low voltage technician

service coordinator

it technician

administrative assistant

project coordinator

Virtual-Guard

To start I want to say I have enjoyed the job but it could always be done better. I have found since I have started we have continuously bettered ourselves as a company and increased the quality of the employees even though it has taken a long time. When I started we only made 8.75 an hour and now it’s up to 14 on swing and 15 on graveyard which is great. We went from 6 hour shifts to 8 hour shifts. We went from 4 supervisors to 8 in total. The company has grown and it has been great. However like with all jobs it has its downsides which we all know the issues with small family owned businesses. The job is easy though and if you can stay awake and have the ability to coexist with people then you will enjoy it. The supervisors on shift are easy going and as long as you communicate with them there aren’t many issues. This is a good first job or a good college job due to flexible hours once out of training. All in all it’s a job sometimes you’ll love it sometimes you’ll hate it. 

Management is very opinionated. Always back and forth with rules and logistics. If you don't view it their way, they don't care. The shifts are very niche oriented and you are blacklisted if you disagree. The job is simple as long as you're always attentive. Friendships are apperent between managers and co-workers which has posed prior problems with other staff needing time off when managers friends take the day off because they wanted to. The office is nice but to small for the operation. 6ft separation never happened during covid-19. I've gotten sick personally and because of my prior position I was unable to take off risking everyone else in the office. It's a sad excuse for a workplace even though the work itself is great. They claim to be military friendly yet in my span of work I've seen over 300 employees come and go and only a handful actually served. Oh and the turnover rate is still the same as 3 years ago with is approximately 75%.

Virtual Guard is a growing technology company that uses innovative approaches to create unique security solutions in the Continental USA and Canada. The managements forward thinking attitude rewards creativity and relentless pursuit of solutions. The company's vision of custom solutions for multiple industries can be challenging at times, however it is greatly rewarding when the final product comes together. Employees often are required to wear many hats and be self sufficient at times, however management recognizes those who are up for the challenge and bring big ideas and big projects to the table. 

The technology at this company is the most interesting part of the job. You learn a lot of quick attention to detail, otherwise, the stakes can escalate quickly if you don't respond promptly to a developing situation. I learned a lot of useful skills at this job that are universally helpful. The most frustrating part about this job was the lack of respect from management when numerous good suggestions were made by staff to help improve the quality of life in the workplace and deal with the often inundated computer system. Most complaints from staff were met with either disregard or outright hostility from higher-ups. Most co-workers I know from this company have moved on after growing increasingly disheartened, myself included.

Honestly I had very little contact with the owners of the company (compared to others I worked with) and what contact I did have was not positive. They constantly yell in the office, the hallway, on the phone, in meetings, at employees.... rarely was anyone spoken to with respect. The only thing those guys care about are money, and how can you make THEM more money. The only employees they care about are in the sales dept (who make them money) and will not care about anyone else and will tell you so to your face. Oh... and learn Hebrew or else they'll just talk negatively about you directly in front of you. 

I've worked here for about 3 years all while witnessing this company try to manage their shifts with out dated and slow systems, being completely understaffed, never acting upon supervisors who bully or harass employees, lying to customers with how their service is executed, and constantly lying to employees about upcoming benefits that never happen. There is no room to grow in this company nor do they act like they even want you to stay with the way they treat their workers. For a job that demands experience it wont make you want to stay long enough to use that "experience". You'll feel like your wasting time more than making money.

While the company talks about culture and growth, the reality feels very different day to day. Work-life balance is more of a concept than something actually supported, with long hours and little regard for personal time. There also seems to be a pattern where certain individuals are given opportunities based on relationships rather than performance. On top of that, some business practices raise concerns, as decisions don’t always feel transparent or aligned with what’s communicated. Overall, it can be a frustrating environment if you’re expecting fairness and balance.

What is the best part of working at the company?
Independence, working remotely in another state, dispatched from your home.

What is the most stressful part about working at the company?
Not being appreciated, under valued and never getting a raise. Working for a egocentric, prideful and arrogant owner.

What is the work environment and culture like at the company?
All the good people are abandoning the ship.

What is a typical day like for you at the company?
Not knowing what BS comes next.

The actual job itself was not difficult or bad, but the management and CEO were not good. They were discriminatory towards women and were very unorganized. I left because I was uncomfortable with how I was treated and there was almost no way to advance in the company. They also lied about your work duties.

What is the best part of working at the company?
They don't really care what you do as long your not on the phone. 

What is the most stressful part about working at the company?
There really isn't. As long your doing your work. 

What is the work environment and culture like at the company?
The people you work with are the only good thing about working there. 

What is a typical day like for you at the company?
Sit down and click for hours.

Top Job Titles	Average Salary
Low voltage technician 1 salary reported	$21.00 per hour
Service coordinator 2 salaries reported	$16.75 per hour
It technician 1 salary reported	$37,000 per year
Administrative assistant 3 salaries reported	$18.50 per hour
Project coordinator 2 salaries reported	$17.00 per hour

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