front of house team member

back of house team member

assistant manager

biscuit maker

barista

Vicious Biscuit

I really loved working here when I was first hired, I learned a lot and got to work almost every position BOH. However, there’s a lot of drama that goes on behind the scenes. I knew everything would change once they fired the person that trained me over something petty even though they had been with the company for years. 
I had hoped that maybe new management would fix the chaos that was going on in the store, instead I felt targeted and bullied by these “managers” who had little knowledge about the restaurant but still wanted to be in power and manage others. 
I’ve had mental breakdowns to thoughts of hurting myself due to the fact that management made me feel like I didn’t know what I was doing and that I was always wrong even when I followed their instructions.
Because of the fact that these people were new, they would expect that their way of teaching or coaching would work on you and when it doesn’t, it’s always your fault. There is no pleasing them. 
The gossiping/talking behind other people’s backs and the targeting employees is not something anyone wants to go through. 
I loved my coworkers and I loved my job but until those three people can change their ways or better yet LEAVE, i’d suggest not working at this specific location :(

Work here is very different than any management position I have ever had. I have never worked with a corporate group of individuals who persistently said one thing and did another. If you're experienced you will be treated like an inexperienced entry-level employee. You will be constantly lied to and management will go behind your back to subvert you and not support you. Communication is preached but there is none. Transparency if often mentioned, but there is none. "Work-life balance", but nope. "Team" but there is zero. As a manager, you will be chastised for your vision, approach and leadership  and your experience will mean nothing. You will be held accountable for things you have no control over. Nepotism is embarassingly rampant. Hourly employees should consider going elsewhere to start or continue their careers. Work at a real restaurant, this is fast-food. It's a toxic place run by people playing at business and looking to cash out before they're discovered.

Very unprofessional! There’s a lot of people who were grandfathered into the company that are related or friends. They’ve set new police’s but create double standards. Their training is the worst training I have ever seen from a company. They do not care about their employees. I felt like I was in high school and the clique was corporate. Management talks about staff members out loud and the CEO is never around, and the AD doesn’t do anything but sit in a booth. I loved this place but it does not have the culture that they try to portray. They have a great concept but if you want a place that balances work and home life this is not the place for you. Too much drama & too many Chiefs & not enough Indians. 

Weekends are always super busy and that’s when most people are scheduled. If it’s busy on a weekday, good luck, you’re working for 4 and carrying all the weight on your back until close. Culture could be real if the higher ups were capable of following their own values.. most of them have no idea what it’s like on the floor in action. Management isn’t for the weak, they don’t appreciate the hard workers enough. Favoritism is imbedded in the company and it’s not even hidden anymore. If you think you’re gonna make your way up in the business, you won’t. It’s like that toxic group of teens in highschool that always stick together. All my opinions of course.

After hearing so much about the respectful, caring, fun, and supportive atmosphere and culture they claimed to cultivate, I was really excited to work with them. The pay was much lower than presented, I didn't want to accept a position that was an hour away from me for minimum wage. I brought up this concern and was assured that that was not the case and I would not be making that amount, but my paycheck confirmed my concerns. I felt like I was constantly being talked down to but was dealing with it because I was lead to believe I'd be making an amount that could make that worth it.

I was recommended to Vicious Biscuit from an old co-worker. From my first interview I knew Vicious Biscuit would be the place for me. The company not only talks about work life balance, but actively encourages this. My training was shoulder to shoulder and offered positive and constructive feedback. There is always room for growth within the business, and the leaders within the restaurant empower their employees through one-on-one conversations. I started with Vicious Biscuit as a Team Coordinator at our Mount Pleasant location and have since grown into a role in administration. 

I’ve worked for a lot of restaurants over the past 10 years and Vicious Biscuit has been my favorite by far. I loved the hiring process, and how welcoming my trainers made me feel while training. Everyone was positive and had great attitudes, that stood out to me the most. Morning shift is my favorite shift and that’s the only shift they have so that works out great. I plan on staying with the company for a while! Growing fast and I’m excited to grow with them. One year down and many more to go!.. 

Weekends are always super busy and that’s when most people are scheduled. If it’s busy on a weekday, good luck, you’re working for 4 and carrying all the weight on your back until close because they're too worried about labor. Culture could be real if the higher ups were capable of following their own values. Management isn’t for the weak, they don’t appreciate the hard workers enough. Favoritism is imbedded in the company and it’s not even hidden anymore. If you think you’re gonna make your way up in the business, you won’t. You will be mislead, lied too and overlooked. 

Don’t work here. The pay isn’t worth all the drama they cause. The General Manager is immature and childish. The managers and corporate talk about how they want to see you “grow” but don’t support it if it’s not with the company. Management picks favorites and if you’re not one of them, anything you do slightly wrong leads to write ups. When you work here, everything you do is watched under a microscope and if you make one small hiccup, you’re in trouble. Don’t work here unless you plan on selling your life away to Vicious Biscuit.

What is the best part of working at the company?
Going home after work tho they have good food the disorganization and pettiness of management is horrible

What is the most stressful part about working at the company?
The lack of effective leadership by management

What is the work environment and culture like at the company?
Absolute silliness and buck passing

What is a typical day like for you at the company?
Watching the management backstab each other

Top Job Titles	Average Salary
Front of house team member 33 salaries reported	$15.02 per hour
Back of house team member 23 salaries reported	$17.38 per hour
Assistant manager 8 salaries reported	$51,000 per year
Biscuit maker 9 salaries reported	$17.11 per hour
Barista 5 salaries reported	$15.50 per hour

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