product manager

programmer analyst

senior software engineer

resort manager

marketing communications manager

Virtuoso

The company as a whole is interesting and fun but the systems are archaic.  There is a need to access a dozen or more different web-sites and databases to complete a typical day's work.  Not to mention the websites needed to access client payment information.  And then there is the 'spreadsheet'.  This company uses spreadsheets for EVERYTHING--you can't do your job without a spreadsheet because none of their systems "talk" to each other.  I sensed an overwhelming sense of importance to every department in the company except finance and accounting.  Finance and accounting are short staffed (and not recognized), with no sign of improvement.  The accounting team has low morale because the management team is belligerent more often than not.  There is also an professional vibe due to people talking about others, calling others rude names behind their backs, and the negative non-verbals deserve a head shake.  The hardest part of the job was figuring out which spreadsheet you were supposed to use and where it could be found.  The most enjoyable part of the job was responding to client requests for assistance.

The leadership at Virtuoso has always been an issue. Preaching transparency while practicing the opposite, throwing their employees under the bus instead of standing up for decisions they made, and generally just disregarding the opinions or feelings of anyone below them. Despite that, Virtuoso used to have this amazing culture from the mid-level down that kept a lot of employees around for years longer than originally intended. Everyone bonded over knowing leadership was going to let us down and people became genuinely good friends across departments and even locations. Work-life balance was always respected and even encouraged. The people made all the smaller business gripes tolerable. 
Then new leadership was brought in and started cleaning house. When Covid hit, they used it as an excuse for layoffs one week after telling the entire company we had enough funding and we could all 'weather the storm' of Covid. Again, either a transparency issue (flat out lie) or an excuse to clean house. Virtuoso lost the one thing that kept everyone happy and sticking around, the amazing people.

Company does not offer travel benefits. Pay is okay. Management changes its mind a lot. CEO yells at his assistants. Company spends thousands of dollars on top 1% upper management and rest of the employees are disregarded. 
Unfortunately, one of the female Seattle-based CEOs was fired yet she was the best manager, an excellent public speaker, very charismatic, educated, and very well-respected. How could this happen?
This Fort Worth-based company has 'lay-offs' every 2-3 years always blaming it on the economy, yet in every interview CEO claims how successful they have been since the 80s.  
Warning sign of an upcoming lay-off is when the CEO brings in an outside consultant!!  Be aware.
CEO seems negligent (or uneducated) about the fact that a company's growth and success is achieved through ALL of its employees and not just the top 1%.
If you just need a paycheck try it out. If not then you are better of working for one of their large suppliers.

I actually really loved working at Virtuoso. The only reason I left was because of the lack of job advancement and a manager who always took credit for my work. I really liked the corporate culture and the senior leadership of the company. But unfortunately, they were unaware and were being manipulated by the middle manager working there. Regardless, after I left, he was fired. I considered going back to work for them but opportunities took me elsewhere. This company did take good care of its employees. Everyone was family.

Overall it was a great place where i added more skills and was able to take on responsibilities like rebuilding their entire software deployment servers to 2012 WDS. I was able to get hands on with Jenkins as well as all of Intune, more time in Sharepoint. I was able to help rebuild the entire data warehouse with DevOps. IT director and the rest of the team below are stellar people and miss the place a bit.

Virtuoso can be a great place to learn and grow, it is a fairly mid-size company so there won't always be direct opportunities for advancement but it is not uncommon for employees to leave for a bit and then return when the opportunity presents itself.

Leadership is dialed in and committed to the company and the product, and while there are some areas for improvement overall I enjoy being a part of a dedicated and engaged company culture.

Seamless and agile recruiting process with excellent communication throughout. During all the process, HR communicated current status of the process and next steps. Once hired, onboarding was delightful! All the team was really warm and helpful, always willing to take the time to teach and share knowledge. 
The formal onboarding and familiarization process was very useful, too!

This is a decent company with lots to offer.  They are still a young company and though they are growing, they are still learning which sometimes isn't as productive as it could be but we try to work together to make it work.  

Working remote is a great benefit that allows some to still have a home life.

Virtuoso has created a welcoming environment for work with employees who go out of their way to help you.  There is a very positive energy in the company and great leadership.  Lenth of employment is long which is reflection of job satisfaction. Also offers very good benefits. 

My experience working for Virtuoso was amazing. Management were helpful, supportive, and hands on. CEO had an open door policy, benefits were amazing. Pay was great, work life balance. Work wasn’t stressful, overall wonderful experience. Can’t wait to Covid-19 go away to see how much more amazing this company is. 

Top Job Titles	Average Salary
Product manager 3 salaries reported	$120,000 per year
Programmer analyst 13 salaries reported	$50,000 per year
Senior software engineer 1 salary reported	$155,000 per year
Resort manager 2 salaries reported	$78,500 per year
Marketing communications manager 2 salaries reported	$95,000 per year

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