revenue manager

histology technician

cosmetics manager

certified medical assistant

administration manager

Vitalogy Skincare

A typical day at work is busy whether its general derm or surgery. The clinics are very fast paced for the most part, not to say we dont have slow days, but if youre not the type to hustle then it is probably not a good fit for you to be in this specialty. Being fast and effective makes it easier for the job. Those who aren't as lucky to possess this skill are generally stressed out and exhausted fairly easily I've noticed, and usually get burnt out and want to leave. 
I've learned so much from all of the providers I've worked with! Things I will be able to carry with me wherever I go, should I decide to leave. 
Management...recently it seems as if upper management has been taking a more active role in addressing issues that are frequently brought up by employees. Whether that be reception, medical assistants, or the providers. This is great to see and makes it feel like they genuinely care rather than sweeping issues under the carpet. No management or job is perfect, but my manager does a great job of being present and very hands on with her staff. I know some of the other clinics are not so lucky and employees complain of not being heard or don't bother bringing issues to their managers attention as they feel nothing will change or be addressed. 
The hardest part of the job would have to be the flow of patients. I cannot stress this enough, this is a BUSY job. There are times I am mentally and physically exhausted but my love of what I do keeps me going on those days. If you don't love what you do you will not be happy at any job. I see reviews of people bashing the company, but nobody is forcing you to work there and if you chose to take a position that decision is yours alone. I believe anyone is capable of doing it if they have the right mindset. Sometimes certain jobs aren't a right fit for people and that's okay. Turn over rate is like any other job, we have people who've been here for over 10 years and people who only stay 10 months. Again, each individual experience is different. 
My manager really values family the few times I've had a family emergency with my children or even myself it has not been an issue. Previously I will say though past management was not always as understanding and attendance policy is not consistent with all employees. 
Compensation structure is weird...you have people who can't tell you left leg from right leg and somehow are paid more than others. I get jobs  go by experience, but maybe an active review of performance (not pay increase, Vitalogy does this annually) every 6 months would help (if you do good then at your annual you receive an increase, if you've done poorly then deduction). Doesn't makes sense to me that some of the best medical assistants I know make less than other call center/front desk employees. 
The workplace culture, at least in the south clinics, is wonderful! I feel like were all family and minus a select few we all get along great and have a good time at work, bad days or not. I've made friends I will have for a lifetime, that's for sure! I never feel like I'm not appreciated for my hard work. 
The most enjoyable part of my job is seeing procedures and learning new things about dermatology daily. It's a pretty cool place to work!

I enjoy my job at Vitalogy, but I will say it could improve immensely. This is not a horrible place to work, but it can be if issues or complaints are not being addressed and fixed. Recently, turnover is getting pretty bad because people are fed up with the way things are handled. 

Management is absent. With the recent promotion of a certain supervisor.. things have gone downhill which has caused many people to leave. But head management is oblivious to this and their lack of attention to this supervisor, and turnover of her staff alone, will just cause more frustration and issues all around. If you don’t work at the main location, you will not hear or even see your supervisor unless you reach out to them. With that being said, they lack adequate and timely communication. If you’re the type of person who likes praise for your work, you will not receive that here, outside of the basic “we appreciate your hard work” that is sent in an all staff email. 

You deal with a lot and are expected to do way too much additional work, on top of your daily required duties. However, you are not compensated properly for the work you put in and may not even receive a raise after your dedication to the company. 

For new hires, they tend to pay them at least $1.50+ more than long time employee, just to get them to accept the position. But new hires just a warning… don’t expect any further compensation or appreciation after that. Pay is unfair and inconsistent. They will pay $0.77-$1.54 more simply based on the provider you work for and if there is a chance you may have to “float” to another provider or location, but that is managements discretion. 

On the positive note, the providers are great and I love all of my coworkers. We work well as a team and we all appreciate each other. Other perks are free or discounted products and treatments, free scrubs and insurance cost/benefits are decent, 

In the end, if you’re considering working here, just be aware of what you’re signing up for. Understand your role and stick to that. Do not let them take you for granted. Develop a good relationship with your providers, but don’t expect much from management. 

Job seekers… I’d think twice before deciding to work here. Though it has many locations and comes off as a big company, it’s not going to last long. They need to do some major revamping and change the company morale. It’s not even 6 months into the new year and almost 40% of the staff has turned over this year alone!! People (myself included) are seeing there are so many better opportunities that are out there. Please seriously reconsider your interest in this company because you will immediately regret working there. 

Management is bland and robotic. Corporate needs to get rid of the practice manager, clinical supervisors and administrative supervisor. They have the title but do a poor job of upholding it. But corporate is no better either since they’re not even in the same state. This company is cheap and will not care about you as an employee. The only thing keeping this practice going is the providers actually care about their patients but behind closed doors, the company does not. It’s all about the money for them. Do yourself a favor and stay far far away from Vitalogy!

Vitalogy could be a great place to work but the management is terrible. Both “supervisors” treat and talk to you like you are incompetent. Like you know nothing. Half the time they don’t even respond if you reach out to them. Poor management skills and NO background or training on running a clinic or how to deal with employees. They allow one clinic to do as they please while pushing the rules on the other. You are overworked with LITTLE pay and your managers NEVER say thank you. You only hear what you are doing wrong and what you need to be doing. The gossip done by the MANAGERS is unreal, these are the people who are supposed to be RUNNING a professional medical office. This company cares more about their numbers than patients and especially employees. So many medical assistants quit because of management or because of other employees who have no business being in a medical setting. I could go on for days. 

The absolute worst place to work! Management lack of professionalism and respect to others is ridiculous. Definitely NOT a good working environment don’t waste your time! You have managers who let other employees use racial slurs towards other employees  and no disciplinary actions are taken. You travel to all the different clinics and no compensation for it. When trying to contact management they don’t respond back to you in a timely manner, but will try to reprimand you if you don’t respond to them quickly. A lot of the provider’s left so patients aren’t getting the proper care that they need in a timely manner especially when it comes to the elderly patients. MA turnover is ridiculous so no MA can properly train a new MA because they are so short staffed. MA’s are just being thrown on the floor. So if you would like to be thrown to the wolves then work for Vitalogy! 

Management is terrible. There’s no support. There is no growth within the company— if you like being stressed and working hard for only an annual review and receive cents!! CENTS!! as a raise. They are constantly short staffed and treat the hard working staff like terrible— they don’t listen to the issues we deal with on a day to day basis. There is no actual training— all of the veteran employees have all quit. This company has potential to treat their employees amazing and they choose not to— probably because upper management benefit more for not providing for us but swear they are “advocating” for you. This company is full of liars — especially south clinic management—She’ll tell you one thing to your face to avoid conflict. All in all, there are many other medical offices you can look into and I know they all have flaws but this one will use you and abuse you until you’re a shell of a person. 

It’s fine. Pay? Tough. Traveling? Bad- no compensation to match what you spend in fuel. 
Management doesn’t really care, everyone tries their best. Most veteran employees are gone. Instead of individually addressing they address ‘everyone’. Discipline action is given for “insubordination” when you speak up about issues. The providers have terrible attitudes. Medical assistants have little help. Some run the practice themselves. They complain about overtime and blame the medical assistants on not getting things done in between normal hours. Honestly don’t work here. Patient advocacy is non existent. It’s about money, and reminding you that you are just an MA and nothing more. If you want a future, don’t work here, there is ZERO room for moving up in the company. The most you get from them is a $20 cup and an ornament. Oh and a 60cent raise. The only upper management that helped was the lead in Bastrop. 

Compensation is very poor compared to other dermatology practices in the area. Lab manager is so sweet and works really hard to help her team, but she has no support (or funding) from upper management, so lab techs are forced to struggle with old, faulty machinery while constantly be asked to do more. Providers regularly send out specimen to reference labs rather than the company lab because of personal conflicts, costing the company more money and making it difficult for lab employees to make consistent hours with a variable workload. Upper management doesn’t care. If you see an opportunity to improve workflow or efficiency, no one will really care or listen. Expect to be asked to travel a lot, with no mileage reimbursement. The lab team is cohesive and it’s a great place to learn about histology, but you will not be fairly compensated or recognized for your hard work. 

Be willing to travel to inconvient locations on short notice and also work 8- 10 hours with NO break! I brought this up in am email, and when they spoke to me about this issue they were not very conserned, rather turned it around on me saying that if I were more orgainzed than I would have time for a brake.I was expected to go to the bank, for them, on MY own time. They started changing the schedual to where I was expected to drive an hour from my house to work in a CALL CENTER, which is not my job. When I had questions on these two work conditions, I feel like it reflected poorly on me during my 90 review, which ended up with my termination. They also have very high standards, to which they expect one person to multi-task like wonder woman, and do the job of two.

Upper management has worked hard over the last 2 years to improve the culture and focus on the root of the business- patient care. They truly care about how the employees are doing but mostly how our patients are doing. The cosmetics department has low turnover and we feel validated and valued. My direct supervisor works hard to ensure my career goals are being met and allows me to do my job without micromanaging. I truly love the culture and direction this company is being led. I have seen this company go through many changes over the years as I have been here for almost 7 years. The culture now is the best it has ever been and I am excited for where the company is going.

Top Job Titles	Average Salary
Revenue manager 1 salary reported	$75,000 per year
Histology technician 1 salary reported	$19.50 per hour
Cosmetics manager 1 salary reported	$77,500 per year
Certified medical assistant 1 salary reported	$12.00 per hour
Administration manager 1 salary reported	$72,500 per year

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