nursing assistant

licensed practical nurse

charge nurse

caregiver

cook

Vitality Living



In my experience, this facility serves a large number of residents across multiple floors, and at times, staffing levels felt limited compared to the needs of residents. This could make shifts feel busy and occasionally overwhelming.

Scheduling was sometimes difficult, especially for newer employees, and weekend coverage expectations were not always clearly outlined up front. Communication from management could be inconsistent, and there were occasions where expectations or plans changed, which made it challenging to plan.

There appears to be a high level of staff turnover, and the team often relies on temporary or agency staff, which can impact consistency. While leadership is present, it sometimes feels like there are limitations in how much support or change could be implemented at the facility level.

The work environment can be fast-paced and, at times, stressful. That said, many of the residents are kind and appreciative, which makes the work meaningful.

Advice to Prospective Employees:

It may be helpful to ask detailed questions about scheduling expectations, weekend requirements, and staffing levels during the hiring process so you have a clear understanding of the role.

What is the work environment and culture like at the company?

The environment can be fast-paced and demanding. Communication and consistency may vary, but team members generally do their best to support residents.

What is a typical day like for you at the company?

A typical day involved supporting residents with varying levels of need while working within a dynamic and sometimes changing schedule. Flexibility was important, as priorities could shift depending on staffing and resident needs.

No place is perfect, but the best decision I’ve made is coming to work here. Corporate has a strong focus on creating a company that provides opportunity for growth for those that want to go further in their career. Of course there are frustrations at times, but those happen no matter where you work. The company’s goal is to not only to provide a positive living experience for seniors, but also to go beyond the building and create positive impacts in the community. There are definitely some growing pains right now as corporate is adding different support positions as they grow, but they are most definitely trying to be intentional in making sure support structures are there not only for residents, but staff as well. I not only have support from upper management for the day to day functions of my job, but they also do their best at making sure we have the resources we need to perform our jobs well. They have more realistic expectations of the job function of a culinary director than any place I’ve worked for. My ED is also very intentional in checking in with me and making sure I have enough staff and that I also have a healthy work life balance. This is the first place I’ve worked for in 20 years where my manager has told me I need to take PTO because they noticed I hadn’t. Even during my most chaotic times of callouts and short staffing I have MORE work life balance than I did during normal time periods at previous jobs. I understand not everyone’s experience will be the same from property to property, but I am fortunate to be a part of a phenomenal leadership team at the property I work for. Best decision I made was coming to work here. 

A typical day was busy.  Coordinate with the nurse to see if there were any hospitalizations, assist any department head with a myriad of things such as light maintenance, setting up e-mail on everyone's phones, ordering office supplies, maintaining the multi-function printer/copier/scanner.  I'd even assist with feeding residents from time-to-time acting as a hall monitor to help make sure staff were more productive.  I also created and implemented schedules for the caregiving and nursing departments.

I learned how to help calm people down, especially the family members of loved ones in our care.  The family members really loved me and I loved them back.  I learned a good amount of basic maintenance techniques through helping the Director of Plant Operations quite frequently.

Management was great, though there seemed to be a lot of turnover in that area.  

My co-workers were truly my friends.  They cared about me.  If I was sick, they always warmly welcomed me back!

The hardest part of the job was the scheduling, primarily because it involved a LOT of calling many people asking for them to fill a shift due to someone calling in sick.

The best part of the job is a combination of the residents, their family members, and my co-workers.

The residents are awesome, but management is a little sketchy. OBVIOUS favoritism, and you only see them on the floor when we were understaffed or to address the problems, otherwise, they lock themselves up in their office doing “paperwork” (on their phones). 
They say you are a server, but really? one of the biggest jobs you got there is being a buss boy. 
You’re not allowed to accept tips, AT ALL; even if a resident is insistent, you will get in trouble for accepting any gratuity. 
Some coworkers were two-faced, and there were call outs almost everyday. 3-5 days a week, there’d be at least one person calling out; you know what that means?  More work for everybody. 
Server to guest ratio is WHACK, leaving you feeling exhausted and overworked. If you’re a good server, then on average, you will have to deal between 9-12 tables. All At Once. Twice A Day. Every Day.
this is not your typical serving job, you’d be ripping your hair out by the time you come home. 
There’s a reason why people keep calling off of work, or coming in late (everyday), or just never show up again; because this job takes a good toll on you. 
if you deal with social anxiety, this is not the right place for you to work. 

What is the best part of working at the company?
Flexibility and work culture. It almost two years and feels l would say yes again if I was offered the job. The management team truly makes the effort to make employees feel they belong. The owners believe in the company vision and mission and try to implement it. The pay is not bad and benefits can improve but overall good place to work. I love the hybrid schedule the best.

What is the most stressful part about working at the company?
Financial close during that time we have a limited time to get a lot done it can get overwhelming sometimes when you have to wait on others to get things done.

What is the work environment and culture like at the company?
I like the culture and work environment it is layback but everyone is very professional.

What is a typical day like for you at the company?
I work from home I start most times at 7 am and end my day at 4 pm or 5 pm. I take a break in between sometimes.

Working at the Gardens of Germantown has been one of the most rewarding jobs of my career. Vitality allows us the autonomy to operate the community, yet has a wonderful and responsive support team when you need them. We have clearly defined expectations and the company provides you every resource to achieve the goals. The leadership team here is trusted and believed in at the corporate level. We set our bars higher than most, to ensure that we provide great customer service, unrivaled care for our residents, while still fostering a fun and engaging atmosphere. By holding everyone accountable yet making it enjoyable has had a remarkable effect on the community as a whole. I am actually shocked about any negative reviews for this community. It is a wonderful company / memory care. 

Good place to work. Working in an assisted living community is both meaningful and humbling. Every day brings opportunities to make a real difference in someone’s life—whether through a simple conversation, a shared laugh, or offering support with daily needs. It’s more than just a job; it’s a chance to build trust, create a sense of home, and provide dignity and respect to residents who’ve lived full, rich lives. The environment can be fast-paced and emotionally demanding at times, requiring patience, empathy, and strong communication. But seeing residents smile, thrive, and feel genuinely cared for makes the challenges worthwhile. Teamwork plays a big role, as caregivers, nurses, and staff collaborate to create a warm, safe, and supportive community. It’s a career that teaches compassion, resilience, and the true value of human connection—reminding you every day that the small things often matter the most.

What is the best part of working at the company?
The Residents are very Appreciative of the care they received from me.i was nice& nurturing & showed them I cared.

What is the most stressful part about working at the company?
It's no team work.its more of a Click club.one person is doing more than the workers who have been there before you.the workers talk ugly to new workers.management are friends instead of boss to employee.management is just as worse.

What is the work environment and culture like at the company?
It's more of a Click group.drama and management entertains the drama.

What is a typical day like for you at the company?
Don't know I work at night.never there in day time at all

There’s favorites in this place, and disregard for resident safety and well-being. Be prepared for an unfair work place where people literally could get away with murder. Employees bring residents concerns to managers and they just roll their eyes at you. Meanwhile residents lives are in danger. Managers don’t care about employees, doing double work for no pay. No company benefits, always short handed, no one cares.  I genuinely love the residents, but I would never move my own family here. Not all employees are bad but they have to make up for the slack of people who do absolutely nothing and get away with it. You can work here and do whatever you want and you won’t get fired. This company doesn’t care about its residents and employees. 

My own personal opinion the hardest part of the job was being attached to the residents and then they passed away or move out caregiving is very easy for me considering I've been doing it for 25 years team playing and making sure the residents were generally taken care of is a passion of mine I understand nothing stays the same and there will be changes to better the facility and to help residents care grow, but to much change my options is not good I feel management need to honor there employees who's been with company for a long time and show real dedication but overall I give Gardens OF Germantown A+ #1  my second home away from home 

Top Job Titles	Average Salary
Nursing assistant 8 salaries reported	$23.00 per hour
Licensed practical nurse 9 salaries reported	$28.00 per hour
Charge nurse 13 salaries reported	$28.42 per hour
Caregiver 10 salaries reported	$21.09 per hour
Cook 1 salary reported	$15.50 per hour

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