in the world of the stress it causes people. Most of the people I knew have either quit or been fired for random issues. I’ve never not wanted to work for a company ever! When you get into the heart of this company you find out it does not have one. Poor compensation for the job you are doing. Once you get advanced training you still don’t make more?! And people take on additional roles without any compensation?! I’d be surprised if Verifone was still in Tucson within a year!

Top Job Titles	Average Salary
Software engineer 4 salaries reported	$93,000 per year
Inside sales representative 1 salary reported	$77,500 per year
Workday hcm consultant 3 salaries reported	$57,500 per year
Workday hcm analyst 3 salaries reported	$57,500 per year
Helpdesk manager 3 salaries reported	$55,233 per year

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