insurance agent

member services representative

field representative

event assistant

expediter

Virginia Farm Bureau

One of the key reasons I love working here is the supportive leadership. From day one, I have felt genuinely valued and appreciated. Our leaders are approachable, always willing to listen, and provide constructive feedback. Their open-door policy encourages communication and transparency, which fosters a trusting environment. They lead by example, inspiring us to achieve our best while offering guidance and support whenever needed. 

Working for a company that is both stable and growing is incredibly reassuring.  Additionally, the company's commitment to growth and innovation ensures that there are always new opportunities for professional development and advancement. The investments in cutting-edge technologies and processes reflect a forward-thinking approach that keeps us competitive in the industry.

The positive, family-oriented culture at Virginia Farm Bureau is another significant aspect that makes working here so enjoyable. Our workplace feels like a second home, where colleagues are more like family. The emphasis on work-life balance allows us to excel professionally while maintaining a fulfilling personal life. Regular team-building activities and social events create a strong sense of camaraderie and belonging. This inclusive environment encourages collaboration and fosters a supportive network among employees.

Working at Virginia Farm Bureau Insurance was a privilege, as well as a learning experience. Through the Information Services department, innovative thinking and customer service was the main traits each employee was required to pursue each and every day. Eventually, work became a hobby and I enjoyed myself training users on the cisco phone system along with training users on the Jabber application.  Traveling around the state weeks at a time was an exhilarating experience that required upmost responsibility geographical mapping. I gained many close relationships with my supervisors and colleagues, as well as learning from others mistakes only resulting in preventing flaws of my own. We worked as a team and always were able to teach each other something new.

This isn't a bad place to get your feet wet in the insurance business.  In my area, most people haven't heard of the company, so the pace is slow.  There are a lot of training classes, but if you don't have an experienced agent to teach you in the field, you're screwed.

Most of the people you meet "in the field" really are "salt of the earth" people.  I met some great people working there.

Upper management on the other hand could really care less, and it's obvious.  They care about the bottom line, and their own pockets.  They don't listen to the agents, while constantly saying "tell us what you need".  They Lord this "great opportunity" over you constantly, while telling you that you suck.  Again, good place to start.  But I wouldn't stay there as a career agent.

I started working for Virginia Farm Bureau in September 2025 and honestly, I am blown away by the incredible company culture.  When I interviewed, I thought it would be good, but I did not realize it would be THIS GOOD.  If you want to be valued and respected, come work for VAFB.  If you want to be listened to (really listened to), come work for VAFB.  If you want to work at a place where employees are truly happy from day to day, come work for VAFB.  I have never worked at a place like this.  Honestly, I thought this kind of culture didn't exist any more.  Well, folks, it does.  Come see for yourself and you won't regret it for a second.    

Do not waste your time looking for a position at this company. They do not care about you or your well being. You will be overworked and underpaid. You will be assigned more responsibilities, but will receive no increase in compensation. Zero training given upon hire. Management is entirely old men who refuse to change with the times. The systems used are just as old as these men. The entire management level needs to be sacked and new people need to be brought in. Leadership is nonexistent. Favoritism is alive and well throughout the company. The retention rate is terrible due to these factors and most employees leave between 6 months and 1 year. The only reason anyone is still there is because they are grandfathered into the pension plan (that no longer exists for new employees).

I currently work in the Human Resources department on the Talent Acquisition team. It is so refreshing to see the improvements and initiatives that Christy Roberson has brought to VAFB and the support from leadership! The current leadership clearly values the employee experience and seems to be working diligently to ensure that every employee feels valued and seen. I am genuinely excited to come to work, and I am thankful for the flexibility VAFB offers through their hybrid working schedule as well. Overall, this is one of the best companies I have worked for and I'm excited to see the continued growth and success of Virginia Farm Bureau. 

When I started working here I was very excited. They talk about how important culture and employee wellness is during an interview. Don't believe it. Don't believe that hard work will help you grow. They value seniority and connections far higher than actual results. There are far too many people waiting out retirement for pensions rather than being committed to growth. The culture is seriously screwed up and don't get me started on internal management and HR. If want to deal with internal politics and lackluster culture then this is the place for you. 
That said the benefits are great if you can stand it.

This company benefits are horrible. The HR does not listen to employees that make complaints and a lot of the people who have been at the company for nearly 20 years and there is no room for advancement unless someone retires. They do not have up to date technological systems to work on. Their using a Windows 1997 software system and they have just tried to convert their paper to electronic which still is problematic. Their systems are frustrating and not user friendly. The manager is a micro-manager and wants to know your every second whereabouts. I thought this was a nice company but the culture is horrible

I was so excited to be hired here by the “agent of the year”.  They only care about themselves. There is no team. There is no training. I regret ever accepting a job offer from VAFB.  It was a waste of my time. Lack of morals- lack of morale- it was such an awful place to be every day. Not allowed to talk. Don’t let the phone ring more than twice or you’ll get talked to. A revolving door of a position. Just don’t do it. You will not win. You will never be good enough for them. They will find a reason no matter how small to fire you. So much for Christian values.  

I know many people who truly love this company, I am not one. My experience has had highs and lows. Within 6 months I have developed a dread of going to work and not knowing what I will face each day. The management (inner agency at least) only looks after their own. Feedback is almost never given and when it is it is useless. I was thrown into a position and told to “figure it out” while the rest preached teamwork. If you enjoy poor communication, lack of support, and major personal bias towards you, this may just be the perfect place for you. 

Top Job Titles	Average Salary
Insurance agent 3 salaries reported	$69,917 per year
Member services representative 3 salaries reported	$46,000 per year
Field representative 2 salaries reported	$70.00 per hour
Event assistant 2 salaries reported	$15.00 per hour
Expediter 1 salary reported	$20.00 per hour

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