in home caregiver

caregiver

home health aide

nursing assistant

registered nurse

Village Caregiving

Caring for clients is great and rewarding!
If your client goes into hospital, rehab or doesn't need you, you will NOT GET PAID! Company has NO BENEFITS! They say they offer bonuses but it's ONLY if they're desperate and NEED you to cover for another caregiver and it's only $15-$25. Corporate worries about office staff more then the actual caregivers that are in field making the company the bulk of their money. If it wasn't for the HHAs&Clients there would be no agency! They offer Aflac short n long term disability and THATS IT! They don't take out school taxes & they don't take out federal consistently. If your client dies they won't find you another client. Offer nothing to potentially help you make it until they find you another permanent client...IF they even do. Office staff gets annoyed when you TEXT/CALL to check on the status of potential clients. Pay is on the higher end but only based off of experience. Most agencies are offering about the same pay starting at $16-$17hr. Only get paid TWICE A MONTH. So you better know how to budget your money. Not enough office staff at the branch to handle all the clients & aids. If you call off and call the office for them to let the client know, they won't! The client will be left in the dark unless you contact the client yourself. The company has grown exponentially in the last year which has just created more rules, more regulation, less bonuses, less acknowledgment. 

As a Director of Operations, you are mainly in charge of staffing your client's cases with caregivers on a day to day basis.  There is always someone calling off due to being sick, car issues or childcare difficulties.  We mainly help Veterans and other Seniors stay at home comfortably and get the non medical personal care they need without having to go into a home.  The office environment is great full of A players that want to be successful as a team.  The hardest part of the job is the volatility of the caregivers you hire.   The most enjoyable part of the job is meeting new clients that truly need the help and call and thank you for sending a certain caregiver that has become a part of their family.  Management is great at supporting you and giving you what you need to succeed.  At the end of the day, you have the perfect support structure, great pay, impeccable work life balance and a space to make this job your own.

What is the best part of working at the company?
Great company to work for.  Any concerns or questions I had, I felt comfortable talking to Will about. . He will also  work with you on a schedule that is  best for you.  Will assures both the client and employees are happy! Best company I’ve worked for. No complaints at all. How many employers can you say that about…. I highly recommended  giving them a call if you are looking for employment.

What is the most stressful part about working at the company?
The only stress I experienced was not with the company but the needs of the client that had accumulated due to not having help before…. No fault due to them either. 
There was a lot of household task to complete but after the big stuff  was out of the way, it was stress free thereafter.

What is the work environment and culture like at the company?
Laid back as long as expectations are met.

What is a typical day like for you at the company?
Arrive at my client’s home. Ask what they needed from me. If they were good and had already eaten, I would start on my daily housekeeping tasks. I would assign certain tasks for specific days. I usually had time to sit and talk with my client as well which was always the best part of my day!

Love the elderly I worked for. Hate the company. Worked there for 2 yrs & have begged for a raise. Still no. Don't get paid overtime. They say they do in the beginning but don't-its straight pay. Your drive time is in time not miles. No sense of communication. No sense of community. They will text you if you mess up or they need you to cover a shift. Other than that, no communication. You need to add the client to your phone. Village won't tell you if they are sick or not home. You waste your gas and they will not pay you. You don't get paid time off. If you can't work, you make it up within the same week. But somehow other people can ask for someone else to cover their shifts because they ask you to cover for other people some times. But again why work over your 40 hrs if its straight time? Bottom line, if you like the elderly and donating your time to others this job is for you. If you want to move up in the company, good luck. If you somehow afford to go on vacation, enjoy it cuz they'll have you making it up as soon as you get back. Oh the ONLY "benefit" of this job is that they do offer health care if you can afford it. 

Work-life balance
Very enthusiastic when I started,  but then the guy that runs it made many false promises about hours, local availability, and lots of neglected phone calls.  Totally take advantage of employees that are dedicated and willing to work by sending people to far away families and giving staff hope that things will change.  No appreciation for good workers!

Pay & benefits
The pay is comparable to other agencies locally

Job security and advancement
No training at all. Very little info given on duties or job expectations

Management
Not involved enough

Overall
Unfortunately managers aren't engaging with staff enough. They're great at first, then once you begin there's no formal training,  just the name of the person you'll work with and the hours.  No other information is offered! There was no compensation for mileage when they send you to jobs over 35 miles from home.  Plenty of unanswered phone calls/ texts.  Promises of great hours, plenty of families to work with, etc then they'll leave you hanging. I'm still with a local family through their company,  but applying elsewhere bc there's plenty of agencies around that pay the same but have more involved supervisors

Company seems to be ran by a circus, who cant do math (but yet are doing your payroll) and have extremely poor management skills-dont ever confront them or they will twist your words around and make no sense, leaving uou extremely frustrated.  You can't get a hold of CEOs, or upper management above your closest office at all.  If you try, you will never get a response.  Seemed to be some dirty things going on in the office.  They cut things you are paid for often, like no mileage or no hourly while driving.  You won't have you own clients, they control who and when you see them.  Their documentation is through Google docs and unsecured.   Offices are 2+ hours away.  Most frustrating thing is no number or contact for owners or corporate at all.  They messed up my paystubs every pay period and ultimately messed up my taxes-totals, and there's no contact to fix it, so it's causing us huge problems with our taxes.

What is the best part of working at the company?
The fact that you do not go into office. You take a picture of your worksheet and timesheet with your mobile phone. Then you text it.

What is the most stressful part about working at the company?
I have a client that weighs almost 300lbs.. I physically lift him 3-5 times over the course of the 3 hours that I am in the home. The client has Lymphedema. Almost daily you put the clients Lymphedema Pump on (for an hour).

What is the work environment and culture like at the company?
I have only Veterans as clients. This clients home is well maintained. The company is pretty much hands off unless you need something from them.

What is a typical day like for you at the company?
The 3 hours that I am in the clients home is very busy. Everyday their may be something different happen. So you are prepared for anything.

I have been working for this company since February 2022. The corporate office in WV gives you all the tools needed to succeed in the role. They are easy to reach and allow you to support your employees without dealing with red tape. You can make your own schedule as needed, as long as you can be responsible and complete all necessary tasks. At the end of the day, the job is what you make of it, and it can be a very fun, dynamic place where you are able to have real meaning in what you do, making it become more of a vocation, rather than just a job. The only real challenge of the role is handling turnover, but effective communication and employee engagement can really assist with overcoming such hurdles. Most enjoyable part of the job is helping veterans and other older adults remain at home longer. 

Working at Village Caregiving offers a great work-life balance with flexible hours and an unmatched support team that ensures you're never alone. The company fosters a creative environment where employees are encouraged to bring fresh ideas and make an impact. With a positive and engaging culture, opportunities for career growth, and a strong sense of community involvement, Village Caregiving makes it easy to feel valued. Continuous learning, recognition, and a diverse, inclusive atmosphere all contribute to a fulfilling and rewarding experience.

I have literally never worked anywhere like this in my life. I always say, I feel like I'm MTV's Punked and someone is going to walk in with a camera and tell me this was all a dream and I have to go home, LOL!

Well the day started out promoting to take meds if needed and seeing what the client wanted for breakfast then cleaning there living space, bathing, help with clothing or anything else they may need. Learned they are just like us and no different some may need just a little more help then others. Treat them like your own parent or child. Management was great anything you needed they tried there best to get and if you had to leave early for some reason they made sure they always had someone to step in. Hardest part of the job is if your attached to a client and they pass I had one to pass and it was so heart breaking loved her like my own mother. The most important part of the job was knowing she was loved and well cared for and hoping she knew that before she left this earth. 

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